Verified review (1696518)
Review left 3 years ago
This review was collected via email feedback service.
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Very good
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Review from Google
Without doubt the best Dental practice in the borough.
All staff are professional and polite ๐
โ Alan Sargent
T101039
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hello Alan,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! ๐ Kind Regards, Georgia
Exceptional - Smart Smiles Abercynon
I cannot speak any more highly of this Abercynon practice, Dr May Bassett, exceptional Dentist, and her Team are first class in all areas. Wouldn't think of going to any other place. My visit yesterday was like a Dentist Spa Day!
โ Christine P
Verified review (1693362)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent
Always 5 star service as always.
โ Huw W
Verified review (1693085)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
First class
First class service.
โ Ian W
Verified review (1692625)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Always polite, patient
Everyone is always polite, patient and professional.
โ Anonymous
Verified review (1692597)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Highly recommend
Dr May Bassett is incredibly talented when it comes to teeth aesthetics. At my latest appointment, I had composite edge bonding which has transformed the look of my smile as well as improved my overall confidence. Highly recommend!
โ Jack W
Verified review (1692586)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Highly Recommend
Always Excellent Customer Service, All Staff so Welcoming, Friendly, Always Happy and more than Excellent Customer service from Receptionists, Dental Nurse, Dentist, Hygienist.
Highly Recommend whether NHS or Private I've used for both.
โ Claire H
Verified review (1691886)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Care and reassurance throughout
Calming atmosphere, personal experience, staff genuinely caring towards all who enter building, hygienist made me feel at ease and May who completed my treated with care and reassurance throughout.
โ Lucille E
Verified review (1691676)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
They never fail to put me at ease
The staff are so welcoming and helpful, especially when you have dental anxiety like I do, they never fail to put me at ease.
โ Louise J
Verified review (1690593)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Reassurance throughout
Friendliness of staff. Reassurance throughout.
โ Anonymous
Verified review (1690591)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Fabulous dentist
May, fabulous dentist and staff are so friendly and efficient.
โ Christine P
Verified review (1689029)
Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Excellent dental nurse's, very gentle and thorough. All staff very friendly. Seen almost traight away. Spotlessly clean Surgery.
โ Tina
T97051
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hello Tina,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! ? Kind Regards, Georgia
Excellent staff
On a dental plan with Smart Smiles, had my regular check up and hygienist visit. Teeth getting better and better every time and all issues with my gums have been sorted. Excellent staff, very friendly and helpful.
โ Meryl J
Verified review (1681082)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Lovely dentist
What can I say, the dentist, nurses, reception are all so lovely.
The dentist is gentle, professional and polite, need I say more.
โ Sara H
Verified review (1681080)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Lovely dentists
Really pleased with the treatment Iโve received.
The whole team are very friendly and always make me feel at ease.
Everything is explained before treatment begins, so you know exactly what to expect.
Cannot recommend them enough because good dentists are hard to find.
10/10 Smart Smiles.
โ Anonymous
Verified review (1680214)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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Review from Google
Excellent service from all the staff
โ michelle amos
T96494
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hello Michelle,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! ๐ Kind Regards, Georgia
2 fillings
Good, friendly, talked though what was being done, would definitely recommend.
โ Anonymous
Verified review (1678303)
Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
This person left a star rating but no comment.
โ Dave Austin
T95832
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hello Dave,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! ๐ Kind Regards, Georgia
Review from Google
Friendly, professional staff. They put me at ease and were very understanding about any concerns that I had.
โ Joy Young
T94953
Review left 3 years ago
This review complies with Google's policies.
Reply from Smart Smiles - Abercynon
Hello Joy,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! ๐ Kind Regards, Georgia