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South Normanton Dental Practice

2 Birchwood Lane, South Normanton, Derbyshire, DE55 3DA

Excellent rating from 4928 reviews

5 out of 5 stars

+ 362 reviews from Google 5290 total reviews

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Latest Reviews by Working Feedback

We are very happy with our treatment

5 out of 5 stars
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We were recommended to you by my son. We are very happy with our treatment. My son is still coming to you despite moving further away.

— Jennifer D

Verified review (1246316) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Enjoyable experience

4 out of 5 stars
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Enjoyable experience, didn't need to wait long, all staff were professional and the dentist dealt with my needs swiftly.

— Nathan H

Verified review (1246315) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 4 out of 5 stars

Made to feel welcome and at ease

5 out of 5 stars
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Made to feel welcome and at ease, the memories of the old days vanish. Top marks.

— Maurice G

Verified review (1246313) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Very reassuring

4 out of 5 stars
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I've found my last two dentists very reassuring. They've been great at making me and my child feel calm.

— Anonymous

Verified review (1246310) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 4 out of 5 stars

Very understanding dentist

5 out of 5 stars
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Very understanding dentist as we are nervous at the dentist.

— Paul H

Verified review (1246302) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Relaxed and comfortable

5 out of 5 stars
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It's the first time I've been and felt relaxed and comfortable. Clare was brilliant

— Anonymous

Verified review (1246294) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

A painless experience

5 out of 5 stars
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The hygienist was professional but friendly too!! All in all a pretty painless experience.

— Lee G

Verified review (1246293) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Genesis Dental

2 out of 5 stars
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After receiving a legal threat letter for treatment not received with only one day to reply for the 7 day the worry was horrendous only to be told it was an error and the practice manager was fab apologising

— Mandy H

Verified review (1246276) Review left 7 years ago
This review was collected via SMS feedback service.

Reply from South Normanton Dental Practice

Thank you for taking time to offer your feedback. Here at Genesis, it is important that we review and act upon patient comments.
I am sorry that you received a letter that was upsetting to you, but i we had received no response to the two previous ones that had been sent, or I would have been able to resolve this matter much sooner for you.
When I spoke with you and checked your records, it appeared that you had not yet had the treatment done, and that it had only been proposed.
I rectified this immediately after our conversation, and once again would like to extend my apologies.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 2 out of 5 stars

Always polite and smiley on reception

5 out of 5 stars
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Always polite and smiley on reception which is what you need when nervous about Dentist. Also my Dentist and dental nurse have so much empathy, they put me at ease and give me every option available.

— Kerry J

Verified review (1246187) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Would recommend

5 out of 5 stars
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This dental practice is very well organised. The receptionists are very welcoming and helpful. The dental staff put you at ease and explain along the way what is happening. Would recommend.

— Anonymous

Verified review (1246152) Review left 7 years ago
This review was collected via online systems.
How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately? no

South Normanton Dental Practice

5 out of 5 stars
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Very friendly staff.

— Anonymous

Verified review (1246065) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Would recommend

5 out of 5 stars
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Very professional, I was looked after very well. Would recommend to all my family and friends.

— Anonymous

Verified review (1245910) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Alicia at South Normanton was extremely nice

4 out of 5 stars
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Alicia was extremely nice

— Laura K

Verified review (1245886) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 4 out of 5 stars

Professional, informative and friendly

5 out of 5 stars
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A very professional, informative and friendly dental practice

— Dayton B

Verified review (1245855) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Great care and devotion

5 out of 5 stars
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Had to come a fair few times recently and the care and devotion I've received has been great. They can't do enough for you. Emergency appointments when I have needed them and never have to wait a long time when I arrive. Spot on. Thank you.

— Ellyce S

Verified review (1245852) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Waiting time was minimal

5 out of 5 stars
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Waiting time was minimal. The friendly service was very good. The dentist fully explained everything.

— Cyril M

Verified review (1245850) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Very kind and understanding

4 out of 5 stars
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Wasn't the most pleasant procedure, but my dentist was very kind and understanding.
Made the experience more enjoyable than normal.

— Jodie F

Verified review (1245849) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 4 out of 5 stars

Friendly and informative

5 out of 5 stars
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Friendly and informative visit.

— Deborah S

Verified review (1245845) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Caring dentist

5 out of 5 stars
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Very well mannered and caring.

— Anonymous

Verified review (1245844) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars

Professional service

5 out of 5 stars
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Pleasant. Dentist explained what he was doing. Professional service.

— Pauline S

Verified review (1245840) Review left 7 years ago
This review was collected via SMS feedback service.
How likely are you to recommend this dentist to friends/family if they needed similar care or treatment? 5 out of 5 stars