Working Feedback

Byways Dental Practice

The Forge, Checkendon, Reading, RG8 0SP

Excellent rating from 880 reviews

5 out of 5 stars

+ 236 reviews from Google 1117 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Excellent treatment

5 out of 5 stars
workingfeedback logo
As always, lovely staff and excellent treatment, always happy and smiling. Thank you.

— Anonymous

Verified review (2441135) Review left 1 day ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, helpful

5 out of 5 stars
workingfeedback logo
Friendly, helpful and professional as always - thank you!

— Sarah F

Verified review (2434785) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Courteous and professional staff

5 out of 5 stars
workingfeedback logo
I am always completely satisfied when I leave this practice. Courteous and professional staff at all times.

— David L

Verified review (2432347) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
workingfeedback logo
Completely satisfied!

— Brian A

Verified review (2430033) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A kind, professional approach

5 out of 5 stars
workingfeedback logo
As always, a kind, professional approach and happy to discuss any concerns.

— Anonymous

Verified review (2429994) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, helpful and reassuring

5 out of 5 stars
workingfeedback logo
I asked for an appointment which I was given very quickly. The staff and the dentist are so friendly, helpful and reassuring. The dentist is the best I have ever been treated by

— Penny H

Verified review (2428187) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Always a great experience. Everyone is polite, helpful and friendly. The professional standard is outstanding.

— Liam Dowling

T412653 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou for the lovely review. Always a pleasure seeing you Liam.

Review from Google

5 out of 5 stars
google logo
Amita and Pavan run a very professional, efficient and welcoming practice using the latest technology. They are both expert dentists and always so gentle. We are so lucky to have them in Checkendon. Highly recommended.

— Jennifer Greenbury

T410657 Review left 1 month ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you so much Jennifer for your lovely review. Always a pleasure seeing you. Byways

Review from Google

5 out of 5 stars
google logo
Extraordinary. Thank you so much for sorting me out today; a day which started poorly in pain, but which ended well, thanks to your professionalism and kindness.

— David Moses

T408086 Review left 1 month ago
This review complies with Google's policies.

Reply from Byways Dental Practice

You are very welcome, we are so pleased we could help you today to get you out of pain
We hope to see you again soon

Review from Google

5 out of 5 stars
google logo
Really happy with my Invisalign - the team were super friendly, made everything easy, and I love the results.

— aaliyah simms

T406834 Review left 1 month ago
This review complies with Google's policies.

Reply from Byways Dental Practice

It has been a pleasure to see you through your Invisalign journey and see your final smile

Discussion of dental implants

5 out of 5 stars
workingfeedback logo
I came for an assessment and discussion of dental implants. Pav conducted this and gave me a very clear understanding of dental position.

I left with a draft plan and appreciation of the cost.

Pav was his usual friendly self.

— Tony E

Verified review (2416480) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Had a hygiene appointment at Byways and it was excellent. The clinician was gentle but thorough, and gave really helpful advice. My teeth feel amazing!

— amanda Long

T405797 Review left 1 month ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thankyou for your kind review, we have 2 fantastic Hygienists here who provide a thorough but gentle service.

Review from Google

5 out of 5 stars
google logo
From start to finish it's always 100% , great communication , friendly staff, Pavan very professional.

— 61tony19

T405448 Review left 1 month ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Always a pleasure to see you, Thankyou for the lovely review.

Review from Google

5 out of 5 stars
google logo
This dental practice is truly outstanding. I have 4 children with special needs, and the care, patience, and understanding all the doctors and staff show every time we visit is incredible. The dentist explains everything step by step and takes the time to make each child feel comfortable and at ease. Despite us being a big group, every visit is smooth, well-organised, and positive. We are so grateful to have found such a kind and supportive practice. I highly recommend them.

— Antonina Antonia

T405135 Review left 1 month ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your thoughtful review. At Byways we always endeavour to take the time needed to provide a comfortable and accessible service to all, whatever their needs.

Very professional, super effective

5 out of 5 stars
workingfeedback logo
This was probably my best ever experience of visiting a hygienist, very professional, super effective and with a smile.

— Anonymous

Verified review (2413381) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Very sad that Lauren is leaving. I hope she is replaced with someone equally pleasant and competent.

— Jill Kirby

T402136 Review left 1 month ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you for your review, we were sad that Lauren had to leave due to personal reasons she needed to cut down her working days. However, we are really pleased to have a highly skilled and gentle dentist called Zamin join the team. We look forward to introducing him to you soon.

Excellent service

5 out of 5 stars
workingfeedback logo
Excellent service once again from Jemma and her colleague. Thanks.

— John G

Verified review (2410367) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everything has exceeded my expectations

5 out of 5 stars
workingfeedback logo
I have been very impressed with the quality of treatment and care at Byways. So far, everything has exceeded my expectations, which were high to begin with.

— Anonymous

Verified review (2408824) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I was very impressed

5 out of 5 stars
workingfeedback logo
I found my dental experience excellent from the initial phone call to make an appointment to the treatment visit. I was very impressed.

— Alan G

Verified review (2405472) Review left 2 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied were you that the treatment costs were explained to you? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Really good service with a very caring personal touch. Highly recommended.

— Mike Lee

T397782 Review left 2 months ago
This review complies with Google's policies.

Reply from Byways Dental Practice

Thank you Mike for your lovely review.