Working Feedback

Easterlea Residential Care Home

Hambledon Road, Denmead, PO7 6QG

Excellent rating from 81 reviews

5 out of 5 stars

81 total reviews

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Latest Reviews by Working Feedback

Wonderful care

5 out of 5 stars
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I only have praise for C and her dedicated team for the wonderful care they gave to my Mum. Nothing was ever too much trouble. Thank you.

— Anonymous

Verified review (1652054) Review left 3 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Fantastic care home

5 out of 5 stars
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Easterlea is a wonderful, caring home who looked after my Grandma beautifully in her final days.

— Anonymous

Verified review (1495931) Review left 6 years ago
This review was collected via online systems.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Other relative or friend

Excellent care home

5 out of 5 stars
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Excellent care home, could not fault it. Lovely staff, very caring, very homely, excellent food, very well run and always helpful.

— Yvonne J

Verified review (1483528) Review left 6 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Easterlea resident

4 out of 5 stars
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Very happy here.

— Anonymous

Verified review (1366949) Review left 7 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 4 out of 5 stars
Is the service effective? 4 out of 5 stars
Is the service caring? 4 out of 5 stars
Is the service responsive? 4 out of 5 stars
Is the service well-led? 4 out of 5 stars
Which best describes you? Resident

In Good Hands

5 out of 5 stars
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My nan was very happy. Care given was of good standard and I felt that my nan was in good hands at all times.

— Anonymous

Verified review (1285025) Review left 7 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Other relative or friend

Caring

5 out of 5 stars
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All staff are very caring at all times. Standard of care is very good.

— Anonymous

Verified review (1285024) Review left 7 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Other relative or friend

Absolutely brilliant

5 out of 5 stars
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I cannot think of any way the service could be improved. The staff and management have been absolutely brilliant for which the family are very grateful.

— Nigel H

Verified review (1271883) Review left 7 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Care and attention

5 out of 5 stars
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For the last 3 years the staff at Easterlea have always shown my mother care and attention.

— David H

Verified review (1266040) Review left 7 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Very good quality of care

5 out of 5 stars
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Very good quality of care provided. Staff are very friendly and helpful. Very good social activities are put on by or organised by the home. Good quality meals are provided.

— Stephen L

Verified review (1235002) Review left 8 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

It has a friendly ambiance

5 out of 5 stars
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It has a friendly ambiance with happy active residents. The staff are kind and efficient.

— Sue W

Verified review (1233701) Review left 8 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Highly recommend Easterlea to everyone

5 out of 5 stars
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I have no complaints at all about Easterlea Rest Home and its staff. My Mother is very happy there which is all that matters to me. Highly recommend Easterlea to everyone.

— David H

Verified review (1233700) Review left 8 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Easterlea Residential Care Home

5 out of 5 stars
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A small rest home with excellent management and staff.

— Steve W

Verified review (1233698) Review left 8 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

A caring and well run home

5 out of 5 stars
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A caring and well run home with a friendly, non institutionalized atmosphere.

— Alan T

Verified review (1233697) Review left 8 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 4 out of 5 stars
Is the service well-led? 4 out of 5 stars
Which best describes you? Family

Easterlea Residential Care Home

5 out of 5 stars
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Warm, friendly environment. Very happy with the care provided for my mother.

— Anonymous

Verified review (1218507) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Warm, friendly environment

5 out of 5 stars
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Very happy with the care provided for my mother.

— Anonymous

Verified review (1217602) Review left 8 years ago
This review was collected via email feedback service.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Easterlea Residential Care Home

5 out of 5 stars
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Keen on keeping their staff well trained and up to date with legislation.

— Sarah P

Verified review (1197183) Review left 9 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment? 5 out of 5 stars
Residents are treated with dignity and respect? 5 out of 5 stars
Residents are treated fairly? 5 out of 5 stars
Residents are consulted about their care? 5 out of 5 stars
The home provides an active daily life for residents? 5 out of 5 stars
The home provides safe comfortable care? 5 out of 5 stars
The home provides value for money? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 02/2017
Which best describes you? Professional

Wonderful care

5 out of 5 stars
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Wonderful care, lots of activities, everyone friendly, good home cooked food and health taken care of.

— Shirley H

Verified review (1197182) Review left 9 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment? 5 out of 5 stars
Residents are treated with dignity and respect? 5 out of 5 stars
Residents are treated fairly? 5 out of 5 stars
Residents are consulted about their care? 5 out of 5 stars
The home provides an active daily life for residents? 5 out of 5 stars
The home provides safe comfortable care? 5 out of 5 stars
The home provides value for money? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 02/2017
Which best describes you? Next of kin

Friendly and warm home

4 out of 5 stars
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It is a friendly and warm home, you can see the residents are very happy and content.

— E J

Verified review (1189035) Review left 9 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment? 4 out of 5 stars
Residents are treated with dignity and respect? 4 out of 5 stars
Residents are treated fairly? 4 out of 5 stars
Residents are consulted about their care? 4 out of 5 stars
The home provides an active daily life for residents? 4 out of 5 stars
The home provides safe comfortable care? 4 out of 5 stars
The home provides value for money? 4 out of 5 stars
When does your feedback relate to (MM/YYYY)? 08/2016
Which best describes you? Professional

Garden Party

5 out of 5 stars
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I went along to the garden party. The event was very relaxing. The band, food, staff were marvellous. Residents enjoyed it and their visitors.

— M G

Verified review (1189034) Review left 9 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment? 5 out of 5 stars
Residents are treated with dignity and respect? 5 out of 5 stars
Residents are treated fairly? 5 out of 5 stars
Residents are consulted about their care? 5 out of 5 stars
The home provides an active daily life for residents? 5 out of 5 stars
The home provides safe comfortable care? 5 out of 5 stars
The home provides value for money? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 08/2016
Which best describes you? Other relative or friend

A happy place

5 out of 5 stars
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Easterlea is a happy place with contented residents and jolly staff. I would willingly stay here. It has lovely food and is clean and fresh with a nice garden. I could not find anything I would change, top class all round.

— M T

Verified review (1186130) Review left 9 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care provider to friends/family if they needed similar care or treatment? 5 out of 5 stars
Residents are treated with dignity and respect? 5 out of 5 stars
Residents are treated fairly? 5 out of 5 stars
Residents are consulted about their care? 5 out of 5 stars
The home provides an active daily life for residents? 5 out of 5 stars
The home provides safe comfortable care? 5 out of 5 stars
The home provides value for money? 5 out of 5 stars
When does your feedback relate to (MM/YYYY)? 06/2016
Which best describes you? Client