I would definitely recommend Smart Smiles for all your dental needs.
In 2019 I wanted and needed to get my teeth straightened as they were in pretty bad shape. This was the 5th dental surgery I has visited over a few months to try and get my teetth sorlrted but due to severe dental anxiety, couldn't even sit in the chair. But the team at Smart Smiles were so wonderful and Dr May not only gave me a smile beyond my expectations but also worked wonders in helping me face my dental fears and overcome my anxiety to be able to give me that smile, i can't thank her enough.
Of course the dental work doesn't come cheap but prices were explained and payment options talked through before work could begin so I knew what I would be paying and nearly 3 years later I walk into the dentist with very little fear (there's always a slight anxiety that lingers) and sit in the chair with no problems at all. The whole team are supportive and like a little extend family, I love visiting them ❤️
I have just had an appointment with the new hygienist and I could feel my fear creeping in (I get nervous around new dental staff still) but I didn't need to worry, she was fantastic, even gave me tips on brushing which has made a difference and gave me her time and patience that I needed
Thank you Smart Smiles x
— louise jarvis
T83358
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hello Louise,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! ? Kind Regards, Georgia
Review from Google
Great practice. Booked an emergency appointment on the same day, everyone was polite and friendly.
The dentists were professional and explained everything really well. Kept communicating with me through the whole treatment.
Most importantly, everything was done pin point and I experienced no pain at all.
— Wiktor Przepiorka
T83260
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hello WIktor,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! 😊 Kind Regards, Georgia
Excellent as always
Always excellent treatment, the staff are very professional and friendly always. Hygienists, Billie and her Team, and of course May are fantastic.
— Christine P
Verified review (1643079)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent friendly service as usual
— Helen Wright
T82402
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hi Helen, Thankyou for your kind words it is greatly appreciated.
Best Wishes
Georgia
Review from Google
exceptional ..polite ...friendly ...patient ..so very nice .I felt so at ease what a lovely dentist thee best i have ever been too thank you all the staff at smart smiles its a pleasure too go there ....Rosemarie again thank you all ......
— Rosemarie Roberts
T82210
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hello, Thankyou for your kind words, we are glad to hear you are happy to come to us!
Best Wishes
Georgia
Review from Google
This person left a star rating but no comment.
— Freddie Hook
T82211
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Thankyou for your review, Freddie. It is greatly appreciated!
Kind Regards, Georgia.
Review from Google
This person left a star rating but no comment.
— Carys Crimmings
T81840
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Thankyou for your kind review, it is greatly appreciated
Review from Google
Really great surgery. Friendly and accommodating. My hygienist was brilliant. I would recommend this place to anyone.
— Wayne Fisher
T81841
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hi Wayne, We are so glad that you find our practice friendly and accommodating. Thankyou for taking the time to write us a review. Kind Regards, Georgia.
Review from Google
Finally found a dentist who speaks to you during the procedure and explains every detail of what you need to have done.Dr May Bassett is an absolute angel and excellent in her field,I now have a dentist I can trust.The practice is immaculate and inviting and the staff are always happy,polite and make you feel relaxed before your procedure.They are all a credit to their profession.
— Andrea Kinsey
T81812
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hi Andrea, Thankyou so much for your kind words. We as a practice are very happy that you are satisfied with the treatment you are receiving with us. Kind Regards, Georgia.
Review from Google
Staff are friendly and informative definitely the best dental surgery I've ever been to amazing
— Paul Williams
T80312
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hello Paul,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! 😊 Kind Regards, Georgia
Check up and hygienist
I find the staff extremely helpful and polite. Both dentist and hygienist explained everything in detail so that I was aware of what the treatment entailed and also future personal practice..
— Keith E
Verified review (1634465)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent service
I’m very nervous of the dentist, but everyone at Smart Smiles always puts me at ease. The staff are always friendly and polite and the kids aren’t nervous at all going there. This is the only dentist that I keep coming back to for treatment.
— Delyth B
Verified review (1633452)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Other
Absolutely brilliant
Dentist was extremely patient and caring, I was very worried for my appointments but they were absolutely brilliant, honestly couldn’t fault them.
— Shannon S
Verified review (1633232)
Review left 3 years ago
This review was collected via QR code.
Overall, how was your experience of our service?
Very good
Review from Google
I don't usually feel comfortable at a dentist but this was by far one of the best experiences I have had. Very thorough and did a great job.
— Jack Vickery
T78674
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hi Jack,
Thankyou so much for your kind review - we really appreciate it!
Kind Regards,
Georgia
Review from Google
Smart smiles have given me a smile I honestly thought I'd never have. From my first consultation they made me feel at ease being 'at the dentists'. I'm in my 50's and I've had a brace, teeth whitening and composite bonding... all done by the skillful hands of Dr. May. The dental nurses and reception staff are always so friendly, helpful and encouraging. I would recommend them to anyone. Thank you to everyone at Smart Smiles! A definite ⭐⭐⭐⭐⭐ from me.
— Joanne Cox
T78592
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hi Joanne, Thankyou so much for your kind review. We are so glad that you were happy with the treatment and care that you received from us here at Smart Smiles!
Kind Regards,
Georgia
Brilliant service
Brilliant service as always, always so friendly and polite.
— Hendry P
Verified review (1631624)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Hygienist
Very happy with my appointment.
— Anonymous
Verified review (1630745)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Amazing Practice. From Reception to Dr May who is hands down the best dentist ever!! Billie the practice manager is an absolute credit to the company. I am so glad I found Smart Smiles and all of the amazing staff. Thank you Dr May for changing my life and giving me my confidence back.
— steven beavis
T78076
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hi Steven, Thankyou so much for your positive words, we are so glad that you are happy with the care and treatment provided by us!
Kind Regards, Georgia
Great
Great service. I chopped a tooth and they fit me in the next day and got it repaired.
— Michael Y
Verified review (1630288)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Excellent, punctual, friendly, staff very polite and my dentist put me at ease and explained every step of the procedure.
Thank you very much.
— cheryl williams
T77921
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hi Cheryl,
Thankyou so much for your kind review - it is greatly appreciated!
Kind Regards,
Georgia