South Normanton Dental Practice

We are very happy with our treatment

We were recommended to you by my son. We are very happy with our treatment. My son is still coming to you despite moving further away.

— Jennifer D

Verified review (1246316) Review left 7 years ago
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Enjoyable experience

Enjoyable experience, didn't need to wait long, all staff were professional and the dentist dealt with my needs swiftly.

— Nathan H

Verified review (1246315) Review left 7 years ago
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Made to feel welcome and at ease

Made to feel welcome and at ease, the memories of the old days vanish. Top marks.

— Maurice G

Verified review (1246313) Review left 7 years ago
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Very reassuring

I've found my last two dentists very reassuring. They've been great at making me and my child feel calm.

— Anonymous

Verified review (1246310) Review left 7 years ago
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Very understanding dentist

Very understanding dentist as we are nervous at the dentist.

— Paul H

Verified review (1246302) Review left 7 years ago
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Relaxed and comfortable

It's the first time I've been and felt relaxed and comfortable. Clare was brilliant

— Anonymous

Verified review (1246294) Review left 7 years ago
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A painless experience

The hygienist was professional but friendly too!! All in all a pretty painless experience.

— Lee G

Verified review (1246293) Review left 7 years ago
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Genesis Dental

After receiving a legal threat letter for treatment not received with only one day to reply for the 7 day the worry was horrendous only to be told it was an error and the practice manager was fab apologising

— Mandy H

Verified review (1246276) Review left 7 years ago
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Reply from South Normanton Dental Practice

Thank you for taking time to offer your feedback. Here at Genesis, it is important that we review and act upon patient comments.
I am sorry that you received a letter that was upsetting to you, but i we had received no response to the two previous ones that had been sent, or I would have been able to resolve this matter much sooner for you.
When I spoke with you and checked your records, it appeared that you had not yet had the treatment done, and that it had only been proposed.
I rectified this immediately after our conversation, and once again would like to extend my apologies.

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Always polite and smiley on reception

Always polite and smiley on reception which is what you need when nervous about Dentist. Also my Dentist and dental nurse have so much empathy, they put me at ease and give me every option available.

— Kerry J

Verified review (1246187) Review left 7 years ago
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Would recommend

This dental practice is very well organised. The receptionists are very welcoming and helpful. The dental staff put you at ease and explain along the way what is happening. Would recommend.

— Anonymous

Verified review (1246152) Review left 7 years ago
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How likely are you to recommend this dentist to friends and family if they needed similar care or treatment? Extremely likely

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

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Which best describes you? Patient

Was this treatment paid for privately? no

South Normanton Dental Practice

Very friendly staff.

— Anonymous

Verified review (1246065) Review left 7 years ago
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Would recommend

Very professional, I was looked after very well. Would recommend to all my family and friends.

— Anonymous

Verified review (1245910) Review left 7 years ago
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Alicia at South Normanton was extremely nice

Alicia was extremely nice

— Laura K

Verified review (1245886) Review left 7 years ago
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Professional, informative and friendly

A very professional, informative and friendly dental practice

— Dayton B

Verified review (1245855) Review left 7 years ago
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Great care and devotion

Had to come a fair few times recently and the care and devotion I've received has been great. They can't do enough for you. Emergency appointments when I have needed them and never have to wait a long time when I arrive. Spot on. Thank you.

— Ellyce S

Verified review (1245852) Review left 7 years ago
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Waiting time was minimal

Waiting time was minimal. The friendly service was very good. The dentist fully explained everything.

— Cyril M

Verified review (1245850) Review left 7 years ago
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Very kind and understanding

Wasn't the most pleasant procedure, but my dentist was very kind and understanding.
Made the experience more enjoyable than normal.

— Jodie F

Verified review (1245849) Review left 7 years ago
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Friendly and informative

Friendly and informative visit.

— Deborah S

Verified review (1245845) Review left 7 years ago
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Caring dentist

Very well mannered and caring.

— Anonymous

Verified review (1245844) Review left 7 years ago
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Professional service

Pleasant. Dentist explained what he was doing. Professional service.

— Pauline S

Verified review (1245840) Review left 7 years ago
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