Working Feedback

BACK ACTIVE NHS

18 Cliddesden Road, Basingstoke, Hampshire, RG21 3DU

Excellent rating from 1075 reviews

5 out of 5 stars

1078 total reviews

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Latest Reviews by Working Feedback

The therapist was very pleasant and explained everything

5 out of 5 stars
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They were very helpful and the treatment I received was excellent. It helped a lot and the therapist was very pleasant and explained everything to me very well. Would recommend.

— June N

Verified review (1463354) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Very thorough and obviously very experienced

5 out of 5 stars
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The practitioner was very thorough, professional and obviously very experienced and very friendly

— Lorraine G

Verified review (1463353) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Staff are knowledgeable and thorough service

5 out of 5 stars
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Efficient and thorough service. Knowledgeable staff

— Samantha T

Verified review (1463350) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Diana is kind and professional

5 out of 5 stars
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Diana kind, professional and knowledgable. Easy to talk to and very efficient.

— Emma T

Verified review (1463346) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Thorough examination and professional treatment

5 out of 5 stars
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Very helpful receptionist, did not have to wait long. The doctor explained everything they were going to do then instructed me in how to keep flexible.

Thorough examination then agreed treatment. This consisted of massage and acupuncture. Really professional.

— Lorraine K

Verified review (1461109) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Very understanding

5 out of 5 stars
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Andy was very understanding and explained in full what I was suffering with, talked me through some simple stretch exercises which have helped, and I am looking forward to my first physiotherapy treatment.

— Jason H

Verified review (1457990) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Back Active

5 out of 5 stars
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Consultant was reassuring and had a very good manner. Success in his advice is yet to be ascertained but I am hopeful.

— Judith L

Verified review (1457930) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Back Active

5 out of 5 stars
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Very happy with treatment.

— Jacqueline S

Verified review (1457830) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Very professional

5 out of 5 stars
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Very professional and helpful experience.

— Pamela S

Verified review (1457754) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Everything was explained

5 out of 5 stars
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Everything was explained to me in detail. Friendly helpful and experienced Osteopath.

— Cheryl P

Verified review (1457694) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

A very good experience

5 out of 5 stars
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I was put at ease straight away and everything was explained to me before anything was done, a very good experience.

— Karen S

Verified review (1457667) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Very professional

5 out of 5 stars
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Mr Andy Attwood was very professional, he listened to my problems and has installed me with confidence that I will benefit from his treatment.

— Paul H

Verified review (1457662) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Very helpful

5 out of 5 stars
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Very helpful and considerate staff.

— Denise W

Verified review (1457656) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Appointment at Back Active

3 out of 5 stars
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The treatment I received was great but just not enough of it. You should continue to receive treatment until your cured not be discharged after so many sessions to have to get re-referred again because the problem is not solved.

— Anonymous

Verified review (1457643) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from BACK ACTIVE NHS

We are glad to hear that you had good treatment. If you are improving well with it and your clinician and you feel some more will be useful it is a very quick process for them to apply to continue care. This happens within the Hampshire Backs service and does not need you to see your GP or anyone else.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 3 out of 5 stars

Appointment at Back Active

5 out of 5 stars
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Good only been once.

— Keith W

Verified review (1457637) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Appointment at Back Active

3 out of 5 stars
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The Chiropractor that I saw was very professional but unfortunately I have been left in more pain than before I went.

— Anonymous

Verified review (1457620) Review left 6 years ago
This review was collected via SMS feedback service.

Reply from BACK ACTIVE NHS

We are very sorry to hear this. Whilst most people do improve well with our care some some do need other treatment. You will be referred by us within the Hampshire Backs Service for further assessment
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 3 out of 5 stars

Highly professional

5 out of 5 stars
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Approachable staff and Beth was listening to all my concerns, worries and frustrations. She explained to us about my problems and gave me some hope for my recovery. Her approach was highly professional.

— Asha R

Verified review (1454731) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

Was put at ease

4 out of 5 stars
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Was put at ease and any questions I had were answered.

— Anonymous

Verified review (1454728) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 4 out of 5 stars

Back Active

5 out of 5 stars
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Very caring and took time to understand my issues. Follow up appointments booked the same day. Was very thorough.

— Gemma L

Verified review (1454726) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars

I would recommend Back Active

5 out of 5 stars
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Treatment was good, I would recommend Back Active to people with back problems any day.

— Brian S

Verified review (1454716) Review left 6 years ago
This review was collected via SMS feedback service.
On a scale of 1 to 5, how would you rate BACK ACTIVE NHS overall? 5 out of 5 stars