Working Feedback

Shedfield Lodge Residential Care Home

St Annes Lane, Shedfield, Southampton, SO32 2JZ

Excellent rating from 63 reviews

5 out of 5 stars

63 total reviews

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Latest Reviews by Working Feedback

All your kindness and care

5 out of 5 stars
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Many thanks for all your kindness and care for J. It is always very much appreciated.

— John

Verified review (1380339) Review left 7 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Other

God bless you all

5 out of 5 stars
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Thank you so much for looking after J. I am so glad she made everyone laugh! I will miss her so much. God bless you all.

— Sally M

Verified review (1373628) Review left 7 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Shedfield Lodge Residential Care Home

5 out of 5 stars
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Thanks to all the staff for all you did for mum.

— Rosie

Verified review (1373625) Review left 7 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Kind and compassionate

5 out of 5 stars
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Thank you to all the staff, for the care you have given M over the last few years and especially the kind and compassionate way you dealt with the last few days of her life. You made a very hard situation very much easier for everyone involved. Thank you so much.

— James

Verified review (1366168) Review left 7 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Well looked after

5 out of 5 stars
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Thank you very much for all you did for J. It is comforting to know he was so well looked after by you all. All our thanks.

— June

Verified review (1285399) Review left 7 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Other relative or friend

Many thanks to you all

5 out of 5 stars
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Many thanks to you all for looking after Mum since she has been in the home. We would especially like ot thank you for taking care of her for us in difficult times.

— Pip

Verified review (1275160) Review left 7 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Shedfield Lodge Residential Care Home

5 out of 5 stars
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Thank you all so much for the love and care that you have shown to our relative in the years she has been at Shedfield Lodge.

— Celia

Verified review (1264787) Review left 7 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Thank you so very much

5 out of 5 stars
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We as a family will be eternally grateful for the care, compassion and love you have shown my dad in his short stay at Shedfield Lodge. For any family to have to make the decision to put a loved one into a home is hard, but the day my mum told dad she was going home and would see him tomorrow and he replied "Why? This is our home" was the day we knew we had made the right choice. Shedfield Lodge is truly an amazing place with staff who I can only describe as inspirational. The last week has been particularly hard but you all have made us feel so welcome, I have got to see first hand how hard you all work and I take my hat off to you all! No matter how hard a day or night you have, you always have a smile on your faces. Thank you just doesn't seem enough.

— Karen

Verified review (1256027) Review left 7 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

It was lovely to visit

5 out of 5 stars
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I would like to thank you for looking after M so well in the last years of his life. As you know, he had spent much of his adult life in hospital and it was a big step moving into residential care.

I need not have worried as it was clear, soon after his admission, that Shedfield Lodge was exactly the right place for him. The excellent staff were able to quickly build up a trusting, therapeutic relationship with him. It was lovely to visit and see him spending his last years out of hospital.

Thank you all for caring so well for M and for the kindness and compassion that he received from you all.

— Karen N

Verified review (1251564) Review left 7 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Professional

Shedfield Lodge Residential Care Home

5 out of 5 stars
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Thank you to all who looked after 'J' and made him as comfortable and happy as you could.

— Anonymous

Verified review (1245724) Review left 7 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

A very big thank you

5 out of 5 stars
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Thank you for your care of our relative and the kindness you show to both him and us, his family. It is always very much appreciated.

— Shirley

Verified review (1242822) Review left 8 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Student on work experience

5 out of 5 stars
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My time here was remarkable, everyone, including staff and residents, are all treated with dignity and respect which is lovely to see. Residents have had the most amazing life events they shared with me.

— Anonymous

Verified review (1236834) Review left 8 years ago
This review was collected via postage-paid feedback card.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Other

Such a Wonderful Home

5 out of 5 stars
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I would like to thank all the staff at Shedfield Lodge for the care and kindness you showed my mother whilst in your care. To know she was safe and well was a great relief to me and that she was loved by the staff was so comforting. I can't praise you all enough and will miss my regular visits to the home. You all do such a wonderful job showing great humanity, it takes someone very special to do this job.

— J C

Verified review (1233410) Review left 8 years ago
This review was collected via testimonial.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Shedfield Lodge

5 out of 5 stars
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My father has been a resident now for 17 months and is visited daily by either my sister or myself, we have always found him to be comfortable, well fed, and very clean. If we have any concerns at all, no matter how trivial, staff are always on hand immediately to resolve the issue. They are all, without exception, extremely caring and helpful

— Denise E

Verified review (1229959) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

A friendly welcoming home

5 out of 5 stars
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Over the years my mother has been a resident of Sheffield Lodge I have seen many changes to the building and in the care of the residents all very positive. It's always been a friendly welcoming home with many of the staff working there for years. A bond was built between the family and staff and any concerns were quickly acted upon. It's certainly evolved over the years to a comfortable , caring and home from home facility where my mother was safe, well looked after and loved. The family who own this care home are very hands on with members of the family working in the home showing a great deal of compassion. It's far from an easy job but smiles are common place.

I can't thank all the staff enough for their kindness and patience shown to my mum over the years and would highly recommend the care home to anyone who sadly has to enrol a loved into a care home. It's the residents home first and foremost, very cosy and in delightful surroundings.

— Jackie C

Verified review (1229398) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Shedfield Lodge

5 out of 5 stars
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Following two falls in one day, the staff at Shedfield Lodge dealt with my Mothers' needs in a professional and caring manner, keeping me informed as to their actions and my Mother's wellbeing throughout.

This event exemplifies the care that my mother receives from all staff, genuinely thoughtful and always kind.

I would recommend Shedfield Lodge highly - whilst all may not be perfect, the staff do their utmost at all times and I am reassured that my Mother is being properly cared for.

— Paul R

Verified review (1229065) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 4 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Dedicated Staff

5 out of 5 stars
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The staff are experienced and very knowledgable in their duties. Very dedicated to achieving their best in whatever task they do.

— Anonymous

Verified review (1228769) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Staff

They are caring and really helped my Mother settle in

5 out of 5 stars
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My mother has been in Shedfield Lodge for 2 1/2 years, at first i was very upset and worried that she would hate it. She did react strongly for the first couple of weeks, asking when she was going home, then she started to settle down.

The staff are very caring and always prompt in letting us know of any doctor or nurse visits, or any others issues that might crop up.Yesterday we sampled the food that is provided, it was delicious.would be happy to eat there every day.

— Sue

Verified review (1224755) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Shedfield Lodge Residential Care Home

5 out of 5 stars
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My father has been a resident for 15 months now. He is visited every day by both my sister and I. If we have any concerns at all, no matter how trivial, action is always taken immediately.

I know that I speak for my whole family when I say that we couldn't have chosen a better home from home for him.

— Denise E

Verified review (1222449) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 5 out of 5 stars
Is the service caring? 5 out of 5 stars
Is the service responsive? 5 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Family

Shedfield Lodge

4 out of 5 stars
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From what I understand as an infrequent visitor the residents are well cared for and safely accommodated.

— Anonymous

Verified review (1222032) Review left 8 years ago
This review was collected via online systems.
How likely are you to recommend this care home to friends and family if they needed similar care or treatment? Extremely likely
Is the service safe? 5 out of 5 stars
Is the service effective? 4 out of 5 stars
Is the service caring? 4 out of 5 stars
Is the service responsive? 4 out of 5 stars
Is the service well-led? 5 out of 5 stars
Which best describes you? Other relative or friend