Working Feedback

Toftwood Dental Practice

111 Shipdham Road, Dereham, Toftwood, NR19 1AH

Excellent rating from 386 reviews

5 out of 5 stars

+ 161 reviews from Google 547 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
google logo
I had been travelling back to Surrey every 6 months to a Dentist that I had been going for years to before we relocated; i was recommended to Toftwood Dental Practice.
Suzanna made me feel at ease straightaway; I could talk to her about my treatments i had received previously; without feeling nervous or anxious.
The Practice is extremely clean & bright; the ladies on reception are lovely & professional.

— Anne Fry

T431690 Review left 11 hours ago
This review complies with Google's policies.

Excellent customer service

5 out of 5 stars
workingfeedback logo
Excellent customer service and very professional

— Leo G

Verified review (2451081) Review left 11 hours ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Tracy Pagett

T431211 Review left 1 day ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Went to see the hygienist today, Pavana. Really good service. Teeth feel thoroughly cleaned and was given a few tips to help me even more about teeth cleanliness.

— Catherine Inman

T430200 Review left 4 days ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
My hygienist appointment was excellent. She thoroughly examined my teeth and gums. Gave excellent advice on cleaning, using teepees and floss and she descaled my teeth with minimal discomfort. I cannot fault the excellent treatment.

— Jackie hart

T429725 Review left 6 days ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Very nice people. I am only signed on to the services of their hygienist, who is great. I would highly recommend her, especially to anyone like me who has problems with teeth and gums

— Julia Bell

T429726 Review left 6 days ago
This review complies with Google's policies.

Would recommend

5 out of 5 stars
workingfeedback logo
Very friendly and helpful staff. Would recommend to family and friends.

— Marylin T

Verified review (2447519) Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The staff are all lovely

5 out of 5 stars
workingfeedback logo
Very relaxing experience despite being there for an extraction. The procedure was explained and they made sure I was comfortable at all times. The staff are all lovely and welcoming.

— Maxine S

Verified review (2447386) Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
workingfeedback logo
Excellent treatment, this is what a dentist should be like, reassuring, calm, and painless

— Adam O

Verified review (2447333) Review left 6 days ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Always a pleasure to attend the clinic, the staff are friendly, highly trained and offer good advice on dental care

— Harry Bullock

T427635 Review left 1 week ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
I was quite nervous before my appointment, but from the moment I arrived, the reception staff were incredibly friendly and welcoming.

All of the staff made me feel at ease, especially the dental nurses, Lexi and Olha, who were reassuring and professional throughout. The equipment and technology at the practice are far superior to anything I've experienced at my previous dentist, which was really impressive.

Aileen took the time to thoroughly explain any issues she found and the reasons behind them, making sure I understood everything without ever feeling rushed. I've never had that level of care, communication, and attention at any dental practice before.

A genuinely positive experience from start to finish, and I wouldn't hesitate to recommend this practice to others.

— David Brewer

T426832 Review left 1 week ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
As someone who has an irrational fear of dentists i have nothing but praise for the whole team at Toftwood. Always put me at ease very friendly and welcoming especially my dentist and her colleague who are always reassuring.

— Murray Bannister

T426833 Review left 1 week ago
This review complies with Google's policies.

They are all so sweet and kind

5 out of 5 stars
workingfeedback logo
As a nervous customer they always find me an appointment when I need it and they are all so sweet and kind and patient

— Alison G

Verified review (2445118) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Toftwood Dental Practice

5 out of 5 stars
workingfeedback logo
I asked to see the practice for a second opinion and they were happy to oblige

— Wendy M

Verified review (2444555) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So pleased with the results

5 out of 5 stars
workingfeedback logo
Just finished my treatment after months of visits to Toftwood Dental Practice and am so pleased with the results. I began the process a nervous wreck and finished with a natural confident smile and teeth that look amazing and totally different to the teeth I began with. The whole team are welcoming, friendly and soon puts you at ease and is always professional in everything they do. Thank you all for giving me my smile back!

— Sharon C

Verified review (2444003) Review left 1 week ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Toftwood Dental Practice

5 out of 5 stars
workingfeedback logo
A pleasant experience

— Linda H

Verified review (2442287) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Brilliant experience

5 out of 5 stars
workingfeedback logo
Brilliant experience so far with the lovely Suzanne and Alexie

— Dolores K

Verified review (2442171) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

— Mel Howe

T424677 Review left 2 weeks ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Aileen crowned two teeth creating a bridge in the middle forming a false tooth. I am absolutely over the moon with the results. They look so natural, it's amazing, I love my new smile. Aileen instilled confidence at every step, I didn't have a moments doubt about my decision to go ahead. I cannot thank her enough.

— Louise Cross

T423337 Review left 2 weeks ago
This review complies with Google's policies.

The result is absolutely amazing

5 out of 5 stars
workingfeedback logo
I am over the moon with my new smile. Aileen crowned two teeth and created a bridge in the middle forming a false tooth to fill the gap of a missing tooth. The whole process was absolutely seamless. I had every confidence in her and never once felt worried about my decision to go ahead. The result is absolutely amazing, it looks so natural, a perfect match to my own teeth. I am so pleased and I can't thank you enough Aileen for my new smile.

— Louise C

Verified review (2440524) Review left 2 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Toftwood Dental Practice? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient