BACK ACTIVE NHS

Appointment at Back Active

Very please with the approach and care given.

— Wendy H

Verified review (1496107) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

A first class service

A first class service from start to finish, every detail explained and understood in a clear and concise manner.

— George S

Verified review (1493402) Review left 6 years ago
This review was collected via online systems.

How likely are you to recommend this company to friends and family if they needed similar care or treatment? Extremely likely

Was the service carried out to the time promised?

Were they considerate / helpful?

Was the service carried out to a high standard?

All procedures were explained

I was made welcomed, all procedures were explained and I was given exercises to do at home, until my next appointment.

— Anonymous

Verified review (1493287) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Back Active

Excellent service.

— Anonymous

Verified review (1491795) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Felt confident

Felt confident with the treatment.

— Jean G

Verified review (1491733) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Back Active

Thanks for giving me chance to write my view, I am suffering from Nerve root irritation which increasing the pain day by day. I wasn't happy with long appointment date if this long gape in treatment then how can we get our life on track. I think as a therapy we should be getting treatment continually.
Thanks

— Ashraf M

Verified review (1491687) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from BACK ACTIVE NHS

We are sorry you had a long wait to be referred to our service. We are typically offering appointments within 10 days of receiving them.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Back Active

I was given an appointment very quick and I know it's early days but I am sure they are helping and understand how to sort my back out.

— Catherine M

Verified review (1491683) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Very good experience

Andy was very professional in how he listened and carried out the examination and treatment, a very good experience.

— Mark P

Verified review (1491639) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Great customer service

I had a great experience today, I start a treatment for my upper back and neck and I feel the relief of my pain from the first session!
Great customer service as well!
Thank you very much!

— Codrina A

Verified review (1491633) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

I was very relaxed

I was very relaxed and very happy after my treatment.

— Stacy G

Verified review (1491597) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Wonderful experience

The chiropractor was very warm and welcoming. She explained the process of the first appointment and gave me plenty of time to ask any questions. The whole appointment was a wonderful experience and I'm looking forward to my continuing appointments towards solving my back issues.

— Stuart A

Verified review (1491586) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Very well explained

Very well explained my treatment etc,

— Cheryll S

Verified review (1491576) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Good service

Good service and easy to deal with.

— Anonymous

Verified review (1491566) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Perfectly happy with the chiropractor

Perfectly happy with the chiropractor but have to wait 2 weeks until next appointment.

— James W

Verified review (1491529) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Explained everything to me

The lady I saw explained everything to me and made me feel at ease. If I needed her to stop for awhile if the pain was bad to let her know.

— Ann M

Verified review (1491511) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Very helpful

I didn't have to wait for my appt and John Stevens was very helpful in trying to help with the pain in my back and down my leg. This has only been my first appt I have another in 2 weeks.

— Sharon A

Verified review (1491508) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

A very good experience

Had a very good experience. And explain all the treatment I'm having.

— Robert M

Verified review (1491505) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Comfortable, helpful and informative

I found the NHS experience comfortable, helpful and informative.

— Anonymous

Verified review (1491498) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Back Active

First appointment seemed entirely an assessment despite forms completed and specialist report.

— Beverley C

Verified review (1491493) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?

Explained everything extremely clearly

Andy was very thorough and explained everything extremely clearly. Put me at ease

— Jacqueline C

Verified review (1491488) Review left 6 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall?