Working Feedback

Chinneck Shaw Estate Agents

11 Milton Road, Portsmouth, PO3 6AN

Excellent rating from 245 reviews

5 out of 5 stars

476 total reviews

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Latest Reviews by Working Feedback

Stress free moving!

5 out of 5 stars
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We recently purchased a house, shown to us by Tim. He even showed us another property he thought we would like, no other Portsmouth agent did this. The whole process was very efficient. We were handed over to Toni who helped us with all the legal negotiation stuff and was in constant contact and more than willing to help at this stressful time. Well done Chinneck Shaw!

— Sonia

Verified review (2116940) Review left 1 year ago
This review was collected via online systems.
How likely is it you would recommend our company to a friend or colleague? 10
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Amazing Service!!

5 out of 5 stars
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We can’t thank Tim enough for the outstanding service he provided us with throughout the process of buying our first home.
No matter what we needed, whether it was a question answered or something chased, he was straight on it and got back to us the same day with the answers we needed.
We are absolutely over the moon with how quick the process was for us and Tim played such a big part in that.
We honestly can’t thank Tim and the team enough and we are so grateful for everything! Now we can finally enjoy our first home!!
Thank you!

— Hannah B

Verified review (1631303) Review left 3 years ago
This review was collected via online systems.
How likely is it you would recommend our company to a friend or colleague? 10
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Excellent service

5 out of 5 stars
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We had been anxious about putting our house on the market having never sold a home before and after living in our then house for 27 years. For us it was not only a practical reason for moving but would also need to be the right agents for us to feel we were making the right decision.

So that’s where Tim, Jamie, Toni and the rest of the team made everything so straight forward but with the personal touch too! The whole process was made easier with their knowledge and skill with selling right through to chasing up solicitors and other estate agents.

We expected a smooth transition but what we got was above and beyond.

We can’t thank them enough and highly recommend their services.

— Rebekah

Verified review (1615717) Review left 3 years ago
This review was collected via online systems.

Reply from Chinneck Shaw Estate Agents

Hi Rebekah. Thanks so much for your lovely comments. It must have been so daunting for you as a family to think about moving after all those years and we are so pleased that you have been delighted with our services. We love what we do here so to help a family move so smoothly from one home to another always makes us happy! May we wish you all the very best in your lovely new home. From all the team at Chinnecks.
How likely is it you would recommend our company to a friend or colleague? 10
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Gary Grant

T71803 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

Thank you Gary.

Review from Google

5 out of 5 stars
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Recently moved into a new rented property and I cannot thank Glynis and the team enough for how amazing they have been! Helped us to move from one property which wasn’t the best to an amazing place. We are so thankful for everything, amazing customer service and very quick with any problems etc. Thank you!

— Jordan Hale-Brown

T71096 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

Hi Jordan, We hope you are both settling in well, and Drago of course! Thank you for the lovely comments.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sundararaj Rayappan

T70469 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

Thank you Sundararaj.

Review from Google

5 out of 5 stars
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Jamie is very knowledgeable and very professional in what he does. From the first time I met Jamie, I told my partner Paul that I have a good feeling about him. True enough I was not wrong. Jamie is honest, sincere , kind, and helpful which shows true compassion which you cannot find in any estate agents nowadays. Jamie has not given up looking out for properties for me to buy my forever home. He presevere to search and look out for properties for me. He is so patient and very focus to meet my demand. So happy, in the end, on 21st March, 2022, I finally got the keys to my forever home. It was such a wonderful feeling. I definately recommend Jamie from Chinneck Shaw to anyone. Thank you so much Jamie and thank you too to all the teams of Chinneck Shaw. You are amazing!

— stella thiah-martin

T68021 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

Hi Stella. Thank you for your review ! We hope you enjoy your new home and if you need anything, give Jamie a call.

Review from Google

5 out of 5 stars
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We sold our property through Chinneck Shaw. Their marketing materials are very high quality. Everyone we dealt with is very professional, helpful and approachable. They helped us with every step of the way. We will definitely recommend them.

— Gloria Chan

T67756 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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As my local estate agent, Chinneck Shaw were the obvious choice to sell my house in Baffins. From the initial valuation visit by Jamie, they were friendly, responsive and proactive and this continued right up until completion. Due to the market conditions, all my viewings were held on one day and I had a choice of offers which Tim helped me to process without leading me in any direction. In the end, my buyers had to be patient as our ongoing purchase was delayed; Toni managed this situation extremely well and was hugely involved in chasing up our purchase and keeping my buyers informed too. I felt extremely well supported throughout the whole process and wouldn't hesitate to recommend them to anyone. Thank you to all at Chinneck Shaw! Use them!

— Karen Charman

T67718 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Haocheng Lin

T67299 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

Thank you Haocheng.

Review from Google

5 out of 5 stars
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Jamie and the team at Chinneck Shaw were fantastic in planning and organising the sale of my house. After an initial review they had pictures and video tour set up and was live on rightmove within a week.
Then the took total control over a 2 day viewing process and house was sold ??
Although they didn't find my forwarding purchase they constantly kept in contact as knew exactly what I was looking for and never sent me unnecessary properties.
The total process took 5 months to complete as was in a chain of 5 properties but Toni in the sales progression team was super helpful with this process and kept me up to date constantly.
Will definitely use again (although no plan on moving again for a while)
Thank you all again
Becca
? ? ? ? ?

— Rebecca Macdonald

T67388 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Gabby Burghin

T67389 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

Thank you Gabby.

Review from Google

5 out of 5 stars
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Without doubt the best estate agents around. From the very start of our buying journey, Tim has gone above and beyond to help us find our home. We couldn’t be more grateful for his time and efforts over the last year. We’ve finally found our first home thanks to Tim and Chinneck Shaw. The most patient, helpful and kind estate agents around I couldn’t recommend them more. We look forward to using your services again in the (distant!!) future.

— Rosie Hayward

T66994 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Me and my partner have been students in the city since 2015 and Chinneck Shaw are by FAR the friendliest, most helpful and most sincere estate agents around. Couldn't have asked for a better company to buy our first home from. Thanks to Tim, Toni & Jamie!

— Rb W

T66683 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

Hi Rosie. Your lovely review just made our day! We love helping people move here in Portsmouth & Southsea and are so pleased to have helped you both buy your first home. Do keep in touch to let us know what improvements you make and in the meantime, our very best wishes for the future. From all of us at Chinnecks.

Review from Google

5 out of 5 stars
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I would like to say a huge Thankyou to Tim, Toni and the team at Chinneck and Shaw. From my phone call and first meeting with Tim, I felt safe in the knowledge that my dad's house would be dealt with by the right person and nothing was too much trouble, from finding the right people when the house was put on the market, right up to today when the couple will get their keys to their new home, this process has been as smooth as it possibly could be under the circumstances, Tim has been guiding me through the process, he is a very polite, professional, helpful gentleman. Toni kept me up to date regularly, which was extremely helpful. I would highly recommend Chinneck and Shaw.

— Alison Dey

T65441 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

Hi Alison. What a lovely review, thank you so much! We were so pleased to have helped you sell your Dad's property and to such a nice young couple too who we are sure will love living there over the years to come. We love what we do here in Portsmouth & Southsea and may we wish you and your family all the very best for the future. All the team at Chinnecks.

Review from Google

5 out of 5 stars
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A very friendly and professional service. Your knowledge of the local area means you give a top quality service. We were kept informed at every stage of the process. We are very happy to recommend you.

— Cheryl Morris

T64585 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

Hi Cheryl. Thanks for your kind review. It's always a pleasure to help you and Andy and we are really happy to have helped you with Ascot Road, Baffins. Our very best wishes to you both and we'll catch up soon. All the team at Chinnecks.

Review from Google

5 out of 5 stars
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Chinneck Shaw sold my house and I was lucky enough find my purchase property with them too and I cannot recommend them highly enough!!

From the outset they are professional when valuing your home, the photo's make your home look amazing to give you the best chance of selling quickly from the outset and the team are in constant contact with you, arranging viewings and giving you clear honest feedback, whilst searching and finding your next home.

I had a very difficult, time consuming chain and Tim and Toni were just fantastic, they couldn't be more reassuring, kept me on track when I thought things were going south and kept me calm when things got stressful.

Cant thank you guys enough and will always recommend this company.

— Nicky Havard

T64552 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

Thanks so much for that wonderful review Nicky! We are so pleased to have helped you both move and can't wait to see what you do to your lovely new home here in Baffins. Our very best wishes to you both from all the team here at Chinnecks.

Review from Google

5 out of 5 stars
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Thankyou Glynis. You were always so patient and fair during my 8 years of renting accomodation with Chinneck Shaw. I really appreciate your speedy responses and that you actually did get things fixed or sorted. Thankyou.

— Luci G

T64460 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

Thank you so much Luci for your kind words, I hope you enjoyed your time renting with us in Southsea. All the best for the future, Glynis.

Review from Google

5 out of 5 stars
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Glynis was lovely, she made the whole process easy. Thank you

— Busta Brown

T64148 Review left 4 years ago
This review complies with Google's policies.

Reply from Chinneck Shaw Estate Agents

We wish you luck in your new business venture renting a commercial property from us. All the best, Glynis.

Review from Google

5 out of 5 stars
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They're great to deal with, really friendly team and great communication. Thank you for helping us with our sale. Would definitely recommend

— Jamie Maude

T63371 Review left 4 years ago
This review complies with Google's policies.