From speaking to reception to getting an appointment was very professional.
Steph explained everything and was very reassuring.
— Franklyn R
Verified review (2439162)
Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Always satisfied
Always satisfied with the service
— Joan A
Verified review (2438994)
Review left 1 day ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
This person left a star rating but no comment.
— Alan Poole
T421852
Review left 2 days ago
This review complies with Google's policies.
Reply from Castle Care Dental
Thank you so much for your fantastic review Alan Poole! We're thrilled to hear you had such a great experience with us at Castle Care Dental Practice - Castle Bromwich.
Review from Google
I am one.of the most nervous patients you can get. Ive been putting off having work on my teeth for years because of treatment I had at Craig Croft Dentist. I plucked up the courage to get done what needed doing on my teeth. What a fantastic experience ive had at Castle Care dental Practice. Steph the dentist was absolutely wonderful. She really puts you at ease and tells you everything shes doing. I was.dreading the injections but honestly never felt them at all. Ive booked for more treatment and will not be nervous about going back. The staff and receptionist were so lovely. It just made the whole experience stress free. Would recommend Castle Care Dental Practice in Castle Brom to any nervous patient. Thankyou Steph
— Dawn Turner
T421853
Review left 2 days ago
This review complies with Google's policies.
Review from Google
Relaxing and cool reception. Friendly professional receptionist. Professional and quality dentist
— Twishy Dishy
T420221
Review left 6 days ago
This review complies with Google's policies.
Always very welcoming
Pam and Helima are always very welcoming and put me at ease
— Donna B
Verified review (2435502)
Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Thank you
This practice has looked after my family for years. Thank you Castle Care
— Anonymous
Verified review (2434882)
Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Informative and very professional
Mrs Harbir Sidhu was as always informative and very professional, in the regular treatment I have
— Anonymous
Verified review (2434842)
Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Great dentist
Great dentist and team
— John B
Verified review (2434742)
Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
This person left a star rating but no comment.
— Hannah Shakeshaft
T418940
Review left 1 week ago
This review complies with Google's policies.
Reply from Castle Care Dental
Thank you so much for your kind words! We're thrilled to hear you had a great experience at Castle Care Dental Practice - Castle Bromwich. Your support means the world to us!
Highly recommend
Excellent practice with excellent staff, highly recommend.
— Suzanna F
Verified review (2433131)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you for your 5 star review and comments
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
A filling
Had a filling today and the process was relatively painless.
— Anonymous
Verified review (2432563)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you for your star review, we are pleased you had a positive experience with us
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
All good
All good, no issues, everyone is friendly and helpful
— Jonathan H
Verified review (2432465)
Review left 1 week ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Explained each step
Professional and explained each step
— Anonymous
Verified review (2432201)
Review left 2 weeks ago
This review was collected via SMS feedback service.
Reply from Castle Care Dental
Thank you for your 5 star review
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Calm, reassuring
Stephanie is very calm, reassuring and informative which makes me feel at ease when visiting the dentist, especially as I am an anxious patient
— Anonymous
Verified review (2432072)
Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Very friendly and professional
— Paul Lund
T417338
Review left 2 weeks ago
This review complies with Google's policies.
Review from Google
Had my first visit today and was greeted with a smile by the friendly young lady on the reception, was seen on time and had a comfortable experience and everything was explained really well and I was made to feel at ease. Really great experience
— James
T416969
Review left 2 weeks ago
This review complies with Google's policies.
Review from Google
5 star as always
— Paul Turner
T416970
Review left 2 weeks ago
This review complies with Google's policies.
So kind and understanding
New patient. The dentist was so kind and understanding. The reception lady was also lovely. I am so glad I have joined the practice
— Hayli O
Verified review (2431070)
Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Castle Care Dental
I want to thank Stephanie and her assistant so much, done a great job on my teeth, been going there at least 15years and I wouldn't change dentist ever.
Courtney, the receptionist, is absolutely fantastic.
— Mark R
Verified review (2430662)
Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS