Working Feedback

BACK ACTIVE NHS

18 Cliddesden Road, Basingstoke, Hampshire, RG21 3DU

Excellent rating from 1075 reviews

5 out of 5 stars

1078 total reviews

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Latest Reviews by Working Feedback

Very considerate when carrying out treatment

5 out of 5 stars
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Alex was very helpful. She fully explained the proposed treatment and was very considerate when carrying it out. Have no concerns about further treatment.

— Derek J

Verified review (1247038) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Extremely pleasant and supportive

5 out of 5 stars
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All o.k. Emma was extremely pleasant and supportive.

— Joan S

Verified review (1246901) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Appointment at Back2Health

5 out of 5 stars
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I was examined by a very caring person, who asked questions and offered me treatment immediately, I was very grateful for her kindness and helpfulness.

— Rosemary T

Verified review (1246894) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Very good

4 out of 5 stars
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Very good and friendly service.

— Dean M

Verified review (1246891) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 4 out of 5 stars

Speedy, efficient service

5 out of 5 stars
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Speedy, efficient service, Sophia, the chiropractor I see is fantastic. The whole set up is a real feather in the NHS' cap.

— Vicky A

Verified review (1246873) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Excellent

5 out of 5 stars
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Excellent lady who knew instantly what my problem was and how to correct it , no messing around.

— Stuart H

Verified review (1246868) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Amazing

5 out of 5 stars
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My experience was great! I found out what the problem was which I've waited 2 years for.. so yeah, amazing!

— Kiera C

Verified review (1246867) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Thorough, knowledgeable

5 out of 5 stars
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Thorough, knowledgeable, caring.

— Stephen C

Verified review (1246027) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Informative, pleasant

5 out of 5 stars
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Informative, pleasant, and professional.

— Stacey H

Verified review (1246015) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Back 2 Health

5 out of 5 stars
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Very friendly and efficient.

— Anonymous

Verified review (1245503) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Excellent treatment

5 out of 5 stars
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Excellent treatment by Aleksandra Ivanovo.

— Fiona D

Verified review (1245495) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Back2Health

2 out of 5 stars
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The treatment did not make any difference, l need a scan to know exactly what is wrong with my lower back as l have no feeling in my left leg and right leg is going the same way but as there was a slight moment in my right knee lt didn't warrent a scan in her professional opinion.

— Robert B

Verified review (1245476) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from BACK ACTIVE NHS

NHS guidelines for managing back pain suggest a scan is not helpful initially for most patients, even if it radiates to the legs with numbness. This is because the treatments most likely to provide a quick recovery are time and a combination of advice, exercises and therapy. Only in a very small number of cases are other treatments needed.

Within the Hampshire Back Service pathway all referrals from GPs are reviewed by a specialist. They pass the referral to us if they feel the quickest way to help recovery is through a course of our care.

Although the vast majority of patients do well with the chiropractic, physiotherapy and osteopathy we provide unfortunately this does not work for everyone. If someone do not do well they will be passed by our clinician directly back to the specialists for a further review. Where scans and any other tests are then felt helpful in deciding what further treatment may be appropriate they will be arranged.

One of the advantages of the Hampshire Back Service is the integration of different aspects of care. This means patients are rapidly seen by an appropriate clinician without the need for them to go back to their GP for a further referral with the extra wait this causes.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 2 out of 5 stars

Appointment at Back2Health

5 out of 5 stars
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Five stars.

— Timothy B

Verified review (1245474) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Helpful, friendly, good advice

4 out of 5 stars
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Helpful, friendly, good advice.

— Christopher M

Verified review (1245473) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 4 out of 5 stars

Everything was explained to me clearly

4 out of 5 stars
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Everything was explained to me clearly and upon examination they pointed out some things about my body. That hadn't been spotted before.

— Anonymous

Verified review (1245471) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 4 out of 5 stars

Excellent service, professional, courteous

5 out of 5 stars
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Excellent service, professional, courteous practitioner.

— Angela D

Verified review (1245470) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Prompt, polite and effective

5 out of 5 stars
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Service is prompt, polite and effective.

— Stephen L

Verified review (1245468) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Your Appointment at Back2Health

4 out of 5 stars
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I found the treatment very helpful. My pain is eased.

— Anonymous

Verified review (1245467) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 4 out of 5 stars

Reduced pain and increased my mobility

5 out of 5 stars
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Wonderful, has reduced pain and increased my mobility

— Sharon A

Verified review (1244968) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars

Extremely efficient, friendly

5 out of 5 stars
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Extremely efficient, friendly and hopefully the treatment will prove beneficial.

— Yvonne W

Verified review (1244838) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall? 5 out of 5 stars