Verified review (2331468)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
Check up
Only had a check up, very happy with Rory, he was very polite and helpful
— Sian T
Verified review (2329700)
Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
I felt relaxed and well looked after
I’m so glad I chose Smart Smiles in Abercynon. From the moment I walked in, I felt relaxed and well looked after. The staff are genuinely friendly, and my dentist was patient, kind, and clearly very skilled. They explained everything in a way that made sense, and I never felt pressured into anything. My treatment went smoothly and I’m really happy with the outcome — I feel more confident smiling now! Wouldn’t hesitate to recommend them to friends and family.
— Anonymous
Verified review (2302471)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
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Patient
Definitely recommend to anyone
Fantastic experience from start to finish at Smart Smiles Abercynon. The whole team made me feel welcome and at ease, especially as I’m usually nervous about going to the dentist. The dentist took time to explain every step, and I never felt rushed. The treatment was professional, painless, and the results are better than I expected. Booking was easy, and the reception staff were always helpful. Would definitely recommend to anyone looking for quality dental care in a friendly environment.
— Anonymous
Verified review (2302462)
Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
Highly recommend
I've had a really great experience at Smart Smiles Abercynon. The staff are friendly and professional, and I felt well cared for throughout my treatment. Rory was especially reassuring and explained everything clearly, which helped ease my nerves. The clinic is clean, modern, and accessible. Really happy with the results — my smile has never looked better. Highly recommend!
— Jennifer P
Verified review (2302454)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Very polite helpful and told you everything that you needed to know
— Terry Jones
T329872
Review left 8 months ago
This review complies with Google's policies.
Smart Smiles - Abercynon
Friendly, lovely office and made sure I understood everything.
— Anonymous
Verified review (2293921)
Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
Amazing
Amazing and professional team!
— Harriet E
Verified review (2273428)
Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
Was this service paid for privately, or on the NHS?
Private
Lovely people
Lovely, polite people, very clean and bright
— Anonymous
Verified review (2266583)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
Review from Google
I attended in a great deal of pain and I was extremely anxious . Very grateful for the care and treatment I recieved from both girls.
— April Martin
T302987
Review left 10 months ago
This review complies with Google's policies.
Explained everything in detail
Very nice receptionists, very knowledgeable. The dentist was very patient and explained everything in detail
— Anonymous
Verified review (2258827)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
My experience
Brilliant
— Anonymous
Verified review (2253184)
Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
Review from Google
My first experience at Smart Smiles and I was so impressed. The receptionist was extremely friendly and welcoming.
Dr May Bassett was so friendly and professional and made me feel extremely comfortable and confident. She listened to me and came up with a plan of action showing me the photographs and x rays that had been taken during the appointment.
I left on a high, feeling that I had been listened to and that I had total confidence in going forward. Looking forward to my next visit.
— wanda szwaba
T293682
Review left 11 months ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hi Wanda,
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that your first experience with us made such a positive impression! We’ll be sure to pass your kind words on to the reception team and to Dr. May Bassett — she'll be so pleased to hear how comfortable and confident you felt.
We really appreciate your trust in us and look forward to welcoming you back soon!
Warm regards,
The Smart Smiles Team
Review from Google
My son (22 YO) had his wisdom teeth removed as an emergency today, he was very nervous prior to attending.
Rory put him completely at ease, I have heard "mam, he's so good at his job" 4 times since he has been back! He removed his teeth quickly and effectively all whilst reassuring a nervous patient.
Thank you for the excellent service.
— kellie egan
T293381
Review left 11 months ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hi Kellie,
Thank you so much for your kind words. We’re delighted to hear your son felt so reassured and well looked after — we'll make sure Rory sees your lovely feedback (he’ll be thrilled!). It’s great to know his care made a real difference on what can be a daunting day.
Wishing your son a smooth and speedy recovery!
Warm regards,
The Smart Smiles Team
Review from Google
Came for a filling, stayed for the banter. Dr. Bassett made dentistry feel less “aaagh” and more “ahhh.” 10/10 would trust her with my molars again.
— Gary Robinson
T292398
Review left 11 months ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hi Gary,
What a brilliant review — thank you! We're so glad Dr. Bassett could turn the “aaagh” into “ahhh”! We'll be sure to pass on your kind words to her. Looking forward to seeing you (and your molars) again soon!
Best wishes,
The Smart Smiles Team
Very helpful
It was very helpful with tooth problem, made me fell at ease.
— Angela P
Verified review (2227633)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
Review from Google
Friendly and efficient service for my x-ray.
— George Dutton
T286120
Review left 1 year ago
This review complies with Google's policies.
All the staff are very friendly
Always welcoming, makes you feel at ease, and all the staff are very friendly.
— Anonymous
Verified review (2222125)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
Professional and helpful.
Excellent, no problems whatsoever my husband had 2 teeth out and the dentist was very professional and helpful.
— Ernest D
Verified review (2216173)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
Was this service paid for privately, or on the NHS?
Private
Very helpful and friendly
I found everyone very helpful and friendly, also they were very professional in their work
— Kerry P
Verified review (2210001)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles - Abercynon?
