Working Feedback

BACK ACTIVE NHS

18 Cliddesden Road, Basingstoke, Hampshire, RG21 3DU

Excellent rating from 1075 reviews

5 out of 5 stars

1078 total reviews

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Latest Reviews by Working Feedback

Very welcoming and friendly

5 out of 5 stars
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Very welcoming and friendly and helpful with understanding my back problem and giving the right information about what exercises to do to help me.

— Adrian B

Verified review (1404521) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Back Active Appointment

4 out of 5 stars
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I've had 1 consultation which I found extremely helpful. I have 2 more over the next few weeks. The exercise regime is hard and painful at times but worth doing when it gets you up and active again.

— Suzanne B

Verified review (1404514) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 4 out of 5 stars

Back Active Appointment

5 out of 5 stars
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Back Active are getting me back to my former self.

— Allan W

Verified review (1404513) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Very thorough and professional

5 out of 5 stars
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Very thorough and professional, highly recommended.

— Ian S

Verified review (1404512) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Back Active Appointment

4 out of 5 stars
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Consultant polite and seen reasonable quickly.

— Glen W

Verified review (1404511) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 4 out of 5 stars

Would highly recommend to anyone

5 out of 5 stars
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Very comfortable experience, both in terms of arrival through to treatment. Would highly recommend to anyone suffering with long term back pain as I have.

— Andrew S

Verified review (1404505) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Most helpful and informative

5 out of 5 stars
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My experience with the physiotherapists was most helpful and informative on what I should be doing to alleviate the pain in my back.

— Anonymous

Verified review (1404503) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Back Active NHS

5 out of 5 stars
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Very professional and asked if the forthcoming treatment was okay.

— Jeffrey P

Verified review (1403619) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

I feel more positive

5 out of 5 stars
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Friendly, informative and knowledgeable. I feel more positive after the appointment.

— Tanya M

Verified review (1403593) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Empathetic people

5 out of 5 stars
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They were empathetic towards customer / patient issues. Pleasant and friendly service.

— Stephen E

Verified review (1403461) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Informative and reassuring

5 out of 5 stars
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Consultation was informative and reassuring.

— Carole N

Verified review (1403452) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Excellent service

5 out of 5 stars
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Excellent service. The appointment came very quickly and Mr John Stephens was excellent.

— Marlis E

Verified review (1403441) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Understood me very well

5 out of 5 stars
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Very good service the lady understood me very well. I tried a couple of exercises at the clinic and have to have a couple more sessions to see if I can get a result, but all in all 5 star.

— Aaron J

Verified review (1403440) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Approachable Osteopath

5 out of 5 stars
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The Osteopath was professional, knowledgeable and approachable.

— Deborah K

Verified review (1403427) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

I felt an improvement in mobility

5 out of 5 stars
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Very effective on my first visit . I felt a massive release of pain and improvement in mobility. I am looking forward to my next appointment.

— Malcolm S

Verified review (1403426) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Excellent people, excellent service

5 out of 5 stars
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Excellent people, excellent service and even better results!
Thank you.

— Thomas R

Verified review (1398218) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Didn’t do it for me

4 out of 5 stars
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It’s such a shame as I was desperate for back relief so when my nhs doctor referred me to a Tadley chiropractor I lived in hope. 30 mins each session which I was impressed with but same old back stapler and acupuncture did nothing at all. Sent exercises that didn’t download. Very disappointed. I was encouraged to do more involving my back, but it made it worse, much worse. Not for me I’m afraid.

— Anonymous

Verified review (1398189) Review left 6 years ago
This review was collected via online systems.

Reply from BACK ACTIVE NHS

Our service is integrated with the Hampshire Backs NHS Service. Patients are triaged to our care to receive advice, exercises, manual therapy and acupuncture in line with national guidelines. No treatment works with everyone and those who do not do well with this are offered further specialist assessment to see if other treatment may help.
How likely are you to recommend this company to friends and family if they needed similar care or treatment? Unlikely
Was the service carried out to the time promised? 5 out of 5 stars
Were they considerate / helpful? 5 out of 5 stars
Was the service carried out to a high standard? 3 out of 5 stars

Back Active

5 out of 5 stars
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It was only my introduction so was more about finding out best solutions however Andy really helped me understand.

— Kiera C

Verified review (1398136) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Pleasant experience

5 out of 5 stars
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Very professional attitude, pleasant experience.

— Frederick G

Verified review (1398123) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Very polite, helpful

4 out of 5 stars
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Very polite, helpful and professional.

— Julie J

Verified review (1398074) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 4 out of 5 stars