Working Feedback

Smart Smiles - Abercynon

24 Margaret Street, Abercynon, CF45 4RE

Excellent rating from 128 reviews

5 out of 5 stars

+ 101 reviews from Google 249 total reviews

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Latest Reviews by Working Feedback

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— lisa mytton

T242154 Review left 1 year ago
This review complies with Google's policies.

Smart Smiles (Abercynon)

5 out of 5 stars
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Rory has done his best for me and impressed with the rapid appointments that get made, can’t thank him enough.

— Stephen J

Verified review (2143272) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Smart Smiles (Abercynon)? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Dr May,by far the best dentist I have ever been top. Her Manor and work is nothing short of exemplary. Thank,s Dr May and her nurse,sorry did not get her name.

— Mark Griffiths

T241046 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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May is the best dentist I’ve ever had. She goes above and beyond. I’ve been having on going jaw issues and she’s been fantastic and helped every step of the way. Will never go any where else.

— Bethan Perks

T229851 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I visited May a couple of weeks ago when taking my SEN daughter to her to have her teeth checked. The clinic is beautiful! The staff are great and of course May was superb with my little one. Would highly recommend to anyone looking for a new dentist! Thanks all.

— Talisha Patel

T162503 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Bethan James

T158803 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Amazing dentist best ive been too! Tell you everything they need to do beforehand..they're so reassuring with everything they do befire beginning anything... such a nice friendly environment that doesn't make you feel uncomfortable or out of place neither. Im terrified of needles but i found this dentist amazing!🙏it makes you feel so much better while having treatment done as i had/ have alot of work that needed doing im so greatful my work isnt completely done yet but with the results so far are INSANE!💛. so far I'm so happy with my results I'm so glad I came here! Cant wait to see end results soon thank you so much! JOSH has been a gem! 🙏 xx

— Chantelle

T158204 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Absolutely pleased with smart smiles Abercynon .very professional, friendly.all of them are very helpful many thanks To Josh I hope I remember the name right also to all the staff working there ,from the reception to hygienist etc . highly recommend that dentist
Thank you

— Atanas Atanasov

T156900 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Friendly reception and clean modern facilities. Lovely understanding dentist. Totally recommended .

— Patricia Fletcher

T156496 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Needed my teeth checked after years of them being awful. Dentist was amazing on the first visit by clearly letting me know the plan, and every visit since has been brilliant. It is very clean and modern, and it feels like they go the extra mile every time. Would definitely recommend this dentist to anyone.

— Tom Gillard

T156020 Review left 2 years ago
This review complies with Google's policies.

If you have dental anxiety, go here!

5 out of 5 stars
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I have struggled with going to the dentist as an adult due to severe dental anxiety. I have had bad previous experiences with dentists who have been unkind and demeaning. Not to mention rough and painful during procedures! However I really wanted to start taking care of my oral health before it was too late. So I summoned up all my courage and booked privately with Smart Smiles Abercynon. I have just had my first check-up with Dr Ella and I feel such relief! She is wonderful and I'm so glad I had her. She really listened to me (and read my pre-written notes I made on my phone), was super gentle during the examination and explained everything as we were going. Most importantly, she treated me with dignity, didn't judge me for not going to the dentist regularly and was full of empathy. I was much calmer by the end of it and even though I need some work it all feels manageable with Dr Ella. I seriously can't thank her enough. The dental assistant was also lovely. Thank you so much! If anyone reading this was like me, I promise you'll be safe there.

— Emma

Verified review (1912408) Review left 2 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very friendly very professional. As someone who has not had good experiences with dentists I am so happy that I have found Smart smiles. My aniexty levels before the appointment still rise but the dentist Ella makes me totally relaxed and explains everything. If I could give more starts I would just wish they had space for my whole family.

— Amy Younis

T137033 Review left 2 years ago
This review complies with Google's policies.

Check up

4 out of 5 stars
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Very friendly, put me at ease, lovely surroundings.

— Denise L

Verified review (1827465) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 2 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service by the dentist and hygienist.

— Simon H

Verified review (1825614) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Only dentist I go to, and all staff are professional and excellent service.

— Huw W

Verified review (1824747) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I never fail to be impressed

5 out of 5 stars
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After another fantastic appointment in my journey, I am beyond happy with the service and treatment received. Dr May always explains each step so clearly and talks me through future treatments. I never fail to be impressed with the service I receive.

— Katherine G

Verified review (1824544) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Very happy with my check-ups and treatment! All staff are helpful and professional.

— Jennifer L

Verified review (1822793) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Geoff Blanche

T131131 Review left 2 years ago
This review complies with Google's policies.

Friendly and honest

5 out of 5 stars
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Very pleased with my assessment. May took the time to clearly explain the plan whilst remaining professional, friendly and honest throughout my consultation.
Looking forward to starting my treatment with May.

— Clare H

Verified review (1821598) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I tell everyone about Smart Smiles

5 out of 5 stars
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Such a clean and bright dental practice. Dr May is always friendly and welcoming and she knows all her patients.
I previously had composite bonding there and couldn’t be happier with my smile now.
You can raise any concern you have with teeth or gums knowing you are getting an honest answer to your questions without the judgment.
I tell everyone about Smart Smiles when they ask for dentists, couldn’t hype this practice up more if I tried.

— Emma O

Verified review (1821098) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient