Working Feedback

Harpwood House Care Home

Seven Mile Lane, Wrotham Heath, Sevenoaks, Kent, TN15 7RY

Excellent rating from 54 reviews

5 out of 5 stars

+ 6 reviews from Google 60 total reviews

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Latest Reviews by Working Feedback

Testimonial

5 out of 5 stars
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We would like to thank you for the very best of care and attention that you gave our Dad. Although a short, but intense, stay, we felt confident that he was having the very best of care he could have obtained under the circumstances. Thank you to all the staff for the kind help and compassion.

— The J

Verified review (1776971) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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Thank you for all the care and attention you gave to my mother, it was only a short time that she was fortunate to stay with you. She seemed very content.

— Mike J

Verified review (1776970) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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Thanks so much for having me, it's been a real pleasure making music here!

— Lisa

Verified review (1776967) Review left 2 years ago
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Testimonial

5 out of 5 stars
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Thank you for all the love, care and support you gave our Dad.

— The P

Verified review (1776966) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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Thank you all for the care of M during his stay with you. We appreciate all you have done for him to keep him safe. Once again thank you and take care.

— Dot

Verified review (1776965) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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Thank you for all the compassion and care you gave my Mum whilst she was in your care. I know she was not an easy resident, the dementia changed her completely. She was always treated with care, even at difficult times. The love and care shown to her over the last few days by all the staff was humbling. We as a family are extremely grateful.

— Anonymous

Verified review (1776963) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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Your kindness meant so very much, thanks for being so giving and caring.

— Sylvia

Verified review (1776961) Review left 2 years ago
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Testimonial

5 out of 5 stars
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A big thank you to all the staff for looking after D so well.

— Peter W

Verified review (1776959) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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Thank you for making it possible for N to move into your beautiful new Harpwood home and I have never seen anything so lovely. You deserve all the praise for making it possible, I do not know how you have made it exceptional and waited so long for completion.

— Anonymous

Verified review (1776957) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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We would like to thank you for all your support, care and kindness towards my Mum over the last few years. Thank you for looking at ways to make her life more comfortable and engaging. The work put in and care given during Covid will never be understood by many people but we know how tough it was for you and your team. We wish you every success for the future.

— Anonymous

Verified review (1776952) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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Thank you so much for sending these on, and for the update. These are wonderful pictures and it's lovely to get positive updates!

— Vicky

Verified review (1776946) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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Thank you for the care that you have given to my Mum over the last few years. We are extremely sad to be moving her.

— Nikki T

Verified review (1776944) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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Thank you so much for all the care and love you gave our Aunty over the last 9 years. Thank you.

— Anonymous

Verified review (1776939) Review left 2 years ago
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Testimonial

5 out of 5 stars
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I'm so glad she got out of the room for a bit today, I was thinking about it earlier. Thank you for your persistence and support, and update! It’s really wonderful to hear.

Thank you for sorting out her phone. She often gets really worried when things aren't working but doesn't always tell people. I'm really glad she's built a relationship with you and feels comfortable to ask.

— Anonymous

Verified review (1776936) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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Thank you is such a small word for something you did for us that was so big. Surprising and wonderful, we couldn't take it all in. The lovely meal, the wishes, the banners, balloons and two cakes (oh the cakes!), it was all so beautiful that we didn't want it to end. We are so lucky to have made such kind friends, you should run the world, you have so much care and understanding and are so lovely. The carers melt our hearts when we watch them, so kind and gentle, no wonder the home is such a happy one. We really have found N's happiness with you is taking some of the sadness away of separation and I haven't seen one person caring who doesn't smile. So thank you from all of us to all of you at Harpwood.

— Anonymous

Verified review (1776935) Review left 2 years ago
This review was collected via testimonial.

Testimonial

5 out of 5 stars
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We would like to thank each and every one of your lovely staff members who looked after our Dad, we appreciate everything you did for him.

— Lyn B

Verified review (1776925) Review left 2 years ago
This review was collected via testimonial.

Review from Google

5 out of 5 stars
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I cannot thank Harpwood for the love -care and support they gave my dad
Sadly my dad lost his life on 4th April
I was there for three week priory to be there for my dads last journey
Harpwood have so much love - care and support and was there till my dad last breath
I cannot thank all the staff for there care - love - understanding and compassion
No one should have to go through this journey
But sadly life has to sometimes to do this journey and Harpwood care home makes this so special

— Wendy Parkes-davis

T279084 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Naomi Delves

T279086 Review left 7 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Good place to be

— Thokozani Mpofu

T279088 Review left 8 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I do voluntary work there all day on Tuesday's. It's a lovely home with caring staff & the food is good & the rooms are clean & tidy. You can also sit outside in the summer. The grounds are lovely too.

— Jill Mann

T279089 Review left 9 years ago
This review complies with Google's policies.