Working Feedback

Automatrics Limited

Merlin House, 4 Meteor Way, Lee-on-the-Solent, Fareham, Hants, PO13 9FU

Excellent rating from 134 reviews

5 out of 5 stars

154 total reviews

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Latest Reviews by Working Feedback

Marvellous support

5 out of 5 stars
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Thank you, your 24/7 service is marvellous. Very competitively priced competed with other trackers.
Remote, despite new batteries, is slow to activate/deactivate. I will use again.

β€” Richard E

Verified review (1655629) Review left 3 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Thank god I chose them

5 out of 5 stars
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My BMW S1000rr got stolen I called Automatrics to let them know that my bike was stolen. They were amazing. They found my bike quickly and it was such a difficult location to locate. My bike had cut battery cables and disconnected fuses and plugs. Danny put everything together the bike started with. I am so grateful. Highly Recommended.

β€” Anonymous

Verified review (1627480) Review left 3 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Excellent product with fantastic support.

5 out of 5 stars
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I’ve thoroughly enjoyed the peace of mine from knowing yourself and the other team members are at the end of a phone or an email should you be needed.
The level of service provided by Sandra and the team are exemplary and set an incredibly high standard for others to follow.
Everything from setting the unit up to needing additional spare parts has been simple and easy.
I truly hope never to need the team but I know they are readily available, should they need arise. Thank you.

β€” Anonymous

Verified review (1618477) Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Great product fantastic service

5 out of 5 stars
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Great product and fantastic personal service from day 1. Very happy with the service and the product seems really well made. Thanks.

β€” Phil K Phil K works at N/A as Electronic security engineer

Verified review (1611935) Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Very helpful πŸ‘

β€” Marc Anthony Askew

T299398 Review left 4 years ago
This review complies with Google's policies.

Reply from Automatrics Limited

Thanks for your review Marc, a nice start to our day to be appreciated πŸ‘πŸ‘

Faultless

5 out of 5 stars
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I have been a customer of Automatrics for the past 3 years.
In my experience, what they offer and the backup you receive is absolutely second to none.
From the unit through to the people who make it all possible are all A1. I particularly found the youtube videos posted by Automatrics to be very interesting, informative and reassuring, knowing that the staff actually mobilise and track down your kit is very good to know.

β€” Anonymous

Verified review (1600994) Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Demolition grab found

5 out of 5 stars
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Grab reported missing at 0700 on Monday morning when lads got to site. Automatrics and police informed within 10 mins, by 0730 automatics had found the grab and informed the police of its location. Police found the grab and took possession an hour later. Great job done by all involved.

β€” Anonymous

Verified review (1594545) Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This is a top quality company. The customer service I have received is excellent, they are really professional and I highly recommend them.

β€” Mike Carr

T299399 Review left 4 years ago
This review complies with Google's policies.

Reply from Automatrics Limited

Thanks Mike, we really do appreciate your feedback, we set a very high bar when it comes to customer service. I guess you could call it old school happy customers makes us happy πŸ˜πŸ‘

Best tracking system and service on the market

5 out of 5 stars
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I have been a customer of MTRACK for many years.
Their customer service is second to none. And the versatility of service is the best on the market.

β€” Trevor T

Verified review (1593750) Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Recovery of my motorbike

5 out of 5 stars
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Thank you for recovering my bike and for all the help I would definitely recommend to friends and family.

β€” Georgia M

Verified review (1587085) Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Roller stolen and recovered same day thanks to Automatrics

5 out of 5 stars
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We arrived on a site in Kent at 07:30am this morning to find out our roller had been stolen. Checked the Mtrack tracker and its last update from 01:00am saying it was still on site but having checked this was not the case.

Sent an email to Automatrics explaining the situation and was quickly called back with a new update to a new location of the roller in Essex. We arrived at the new location and recovered our roller all in working order.

Thanks to Automatrics we recovered our roller and had it back in our yard before lunch time. 100% well worth the investment thank you.

β€” Ben B Ben B works at Trinity Surfacing Ltd as Director

Verified review (1578293) Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Great service and a very good tracker

5 out of 5 stars
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I’ve had four motorbikes stolen over the last 20 years. Installing this tracker gave me confidence I would get it back next time. Highly recommended.

β€” Bikerboy

Verified review (1571110) Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Brilliant tracking service!

5 out of 5 stars
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Plant trailer stolen in early hours, got it back the next afternoon with help from Automatrics.. located to within a few metres into safe hands of the police.. thank goodness.

Well worth the investment..

β€” Anonymous

Verified review (1569577) Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

The Best Around

5 out of 5 stars
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We have had Automatrics trackers for a few years now and have always found them super help and easy to communicate with.

Unfortunately, we had to call on them because we had a break in and a machine was stolen, we got straight on the phone and they located it to a certain area. Richard said he was on his way to home in on our machine and so he did, Richard dealt with the police and found our machine in the back of a van.

We got it back and couldn't thank Automatrics enough for their commitment to the recovery and keeping us in the loop of what was happening.

These trackers are the best out there and save me lots of sleepless nights.

β€” Andrew

Verified review (1551663) Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Life saver

5 out of 5 stars
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I can't express enough how thankful I am for Automatics, without them I would have no transport. I live 8 miles away from my closest family member and without Automatics I would have nothing. If you want your property protecting get Automatics, it's really worth the extra money 100%, thank you so so much.

β€” Luke G

Verified review (1550946) Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Great product and superb service.

5 out of 5 stars
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We felt completely confident that out caravan was being monitored safely. Friendly assistance was always just a phone call away. Really good service.

β€” Anonymous

Verified review (1549522) Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Wonderful company to deal with.

5 out of 5 stars
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I bought a rather expensive Lexus car and decided that I really needed to protect it with a tracker. Automatrixcs provided a wonderful personal service. Easy to contact and everything was done effortlessly.
I was with them for just under two years when, unfortunately, due to illness I have had to sell the car. I returned the tracking device and was given an instant refund. I cannot stress highly enough what a great company this is to deal with.

β€” David M

Verified review (1549268) Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Great Service

5 out of 5 stars
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Great tracker and great customer service.

β€” Anonymous

Verified review (1537839) Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

First class

5 out of 5 stars
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I have used Automatrics for a number of years and found the service to be first class and would highly recomend Automatrics.

β€” Nick H

Verified review (1537256) Review left 5 years ago
This review was collected via online systems.
Overall, how was your experience of this company? Very good
Was the service carried out to the time promised? 5 out of 5 stars
Was the service value for money? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Been a customer of Automatrics for 2.5 years now, with one of their units in my motorbike. Fortunately my bikes yet to be stolen so I cant speak for their recovery service, however the customer care service and professionalism from Automatrics over the years has been phenomenal.

Every time I've been in contact with them, they've made me feel like a valued customer, and they truly do go above and beyond to ensure you get the absolute best service.

I cannot recommend this company enough. An absolute delight to deal with.

β€” Sebastien

T299400 Review left 5 years ago
This review complies with Google's policies.

Reply from Automatrics Limited

Thanks for the review Sebastien, we really appreciate you taking the time to post this up πŸ‘πŸ‘