Working Feedback

Smart Smiles - Abercynon

24 Margaret Street, Abercynon, CF45 4RE

Excellent rating from 128 reviews

5 out of 5 stars

+ 101 reviews from Google 249 total reviews

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Latest Reviews by Working Feedback

Gentle!

5 out of 5 stars
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Thank you to Ella for her gentle approach towards my mouth during my ‘emergency’ appointment, which meant I didn’t mourn May’s absence so much!

— Patricia S

Verified review (1787264) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Happy with the treatment received

5 out of 5 stars
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Always receive a welcome from reception staff, clean environment, my hygienist is welcoming, listens when I talk about myself and what I do, I always come away happy with the treatment received.

— Lucille E

Verified review (1782073) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent -Highly recommended

5 out of 5 stars
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Excellent Dentist May, pleasant, efficient and calming, makes you feel at ease. The ladies on reception are also very pleasant and welcoming when you go there. Highly recommend this Dentist.

— Christine P

Verified review (1776897) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always friendly and polite

5 out of 5 stars
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Hannah the hygienist is always friendly and polite as I’m very nervous she puts me at ease.

— Sian W

Verified review (1774549) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Price was very reasonable

5 out of 5 stars
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The service was excellent. Wait time was very short and the staff were very friendly and helpful. The dentist herself was great, she explained everything clearly and I’m very happy with her work. Also the price was very reasonable.

— Ryan E

Verified review (1773889) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Highly recommended smart smiles. Best dentist IV been to. I avoided dentist for many years due to a different dentist hitting a nerve in my tooth and not fixing the problem that left me very nervous and anxious to make a appointment again. I heard of smart smiles of a friend. Smart smiles are very understanding with me, they check I'm ok while having treatment even offer breaks if I want or need them. Very friendly staff polite and welcoming xx

— tammy robins

T121004 Review left 2 years ago
This review complies with Google's policies.

Friendly staff that put you at ease

5 out of 5 stars
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My visit to the hygienist was quick and painless. I only waited a matter of minutes and the hygienist was friendly and as always put me at ease.

— Anonymous

Verified review (1770806) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Felt at ease

5 out of 5 stars
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I booked an emergency appointment as my crown broke off at the top. I was given an appointment the next day. The service was excellent. Everyone was so welcoming and lovely. They clearly take great care in everything they do. The process was explained clearly and I felt at ease.

— Lucy W

Verified review (1764851) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and helpful

5 out of 5 stars
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Staff at reception and assisting May (the dentist) were very friendly and helpful. May helps you feel at ease during the dental visit with her friendly and professional manner.

— Kenneth B

Verified review (1758312) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Amazing friendly staff

— Chris Morris

T118108 Review left 2 years ago
This review complies with Google's policies.

Improving my smile

5 out of 5 stars
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My teeth looked stained, how much brushing and flossing I had done, whitening my teeth has made a lot of difference, feel comfortable now when I smile, Ella my dentist listened when I told her that I was not happy with the appearance of my teeth, we discussed the best plan for me in easy steps to understanding, I am very pleased with results so far, my treatment is not finished yet I cannot wait for final results.

— Denise W

Verified review (1756740) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Lovely bunch of people and being afraid of the dentist from past experience they make you feel at ease

— Sarah Morgan

T117656 Review left 2 years ago
This review complies with Google's policies.

Review from Facebook

5 out of 5 stars
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Absolutely fantastic ❤️ A very nervous me went in as an emergency yesterday and felt so at ease as soon as I walked in. So friendly and helpful. Dr Ella treated me for 2 extractions with the assistance of Summer and Dr May and I was looked after so well all the way. I highly recommend Smart Smiles and will be booking again for checkup. Thank you 😀

— Anonymous

T117578 Review left 2 years ago
This review complies with Facebook's policies.

Excellent as always

5 out of 5 stars
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May is always excellent as are her staff. Friendly and helpful. Best dentist I have ever known.

— Christine P

Verified review (1751094) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent care

5 out of 5 stars
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Lovely dentist in Abercynon. The refurbishment is amazing - all staff are friendly and helpful. Ella the dentist was particularly thorough with my daughter who is in the middle of orthodontic treatment. Would definitely recommend.

— Anonymous

Verified review (1749390) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Julie Prescott

T116610 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Nathan Chapman

T116392 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always polite helpful and never wait long.

— David Walters

T115497 Review left 2 years ago
This review complies with Google's policies.

Friendly and efficient

5 out of 5 stars
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Excellent, friendly and efficient service. Highly recommended.

— Alison B

Verified review (1742272) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring service

5 out of 5 stars
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Always a professional, kind, caring service provided by May and her staff, in a relaxing environment.

— Lowri J

Verified review (1741882) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient