Working Feedback

St James' Surgery

Harold Street, Dover, Kent, CT16 1SF

Excellent rating from 1614 reviews

5 out of 5 stars

1614 total reviews

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Latest Reviews by Working Feedback

My Experience

1 out of 5 stars
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Prescriptions put in for tablets that I have regularly. Appears that GP forgot to put them through to the chemist. Not the first time this has happened. A totally incompetent service. Also waiting times for appointments are a joke.

— Julie B

Verified review (2510352) Review left 15 hours ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

My Experience

5 out of 5 stars
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Vaccination RSV

— Thomas D

Verified review (2514630) Review left 4 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Quick, efficient

5 out of 5 stars
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Very quick and efficient.

— Anonymous

Verified review (2514463) Review left 4 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Amazing

5 out of 5 stars
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Nurse Tupper was amazing. She was very professional and a credit to the surgery.

— Mark C

Verified review (2514281) Review left 4 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St James' Surgery

5 out of 5 stars
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Excellent

— Anonymous

Verified review (2514186) Review left 4 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Made me feel at ease

5 out of 5 stars
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Nurse was really lovely and made me feel at ease

— Lynn N

Verified review (2514169) Review left 4 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful

5 out of 5 stars
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I thought the doctor was very helpful

— Sharon R

Verified review (2513110) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Made me feel at ease

5 out of 5 stars
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The doctor was very thorough and arranged some tests for me and made me feel at ease.

— Anonymous

Verified review (2512966) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

St James's surgery is superb

5 out of 5 stars
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Doctor rang me for my usual medication review and confirmed what I thought about my medication and heat intolerance. He was very caring and informative and I really felt looked after. St James has been the best doctor I've ever been with, appointments are not a struggle to get and the staff are always warm and caring. I've raved about them to others whose doctors have been a disappointment but St James's surgery is superb!!

— Toni H

Verified review (2510884) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Thank you

5 out of 5 stars
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My appointment with Nurse Tupper was excellent she is so nice and explained all that she was going to do for my blood test. Also Nurse Tupper did my Doplar test. She just makes me feel so comfortable when she explains all that she is going to do. Always takes the time to reassure me and makes the test very pleasant.
I think she is so nice and makes me smile with her very pleasant attitude. You don't feel you are taking up her time and always say, 'Ring if you have any issues with the stockings.' Thank you all at the surgery

— Christine D

Verified review (2510569) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Professional

5 out of 5 stars
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Hi, no change in service, team as professional as ever, thanks

— Richard S

Verified review (2510210) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Professional

4 out of 5 stars
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On time, professional and helpful.

— Anonymous

Verified review (2509994) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Very good

5 out of 5 stars
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Yes, very good, because the nurse that I saw listened to me and updated my perception and advised me too.

— Reginald B

Verified review (2509955) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful

5 out of 5 stars
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I am very happy with all my experience, you are all vey helpful

— Angela G

Verified review (2509937) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Good appointment

5 out of 5 stars
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Good appointment, good advice

— Anonymous

Verified review (2509921) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Helpful

5 out of 5 stars
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Staff were so helpful

— Anonymous

Verified review (2509888) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very friendly

5 out of 5 stars
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Very friendly and helpful

— David R

Verified review (2509857) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very thorough

5 out of 5 stars
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Very thorough, Dan gave plenty of time to listen to what was said.

— Samuel L

Verified review (2509853) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always very polite and helpful

5 out of 5 stars
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The reception staff are always very polite and helpful when I call for my mother who struggles to talk on the phone herself.

— Karen N

Verified review (2509845) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent service

5 out of 5 stars
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Friendly staff and excellent service
Thank you

— Alan B

Verified review (2509838) Review left 1 week ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good