Working Feedback

Aronel Cottage Nursing Home

5 Highfield Road, Bognor Regis, West Sussex, PO22 8BQ

Excellent rating from 417 reviews

5 out of 5 stars

419 total reviews

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Latest Reviews by Working Feedback

Caring and kind

5 out of 5 stars
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So glad and grateful that we found Aronel Cottage Nursing Home for my mother during her last year.

They treated her with dignity and kindness during her illness. The staff are very well led and all of them were very responsive to any questions we had.

— Heidi H

Verified review (2154806) Review left 1 year ago
This review was collected via online systems.
Are you still using our services? No
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Superb quality care home

5 out of 5 stars
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My father sent his last three months in hospital or being cared for by staff in Aronel Cottage Care Home. He was looked after with great care in a relaxed friendly manner. He enjoyed his food, the daily activities and his ground floor room. Nothing was too much trouble. All the staff made his last few days as comfortable as possible. My brother and I would like to thank them so much

— Simon C

Verified review (2142714) Review left 1 year ago
This review was collected via online systems.
Are you still using our services? No
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Thank you card

5 out of 5 stars
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Wishing you all a merry christmas and a happy new year. Thank you for everything you do for my Mum.

— Anonymous

Verified review (2138324) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? Yes
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

New years card

5 out of 5 stars
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To all the staff at Aronel Cottage. Thank you for everything you do.

— Cathy

Verified review (2138317) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? Yes
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Resident

Thank you card

5 out of 5 stars
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To all the staff at Aronel Cottage. Thank you for everything you do. Best wishes for now and the future.

— Ray K

Verified review (2138302) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? Yes
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Resident

Christmas card

5 out of 5 stars
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With many thanks for all you do.

— Maureen R

Verified review (2138292) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? Yes
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Resident

Best wishes for 2025

5 out of 5 stars
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To the staff, with our best wishes for you all and a healthy 2025, love from the Melton family.

— Anonymous

Verified review (2138283) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? Yes
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Thank you

5 out of 5 stars
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To you all at Aronel cottage, thank you for all you do for B.

— Anonymous

Verified review (2138258) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? No
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Thank you card

5 out of 5 stars
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Thank you for all you do for Mum, we can't thank you enough.

— Anonymous

Verified review (2138245) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? No
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Happy christmas

5 out of 5 stars
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To all the lovely "carers", wishing you a happy christmas! And many thanks for all you do for me during the year.

— Anonymous

Verified review (2138237) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? Yes
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Resident

Very happy new year

5 out of 5 stars
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To all at Aronel Cottage, thank you for caring so much.

— Anonymous

Verified review (2137664) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? No
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Best wishes

5 out of 5 stars
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To all the staff at Aronel cottage. We would like to thank you for the care you gave our parents.

— Anonymous

Verified review (2137502) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? No
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Happy new year

5 out of 5 stars
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Many thanks for all you do for Mum!

— Anonymous

Verified review (2137496) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? No
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Happy new year

5 out of 5 stars
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To all the lovely staff at Aronel, we have not forgotten your kindness to my Mother. Best wishes for the year ahead.

— Anonymous

Verified review (2137249) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? No
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Thank you

5 out of 5 stars
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To all the staff at Aronel. Thank you for all that you do for my dad we really appreciate it.

— Anonymous

Verified review (2137245) Review left 1 year ago
This review was collected via postage-paid feedback card.
Are you still using our services? No
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Superb Nursing Home

5 out of 5 stars
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I could take up this whole review space listing all staff at Aronel. Basil Alucka manages a fantastic home where my wife has been since November last year.
Every member of staff is always courteous, smiling, caring, constantly alert and nothing is a problem. They go way and above to ensure the residents are always comfortable, the food is restaurant standard and the reassurance I retain that my wife is being properly cared for is so comforting.
My wife's medical condition is complex. Every single member of staff is constantly updated so when they come on duty, there is a detailed handover every time. They have handheld comms units that allow perpetual updates on patient welfare, symptoms and status.
Aronel Cottage Nursing Home doesn't have contemporary decor. So what? It's immaculately kept, everything works, you can treat your room as if it were your own, decorate it, place personal items where you want, there's full WiFi throughout, tv in every room and a day lounge where residents can meet up. There is a beautiful outside space which is fantastic in warm weather.
I could go on for pages. Suffice to say, I couldn't have hoped for a better home for my wife. Our family are so relieved to witness the extraordinary level of care she's receiving.

— Declan T

Verified review (2113913) Review left 1 year ago
This review was collected via online systems.
Are you still using our services? Yes
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Testimonial

5 out of 5 stars
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We wish to say a huge thank you for looking after Dad B R, and Mun M. You made Dada's last days very happy, with love & blessings D & all the family.

— Anonymous

Verified review (2105342) Review left 1 year ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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Thank you so much for everything you did for our Dad, NL. I know he wasn't with you long but it means a lot that he was so looked after in his final days. Thank you, again.

— R A

Verified review (2099629) Review left 1 year ago
This review was collected via testimonial.

A lovely nursing home!

5 out of 5 stars
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Our Dad went into Aronel Cottage following a stay in hospital after falling and breaking his hip. We chose Aronel based on previous reviews and after visiting the premises we were impressed. Sadly Dad was only there for a short while as he was so poorly, however, we were pleased with his care. Basil, in particular, was very kind and helpful and nothing was too much trouble for him, the nursing and caring staff. We can thoroughly recommend Aronel Cottage.

— Roz W

Verified review (2097005) Review left 1 year ago
This review was collected via online systems.
Are you still using our services? No
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Amazing care from the first minute!

5 out of 5 stars
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My father was admitted to Aronel Cottage in February 2022 and from that minute, he received nothing but outstanding care. His needs grew more and more complex as time went on, but he was still treated with care and dignity.
The food was home-cooked and there was a lovely, varied menu.
Whenever I emailed the home with a question, I received a call back within the hour. The staff are all amazing, everyone knew the family's names too. The nurse in charge was always there to help and update us and he was always so calm and dignified. He deserves a special mention.
My Dad's last couple of weeks when he had to stay in his room was dignified and the staff made it a special time for all of us. We could visit whenever we
liked. Dad died in his room peacefully and in what we considered his "home.".

— Jacqueline W

Verified review (2065808) Review left 1 year ago
This review was collected via online systems.
Are you still using our services? No
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family