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South Normanton Dental Practice

2 Birchwood Lane, South Normanton, Derbyshire, DE55 3DA

Excellent rating from 4934 reviews

5 out of 5 stars

+ 362 reviews from Google 5296 total reviews

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Latest Reviews by Working Feedback

Very clean and airy surgeries

5 out of 5 stars
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Friendly staff. Very clean and airy surgeries. Dentists very thorough and put patients at ease.

— Brenda G

Verified review (1385455) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

On time, reassuring

4 out of 5 stars
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Appointment on time. Dentist very friendly and reassuring.

— Anonymous

Verified review (1385452) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 4 out of 5 stars

Genesis South Normanton Dental Practice

5 out of 5 stars
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The staff are friendly and welcoming and make it easy to go.

— Scott M

Verified review (1385321) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

Absolutely fantastic

5 out of 5 stars
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Since using Genesis SN Dental practice. the staff have always been very professional and my Dentist has been absolutely fantastic. she makes me feel at ease. I must say that in all the years previous i hated going to the Dentist but I actually enjoy going to this one. I recommend it 100 per cent.

— Edward M

Verified review (1385304) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

I feel looked after

5 out of 5 stars
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Very happy with Carmen - she's considerate and kind, and I feel looked after. All staff very polite.

— Penny G

Verified review (1385266) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

Dental appointment

5 out of 5 stars
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Friendly and professional staff.

— Teresa W

Verified review (1385237) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

Got me in at short notice

5 out of 5 stars
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Got me in at short notice and sorted out the horrible pain.

— Michael W

Verified review (1385183) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

Understanding and gentle

4 out of 5 stars
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My dentist was understanding of my chronic illness and very gentle. He explained everything he was doing and a better way of cleaning my teeth.

— Lizanne D

Verified review (1384638) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 4 out of 5 stars

I was well looked after

5 out of 5 stars
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I was well looked after and my appointment ran on time.

— Donna S

Verified review (1384637) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

Great, honest service

5 out of 5 stars
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Appeared to be a very busy day with staff sickness. Staff seemed to be pulling together to get patients seen asap and still with a smile on their face. Always professional. Great, honest service.

— Kerry B

Verified review (1384633) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

Efficient and helpful

5 out of 5 stars
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I arrived early and was seen ahead of the appointment time. The appointment was efficient and helpful with helpful advice given.

— Paul N

Verified review (1384634) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

Genesis South Normanton Dental Practice

5 out of 5 stars
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Being terrified of needles they were very good at making me feel at ease and were talking to me all the way through my treatment.

— Beverley K

Verified review (1384632) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

Very good friendly service

5 out of 5 stars
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Very good friendly service from all members of staff.

— Jack K

Verified review (1384631) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

Very good and friendly on reception

5 out of 5 stars
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I am nervous about going to the dentist, but they always put me at ease, also they are very good and friendly on reception.

— Hilda B

Verified review (1384629) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

Great service

5 out of 5 stars
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Great service from both Reception and Dentist. Went in to make an appointment and within an hour a cancellation appointment had come in so sorted same day. Perfect. Thank you.

— Sharon B

Verified review (1384630) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

New Bridge and crown - The work was phenomenal

5 out of 5 stars
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I was the most frightened patient on the planet till I went to Genesis. The work was phenomenal. The surgery completely put you at your ease from the receptionist to the dentist. Discussed with dentist my plan of action the price was not over the top and my confidence had soared, thank you.

— Ann K

Verified review (1384368) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

My appointment was on time

4 out of 5 stars
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My appointment was on time which surprised me, the staff where friendly and the waiting room was clean and well maintained.

— Anonymous

Verified review (1382184) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 4 out of 5 stars

Dental appointment

2 out of 5 stars
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The girl at the counter was too busy talking to take payment, and did not realise that my card was declined. She phoned me while I was at home and was put out that I wasn't with my purse.
Was promised that the dentist would be able to carry out treatment over the phone for a broken tooth. Turned out that it was only an emergency appointment and the dentist would not be able to carry out treatment. Could not fit me in until the end of July/August. Completely disappointed that I was lied to on the phone.
Time to look for a new practice

— Jodie W

Verified review (1381828) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from South Normanton Dental Practice

Thank you for taking time to offer feedback on our practice.
I will telephone you to discuss your areas of concern.
Kind regards
Practice Manager
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 2 out of 5 stars

Quick service, very friendly

5 out of 5 stars
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Quick service, very friendly staff, clean and pleasant surroundings.

— Amanda B

Verified review (1381826) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars

Great facilities

5 out of 5 stars
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Friendly helpful staff and great facilities.

— Emily H

Verified review (1381825) Review left 7 years ago
This review was collected via SMS feedback service.
On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall? 5 out of 5 stars