Working Feedback

South Normanton Dental Practice

2 Birchwood Lane, South Normanton, Derbyshire, DE55 3DA

Excellent rating from 4936 reviews

5 out of 5 stars

+ 362 reviews from Google 5298 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Puts you at ease

5 out of 5 stars
workingfeedback logo
Dentist lovely, puts you at ease and very efficient.

— Anonymous

Verified review (1621293) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
google logo
Eve was exceptional couldn't wish for a better dentist. For a complicated patient she really was a hero in disguise. Kept me calm and took her time even running overtime to get the job done correctly and at the same keeping the customer happy. <3

— Steve Sly

T75486 Review left 3 years ago
This review complies with Google's policies.

Everyone put me at ease

5 out of 5 stars
workingfeedback logo
I was really happy with how reassuring staff were, and how well the dentist explained everything she was doing before she did it. I have a major phobia of the dentist, but everyone put me at ease.

— Katie R

Verified review (1621084) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, compassionate

5 out of 5 stars
workingfeedback logo
The friendliness of staff and compassion for me. I get anxious at dentist and was put completely at ease.

— Yvonne M

Verified review (1621082) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very good

5 out of 5 stars
workingfeedback logo
Very good, in and out, job done.

— Christopher R

Verified review (1621079) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brilliant dentist

5 out of 5 stars
workingfeedback logo
My dentist is brilliant.
Not had a tooth out in 40 years.
Bit worried. No need at all.
Good practice.

— Alan B

Verified review (1620793) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great experience

5 out of 5 stars
workingfeedback logo
The appointment was on time, great experience.

— Anonymous

Verified review (1620791) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Efficient, friendly

5 out of 5 stars
workingfeedback logo
Efficiency, friendliness and professionalism.

— Anonymous

Verified review (1620790) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
google logo
Always received good service. Staff try to make you feel relaxed - even as someone who is not a big fan of going to the dentist's. Also never felt rushed.

— Amy Coleman

T75273 Review left 3 years ago
This review complies with Google's policies.

Put me at ease

5 out of 5 stars
workingfeedback logo
Friendly and put me at ease.

— Anonymous

Verified review (1620464) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

South Normanton Dental Practice

5 out of 5 stars
workingfeedback logo
Professional treatment.

— Anonymous

Verified review (1620369) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

2 out of 5 stars
workingfeedback logo
Nothing, still can't go back to reception to book next appointments. Not sending appointment reminders anymore and wasn't even allowed to book next appointment.
All my gums were bleeding after scaling and was not even given water to rinse my mouth out.

— Anonymous

Verified review (1620358) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from South Normanton Dental Practice

Thank you for taking time to offer feedback on our practice. As we are currently working with only two dentists, we are not booking appointments in advance at present, as this makes the appointment booking too far in advance for anyone wishing to book a routine check up.
Sending reminders was only a courtesy and as we are not pre booking, there would be no need for this service.
Hopefully we will soon be fully recruited and able to get back to pre-booking.
I have made enquiries into the rinse situation that you mentioned, and all surgeries still do have a beaker of water on the side for you to take.
As you have not left your name, I am unable to look further into this matter.
Overall, how was your experience of our service? Poor

A wonderful dentist

5 out of 5 stars
workingfeedback logo
Eve is a wonderful dentist who is gentle and reassuring throughout treatment. I’m sorry to know that she is moving on soon but wish her well and hope her replacement is every bit as good.

— Deborah W

Verified review (1620320) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Friendly, helpful

4 out of 5 stars
workingfeedback logo
Nice and friendly, helpful.

— Anonymous

Verified review (1619924) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

South Normanton Dental Practice

5 out of 5 stars
workingfeedback logo
How clean the practice was.

— Anonymous

Verified review (1619731) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brilliant service

5 out of 5 stars
workingfeedback logo
Brilliant service, I called with a broken tooth and missing filling and was sorted out quick. My filling is better than the one that dropped out. Thank you Suheal you did a great job.

— Jayne F

Verified review (1619724) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
workingfeedback logo
The treatment with the hygienist was very good. On leaving I asked the receptionist when my next check up was due and was told I didn’t have one booked. She told me no appointments are being made because they only have 2 dentists now, 5 have gone private, and to ring again in December. Having been a patient there for many years I find this very worrying. I cannot afford to go private.

— Lynda B

Verified review (1619460) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from South Normanton Dental Practice

Thank you for taking time to offer feedback on our practice. Unfortunately at present, we are waiting to recruit a new dentist and then will be booking in regular checkups.
We have lost 5 dentists recently, but they have left the practice, and are not conducting as private dentists at this surgery.
Overall, how was your experience of our service? Good

Hygienist

4 out of 5 stars
workingfeedback logo
My visit to see the hygienist was a pleasant experience. The treatment fid not cause me any discomfort.

— Lynda B

Verified review (1619458) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Excellent customer service

5 out of 5 stars
workingfeedback logo
Excellent customer service from reception to Hygienist and I’m a satisfied customer.

— Abioye L

Verified review (1619194) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

South Normanton Dental Practice

5 out of 5 stars
workingfeedback logo
Care and attention.

— Anonymous

Verified review (1619192) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good