BACK ACTIVE NHS

Easy service and would recommend Back2Health

Great experience and very easy to communicate things to the therapist. Easy service and would recommend.

— Grant M

Verified review (1236025) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

A calm environment

Very helpful and a calm environment.

— Molly T

Verified review (1236004) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Very thorough assessment

The booking was efficient. Appointment on time. Very thorough assessment. Some treatment done. Email reminder of appointment. Next appointment booked and confirmed.

— Anonymous

Verified review (1236003) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Polite and courteous service

Polite and courteous service with a good conversation about my condition. Report received and follow up appointments booked.

— Angela D

Verified review (1235997) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Pleasant and comfortable

From entering the door to leaving the atmosphere was pleasant and comfortable, staff were friendly but professional. At no time was there a me and you situation.

— Carol G

Verified review (1235987) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Your Appointment At Back2Health

My Consultant was very friendly and put me at ease an therefor I could explain my symptoms easily.

— Anonymous

Verified review (1235664) Review left 8 years ago
This review was collected via online systems.

How likely are you to recommend the company to your work contacts, friends and family? Extremely likely

Was the service carried out to the time promised?

Was the service value for money?

Were they considerate / helpful?

Was the service carried out to a high standard?

Back 2 Health

Friendly staff who put me at ease.

— Richard B

Verified review (1235466) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Very professional and friendly

Very professional and friendly staff.

— Shirley H

Verified review (1235465) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

The consultant I saw was lovely

The consultant I saw was lovely and made me feel happy and comfortable.

— Elaine C

Verified review (1235457) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Your Appointment at Back2Health

Very pleasant but ached all weekend with a headache too. Will see on the next one.

— Lisa W

Verified review (1235454) Review left 8 years ago
This review was collected via SMS feedback service.

Reply from BACK ACTIVE NHS

Thank you for this feed back.
It is not uncommon to feel some discomfort after a physical therapy session which would usually settle after a few days. If you are concerned please do contact your clinician who will be very happy to give advice.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

I would definitely recommend

Pleasant staff, very professional, I would definitely recommend.

— Ron

Verified review (1235452) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

A very good practice

Looked after very well. All questions answered. A very good practice I would definitely recommend this practice to people.

— Peter L

Verified review (1235440) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Very pleased with treatment by Emma

Appointment was on time. Emma was very pleasant, she explained the problem I have with my back, she did acupuncture which I was pleased with.

Look forward to next appointment.

— Anonymous

Verified review (1235255) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

I felt I was listened to

I felt I was listened to, and confident in the therapist ability to be able to prescribe the right treatment plan. I know my pain is not intense but my numbness is unpleasant. I am sure if anything that can be done to alleviate my symptoms, I have been referred to the right place.

— Anonymous

Verified review (1235097) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Appointment at Back2Health

Very helpful.

— Anonymous

Verified review (1234913) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Emma is very professional

Emma is lovely and easy to feel comfortable with. She was informative and answered all my questions. I am looking forward to our next appointment as I feel she can really help me

— Maria B

Verified review (1234873) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Appointment at Back2Health

Still early days. Only had 1 visit and carrying out exercises to see whether these will cure my problem or whether I need a course of treatment.

— Anonymous

Verified review (1234868) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Very happy with help and support

I was very happy with the help and support at first visit

— Anonymous

Verified review (1234461) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Very knowledgeable and professional

Practitioner was very knowledgeable and professional. Very nice bedside manner.

— Victoria G

Verified review (1234374) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?

Made to feel at ease at Back2Health

Made to feel at ease straight away and explained thoroughly.

— Jack H

Verified review (1234361) Review left 8 years ago
This review was collected via SMS feedback service.

On a scale of 1 to 5, how would you rate Back 2 Health Basingstoke (NHS) overall?