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South Normanton Dental Practice

2 Birchwood Lane, South Normanton, Derbyshire, DE55 3DA

Excellent rating from 4936 reviews

5 out of 5 stars

+ 362 reviews from Google 5298 total reviews

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Latest Reviews by Working Feedback

Professional and friendly staff

5 out of 5 stars
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Everything explained what was being done. Professional and friendly staff.

— Janine D

Verified review (1677169) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

South Normanton Dental Practice

5 out of 5 stars
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Timekeeping, not having to wait.

— Anonymous

Verified review (1676683) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Professional approach

5 out of 5 stars
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Very happy, professional approach all around.

— Christopher S

Verified review (1676663) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

South Normanton Dental Practice

4 out of 5 stars
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No one stood out but the lady dentist I saw made sure I got a follow up appointment as I have been waiting since December and had 2 abscess since.

— Sara P

Verified review (1676627) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Review from Google

5 out of 5 stars
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Absolutely brilliant, kind and caring.
Always greeted with a caring smile.

— Jo-Anne Phelps

T95491 Review left 3 years ago
This review complies with Google's policies.

South Normanton Dental Practice

5 out of 5 stars
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The care of the dentist.

— Anonymous

Verified review (1676238) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brilliant staff

5 out of 5 stars
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The staff here are brilliant.

— Sandra R

Verified review (1675886) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

South Normanton Dental Practice

5 out of 5 stars
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Very good service.

— Anonymous

Verified review (1675883) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Definitely recommend this practice

5 out of 5 stars
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Great friendly service. Made me feel comfortable and was the amount of pain I’ve had both injection and filling. Definitely recommend this practice.

— Wayne B

Verified review (1675687) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Courteous, efficient service

5 out of 5 stars
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Very helpful and courteous, clean and efficient service.

— Anthony H

Verified review (1675525) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Outstanding

5 out of 5 stars
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Outstanding. Everyone was helpful, polite and very professional.

— Nigel B

Verified review (1675131) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Relaxing

5 out of 5 stars
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Relaxing and friendly.

— Richard H

Verified review (1674580) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful and nice

5 out of 5 stars
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The lady at reception was very helpful and nice.

— Magdalena C

Verified review (1674567) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dentist was very nice

5 out of 5 stars
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Receptionist was very nice and helpful.
Dentist was very nice explaining everything he was doing.

— Anonymous

Verified review (1674158) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always makes me feel confident

5 out of 5 stars
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I mentioned to the dentist how sensitive my teeth were after my last visit, this time I’ve had no problems at all. He was excellent and always makes me feel confident. Also he’s a very nice man.

— Lesley R

Verified review (1673724) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fantastic service

5 out of 5 stars
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Fantastic service. Magda was informative, friendly and thoroughly explained everything she was doing.

— Moira H

Verified review (1673359) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

They listened to me

4 out of 5 stars
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They listened to me and good pain relief.

— Anonymous

Verified review (1672866) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

My experience

2 out of 5 stars
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Had to call 3 times with a promise they would call me back but didn’t.

— Anonymous

Verified review (1672767) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor

Emergency appointment on the same day

4 out of 5 stars
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Despite the much reduced service available I was able to get an emergency appointment on the same day. The receptionist and dentist were both friendly and professional. Obviously I am unhappy with the fact that I have been unable to book a routine check up for a very long time. If I had been seen back in June 2022 when I requested a check up the long standing infection I have would have been identified then. Also the surgery has been unable so far to provide an appointment for me to have the follow up treatment I now need. However I do understand this is not the fault of the surgery but a national issue. I work for the NHS and understand the pressures faced by all those attempting to give good care in a broken system.

— Joanne T

Verified review (1672766) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from South Normanton Dental Practice

Thank you for your feedback and we are glad we were able to see on the same day for your emergency.
As you refer to in your review we are all trying to give a good service in a broken system and we thank you for your patience. Should you require an emergency appointment again before we are able to complete the treatment needed please do not hesitate to contact us.
Overall, how was your experience of our service? Good

Amazing dentist

5 out of 5 stars
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Friendliness of all the staff.
Amazing dentist.

— Jacqueline P

Verified review (1672512) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good