Working Feedback

BACK ACTIVE NHS

18 Cliddesden Road, Basingstoke, Hampshire, RG21 3DU

Excellent rating from 1075 reviews

5 out of 5 stars

1078 total reviews

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Latest Reviews by Working Feedback

Explained clearly

5 out of 5 stars
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I felt that things have been explained clearly.

— Susan D

Verified review (1481641) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Very understanding

4 out of 5 stars
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Very understanding and helpful.

— Anonymous

Verified review (1481628) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 4 out of 5 stars

Friendly and professional

5 out of 5 stars
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I found Komal very friendly and professional. She took a lot of time assessing me and explaining how to carry out the exercises she suggested.

— Sandra M

Verified review (1481607) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

The physio spent time asking questions

5 out of 5 stars
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The physio spent time asking questions to understand the issue, she then explained her treatment plan clearly and asked if I had any questions before she started. I left with exercises and a follow up appointment and she explained how I could contact her if I had questions in the meantime

— Anonymous

Verified review (1481585) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Appointment on time

5 out of 5 stars
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Appointment on time, everything explained in detail as to what was going to happen and next appointment made before I left surgery.

— Anonymous

Verified review (1481578) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Informative and reassuring

5 out of 5 stars
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Consultation was informative and reassuring. I think the diagnosis will lead to a improvement in my symptoms.

— Carole N

Verified review (1481576) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

The meeting was pleasant

4 out of 5 stars
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As this was my first visit, all I can say is the meeting was pleasant.

— Terry H

Verified review (1479433) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 4 out of 5 stars

A positive experience

5 out of 5 stars
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Manuela was a great listener and I felt as though she had a clear understanding of what I was experiencing. A positive experience all round and I really hope she can assist.

— Anonymous

Verified review (1479248) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Back Active

5 out of 5 stars
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The treatment was good

— Janet R

Verified review (1478520) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Highly recommend

5 out of 5 stars
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Manuela was very professional and very helpful with advice and treatment, highly recommend.

— Ian R

Verified review (1478517) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Professional care, clearly explained

5 out of 5 stars
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Professional care, clearly explained my condition and the exercises to help and the plan going forward for follow up appointments.

— Claire L

Verified review (1478464) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Felt very comfortable

5 out of 5 stars
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Felt very comfortable with the way Deena treated me.

— Pamela F

Verified review (1478380) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Back Active

4 out of 5 stars
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Good to have time to talk to an expert and to get advice and treatment.

— Sheila C

Verified review (1478276) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 4 out of 5 stars

Explained everything fully

5 out of 5 stars
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Beth has really helped my hip pain in just 1 session. She explained everything fully and I was very impressed.

— Emma P

Verified review (1478269) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Back Active

2 out of 5 stars
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Had no x ray or scan ??? Good service from therapists though.

— Kelly F

Verified review (1478221) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from BACK ACTIVE NHS

Patients are referred to us by an expert triage service provided by North Hampshire Hospital Foundation Trust.
For most cases of spinal pain imaging is not helpful when deciding on the best care. However the triage service will have arranged any investigation if they felt it would be appropriate before deciding where a patient should have treatment
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 2 out of 5 stars

Appointment at Back Active

5 out of 5 stars
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The appointment was on time, so no long waiting. I've only had one session so far and my problem was diagnosed with an action plan and exercises put in place until the next session. These have been booked. The chiropractor was pleasant and informative. I have no problems recommending this practice.

— Helen S

Verified review (1476489) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Very helpful, understanding

4 out of 5 stars
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Very helpful, understanding and will let you know when I start my treatment next week.

— Jean S

Verified review (1476483) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 4 out of 5 stars

Back Active

4 out of 5 stars
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I have only had the one visit to Back Active so far, but looking forward to my next visit in a couple of weeks.

— Kevin D

Verified review (1476479) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 4 out of 5 stars

Quick, efficient

4 out of 5 stars
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My appointment was arranged quickly and efficiently. The appointment itself went well, I was given good advice and clear exercises to follow. Time will tell if my back problem is resolved.

— Anonymous

Verified review (1474933) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 4 out of 5 stars

Appointment at Back Active

5 out of 5 stars
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I had my first assessment a few days ago. The Clinician was extremely helpful, he listened to what I was saying and devised a plan of treatment according to my needs. My first treatment is scheduled for the coming week.

— Marion H

Verified review (1474508) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars