Verified review (2448988)
Review left 5 hours ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good evening Mr Heathfield,
Many thanks for your kind Review on our WorkingFeedback Page.
We wish you a lovely weekend.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great Dental service
Really enjoyable first visit to St Michaels.
Great Dental service and advice from Matthias!
And Surya was probably the best Hygienist I've ever visited.
— David M
Verified review (2439289)
Review left 2 weeks ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning Mr Mercer,
Thank you for your kind review.
We’re pleased to hear you had a positive first visit and found the advice and care helpful. We look forward to seeing you again.
Have a good weekend,
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Very happy with the work done , professional and caring
— Andrew Upstill
T419397
Review left 3 weeks ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good afternoon Mr Upstill,
Thank you so much for your kind words. We are glad you were happy with the service provided. Your support and recommendation truly mean a lot.
Have a lovely evening.
Your SMDC-Team
Review from Google
Surya is an excellent Hygienist. Andrew
— Billy Bonds
T418792
Review left 3 weeks ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good afternoon Andrew,
Thank you so much for your kind words. We are delighted to hear that you had a great experience with Surya.
Thank you for your kind Review.
Your SMDC-Team
Review from Google
Saw the hygienist today... Super friendly, really good and not at all judgey. Great service thank you.
— Daniel Zaccheo
T418793
Review left 3 weeks ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good afternoon Daniel, thank you so much for your kind words! We’re really happy to hear you had such a positive experience with our hygienist. We truly appreciate you taking the time to leave this review and look forward to seeing you again soon! 😊
Your SMDC-Team
So kind and gentle
I have some sensitive teeth and the staff really go out of their way to clean my teeth without causing me any pain, so kind and gentle with me.
— Anonymous
Verified review (2432644)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning,
Thank you so much for your lovely review. We’re so pleased to hear that our team helped make your visit comfortable and pain-free. Your kind words mean a lot to us, and we’ll be sure to share them with the staff. We look forward to seeing you again soon!
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My experience
Excellent
— Anonymous
Verified review (2432445)
Review left 3 weeks ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning l,
Many thanks for leaving a positiv Review on our WorkingFeedback page. Your review means a lot to us.
Have a good day.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Updated with the latest antibiotics policy 👍
— Keith Bennett
T417837
Review left 4 weeks ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good morning Mr Bennett,
Thank you for your feedback.
We are committed to keeping our practice up to date with the latest guidelines and providing the best possible care for our patients. We truly appreciate your support!
Have a sunny bank holiday weekend.
Your SMDC-Team
A good visit
A good visit this morning
— Pamela B
Verified review (2431810)
Review left 4 weeks ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning Mrs Bedford,
Many thanks for your kind review.
We are pleased to hear that you had a good visit at SMDC.
Have a lovely bank holiday weekend.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
St Michaels Dental Care
Kind and smiley experience. Everyone always seems happy.
— Shelley M
Verified review (2430589)
Review left 1 month ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning Mrs Morgan,
Thank you for your lovely feedback!. We’re pleased to hear you had a kind and welcoming experience with our team at St Michaels Dental Care. Your comments mean a lot to us, and we’re delighted you felt well looked after. 😊
Have a lovely day.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Highly recommended
While I just don’t like going to dentists but always force myself because I’d rather see them than risk suffering with toothache, finding this dental practice has been a real blessing. Last year, I was meant to go back for the other side of my mouth as had wanted to split the treatment that way, but due to some personal issues, I wasn’t in a position to do so. I waited and waited and finally got back this year. I had a wisdom tooth extraction a few weeks ago (pain was less severe than the other side done at another practice) and then went back to get back to the plan and treat the other teeth that needed attention. Dr Matthias is great and once again looked after my poor teeth very well. All in all, I continue to be thankful for this practice, like the staff and don’t feel their fees are excessive at all but are fair. Highly recommend St Michael’s Dental Care.
— Priscila M
Verified review (2430167)
Review left 1 month ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good evening Mrs Maffei,
Thank you so much for your kind words and detailed feedback. We’re really pleased to hear that you felt well looked after by Dr Matthias Schmidt and the team. We understand that dental visits aren’t always easy, so it means a lot that you placed your trust in us. We truly appreciate your recommendation and are glad we could help make your experience as comfortable and positive as possible. Wishing you all the best, and we look forward to seeing you again.
Kind Regards
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I had an abscess come up overnight called into the dentist and Matteius fitted me in between other appointments
1st class service
— suzy bailey
T413621
Review left 1 month ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good afternoon Mrs Bailey.
Thank you so much for your kind words. We’re really glad we could help you quickly and make you comfortable.
Have a lovely weekend.
Kind Regards
Your SMDC-Team
Caring practice
Great service - caring practice
— Mary G
Verified review (2425712)
Review left 1 month ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good morning Mrs Grabham,
Many thanks for your kind Review on our WorkingFeedback page.
We take all comments on board, as we are constantly trying to improve the services we offer to our patients.
Have a lovely day.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
A very caring dentist in whom I have great confidence. I know my interest's are at the heart of the treatment plans. Thoroughly recommend.
— Richard Tripp
T411139
Review left 1 month ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good afternoon Mr Tripp,
Thank you for your kind review and recommendation. We are really pleased to hear that you feel comfortable and confident with your treatment and care. It’s always important to us at SMDC, that patients feel their best interests are being looked after. We appreciate your feedback and support.
Your SMDC-Team
I would recommend this practice
Sarita is a highly professional and skilled dentist. She is engaged with patients and is excellent in helping me to overcome my nervousness of dental treatment. Matthias has the same approach and I think that this is the best dental practice that I have ever attended. If it were not for Sarita and Matthias I would probably not be brave enough to attend a dental practice until it was too late and I was in difficulty. The practice provides updates to clients when there are needs to review pricing and other administrative aspects. Time keeping for appointments is really good which is important to me as a nervous patient. I would recommend this practice for an excellent all round package for dental care.
— Anonymous
Verified review (2419491)
Review left 1 month ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good afternoon,
Thank you so much for your kind and thoughtful review. We truly appreciate you taking the time to share your experience with our practice.
It means a great deal to hear that both Sarita and Matthias have helped you feel more comfortable and supported throughout your dental care journey. We understand that visiting the dentist can be especially difficult for nervous patients, so creating a calm, reassuring, and caring environment is something we genuinely strive for every day.
We are also very pleased that you value our communication, punctuality, and overall approach to patient care.
Thank you again for your confidence in our team — we look forward to continuing to care for you in the future.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I booked a dental check up after years of not going. Booking was super easy, the whole appointment was very quick and well explained with steps to take for more oral hygiene. I only wish there was a way to check my appointment after being booked online. I couldn't remember and couldn't double check when my appointment was booked for.
— Kyle Singh
T407988
Review left 1 month ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good morning Kyle,
thank you so much for your kind review—we’re really glad to hear that you found the booking process easy and your appointment quick and informative. It is great to know you felt well guided on your oral hygiene steps.
We are very sorry that you weren’t able to check your appointment details afterward. Normally, an automatic email confirmation is sent immediately after booking. It seems this didn’t go out to you this time, and we sincerely apologise for the inconvenience. We’re currently looking into this to make sure it doesn’t happen again.
We look forward to seeing you again.
Kind Regards
Your SMDC-Team
Explained everything carefully
My dentist was thorough and explained everything carefully.
— Anonymous
Verified review (2418249)
Review left 1 month ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Thank you for your kind feedback! We’re glad to hear that our dentist was thorough and took the time to explain everything carefully. Your satisfaction is our priority, and we look forward to welcoming you back at the practice soon.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Great service at this practice in comparison to others I’ve visited.
So much care and attention was provided in my hygienist appointment. It was a thorough clean and I’d definitely recommend!
— A Google User
T404814
Review left 1 month ago
This review complies with Google's policies.
Reply from St Michaels Dental Care
Good afternoon Miss Jarrett,
Thank you so much for your kind words.
We’re delighted to hear that you had such a positive experience with us. Providing attentive, high-quality care is always our top priority, so it means a lot to know that you felt well looked after during your hygienist appointment.
We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back again soon!
Your SMDC-Team
Check up
Visit was a good 1st visit for check up
Discussed options on tooth colour
— Mark F
Verified review (2413652)
Review left 1 month ago
This review was collected via email feedback service.
Reply from St Michaels Dental Care
Good evening Mr Fettis,
Thank you for your review. We are pleased to hear your first check-up visit went well and that you found the discussion around tooth colour options helpful. We always aim to provide clear advice and personalised treatment options. Have a lovely weekend.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Emergency appointment
Attended for an emergency appointment. The Dental Receptionist was very helpful. I saw a Dentist and was very pleased with his thorough examination
— Claire W
Verified review (2412712)
Review left 1 month ago
This review was collected via SMS feedback service.
Reply from St Michaels Dental Care
Good morning Mrs Woodlands,
Thank you for your kind feedback. We’re glad to hear that you were able to be seen promptly for your emergency appointment. It’s great to know our reception team made a positive first impression and that you felt well looked after. We’re especially pleased that the dentist’s thorough examination gave you confidence in your care. Your comments mean a lot to the whole team.
Have a lovely afternoon.
Your SMDC-Team
Overall, how was your experience of St Michaels Dental Care?
