BACK ACTIVE NHS

Kind, considerate and very thorough

I was very pleased with my treatment. Aleksandra was kind, considerate and very thorough.

— Allan H

Verified review (1250393) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Appointment at Back2Health

Found Alex to be very thorough in questions and treatment.

— Anonymous

Verified review (1250381) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Back2Health

The lady was rude, had poor understanding of English and left me feeling very confused. A distressing experience.

— Anonymous

Verified review (1250379) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from BACK ACTIVE NHS

We are extremely concerned to hear of your poor experience. i
In our five years of providing NHS services this is the first time we have had feed back like this if you would like to contact one of our team and ask for my contact details I will take it further for you.
Jonathan Field - Senior Partner and Clinical Lead

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Your Appointment at Back2Health

Phillipa is very experienced and has very good insight of how she will deal with my long ageing problem. I walk out of there feeling a lot better and that's great for me as a start. My rating is 4 out of 5.

— Grenville B

Verified review (1250377) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Quick and effective diagnosis

Made to feel at ease. Quick and effective diagnosis. Achievable exercise programme. Am making progress.

— Hayley O

Verified review (1250126) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

I felt comfortable at all times

The lady I saw was very helpful and easy to talk to. I felt comfortable at all times. I'm looking forward to the rehab process with positive thoughts I'll be much better in a month. Following the advice given to me (stretches and exercises).

— Anonymous

Verified review (1249670) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Good location, pleasant personality

Good location, pleasant personality, easy to communicate and very professional at work.

— Lalprasad G

Verified review (1249549) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Staff efficient and friendly

Staff efficient and friendly, really listened.

— Emma T

Verified review (1249454) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Professional and kind

The Doctors and staff were very professional and kind.

— Margaret B

Verified review (1249453) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Back2Health

Good so far

— Stephen D

Verified review (1249447) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Excellent service

Excellent service, found that somebody listened for once with your problems.

— Paul R

Verified review (1249446) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Appointment at Back2Health

Only my first visit but hopeful.

— Barbara R

Verified review (1249442) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Treatment was more than satisfactory

The lady I saw was very knowledgeable and put me at ease the treatment was more than satisfactory.

— Scott M

Verified review (1249440) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Happy with my treatment

Only been once very friendly, happy with my treatment.

— Georgina F

Verified review (1249326) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Back 2 Health appointment

Very impressed.

— Keith I

Verified review (1248867) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Enlightening and reassuring

Enlightening and reassuring.

— Adam H

Verified review (1248862) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Very comprehensive examination

Only had one session so far but was seen on time and had a very comprehensive examination. Emailed exercise plan very good. If treatment carries on at same level then I would expect to give a score of 5.

— Andrew A

Verified review (1248814) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

B2H appointment

Very nice and very helpful.

— Jacqueline B

Verified review (1248808) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

B2H appointment

I can't really give a full description of the experience I have had due to being my first ever session, the lady which I had was lovely and very understanding, the treatment I have received at the moment was okay

— Lauren W

Verified review (1248792) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

It was a very informative session

It was a very informative session which gave me a bit of hope.

— Pamela K

Verified review (1248788) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?