South Normanton Dental Practice

Very professional, polite

Very professional, polite and clear explanations of what's going to happen.

— Natasha W

Verified review (1378582) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

I always feel fully informed

They are very friendly and always helpful and makes you feel welcome and I always feel fully informed of any treatment which is required as they go in to detail about it.

— Melonie J

Verified review (1378579) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Dental appointment

My customer experience was very good.

— Timothy S

Verified review (1378575) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Dental appointment

The only thing that I can complain about is the waiting time, I always have to wait quite a while.

— Lisa V

Verified review (1378405) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from South Normanton Dental Practice

Thank you for taking time to offer feedback on our practice.
On auditing your appointment times, it appeared that you arrived early for your appointment on this occasion, and was taken into surgery 2 minutes after your scheduled time.
If you would like to discuss previous waiting times with the practice manager, then please do not hesitate to contact the surgery.
Kind regards
Lindsey

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

One of the best experiences of its kind

A visit to the dentist is not everyone's idea of fun but from the warm and efficient reception through to the friendly and proficient dentists and their assistants this has to be one of the best experiences of its kind.

— Henry S

Verified review (1378303) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Dental appointment

Quick and efficient.

— Andrew B

Verified review (1378292) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

On time, thorough

I was seen on time and my check-up with Suhael was the most thorough check I have had. He gave advice without patronising or criticising.

— Anonymous

Verified review (1378278) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Dental appointment

Very good service and friendly staff.

— David H

Verified review (1378273) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Very good dentist

Very good dentist and always helpful.

— Jennifer M

Verified review (1378255) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Genesis South Normanton Dental Practice

Courteous and professional.

— Kevin M

Verified review (1378220) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Made me feel at ease

The girls on reception were lovely and we were seen by Maria the new dentist, made me feel at ease because I'm not very brave thank you.

— Glenis H

Verified review (1378219) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Felt at ease during my treatment

Friendly staff. Had a nice chat with the hygienist. Felt at ease during my treatment.

— Sam L

Verified review (1378212) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Pleasant friendly service

Pleasant friendly service and very good professionals.

— Jane W

Verified review (1378209) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Recent dental appointment

Had me sat for an hour before being called in as they had took the wrong person in for my appointment and blamed it on computer problems yet, everyone else was in and out within 10m.

— Clair S

Verified review (1378208) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from South Normanton Dental Practice

Thank you for taking the time to offer a review on our practice.
I am so sorry that you had to wait over an hour for your appointment. The computer error has been reported to be investigated, so hopefully this unfortunate event will not happen again.
Please accept our sincere apologies.
Kind regards
Practice Manager

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Excellent friendly service

Excellent friendly service. Made to feel at ease with all my questions answered.

— Tina S

Verified review (1378191) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

A top notch service

The staff are always professional and polite, and make the experience a pleasant one which is some achievement given the apprehension of undergoing dental procedures. I would always recommend Genesis Dental Services to anyone seeking a top notch service.

— David B

Verified review (1378188) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Excellent patient treatment

From reception to dentist, excellent patient treatment.

— Geoffrey C

Verified review (1378089) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Pleasant, punctual

Very pleasant staff, punctual appointments. Great text message service and reminder emails.

— Clifford B

Verified review (1377915) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Efficient and friendly

Clean, efficient and friendly.

— Jason G

Verified review (1377857) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?

Genesis South Normanton Dental Practice

All the girls are friendly and polite and always with a smile but the hygienist makes it worth coming.

— Mark S

Verified review (1377858) Review left 7 years ago
This review was collected via SMS feedback service.

On a scale of 1 (poor) to 5 (excellent), how would you rate Genesis South Normanton Dental Practice overall?