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Smart Smiles - Abercynon

24 Margaret Street, Abercynon, CF45 4RE

Excellent rating from 128 reviews

5 out of 5 stars

+ 101 reviews from Google 249 total reviews

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Latest Reviews by Working Feedback

Smart Smiles

5 out of 5 stars
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Excellent service as normal

โ€” Simon H

Verified review (1696518) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Without doubt the best Dental practice in the borough.
All staff are professional and polite ๐Ÿ‘

โ€” Alan Sargent

T101039 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Alan,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! ๐Ÿ˜Š Kind Regards, Georgia

Exceptional - Smart Smiles Abercynon

5 out of 5 stars
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I cannot speak any more highly of this Abercynon practice, Dr May Bassett, exceptional Dentist, and her Team are first class in all areas. Wouldn't think of going to any other place. My visit yesterday was like a Dentist Spa Day!

โ€” Christine P

Verified review (1693362) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Always 5 star service as always.

โ€” Huw W

Verified review (1693085) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class

5 out of 5 stars
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First class service.

โ€” Ian W

Verified review (1692625) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Always polite, patient

5 out of 5 stars
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Everyone is always polite, patient and professional.

โ€” Anonymous

Verified review (1692597) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Highly recommend

5 out of 5 stars
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Dr May Bassett is incredibly talented when it comes to teeth aesthetics. At my latest appointment, I had composite edge bonding which has transformed the look of my smile as well as improved my overall confidence. Highly recommend!

โ€” Jack W

Verified review (1692586) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Highly Recommend

5 out of 5 stars
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Always Excellent Customer Service, All Staff so Welcoming, Friendly, Always Happy and more than Excellent Customer service from Receptionists, Dental Nurse, Dentist, Hygienist.
Highly Recommend whether NHS or Private I've used for both.

โ€” Claire H

Verified review (1691886) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Care and reassurance throughout

5 out of 5 stars
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Calming atmosphere, personal experience, staff genuinely caring towards all who enter building, hygienist made me feel at ease and May who completed my treated with care and reassurance throughout.

โ€” Lucille E

Verified review (1691676) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

They never fail to put me at ease

5 out of 5 stars
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The staff are so welcoming and helpful, especially when you have dental anxiety like I do, they never fail to put me at ease.

โ€” Louise J

Verified review (1690593) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Reassurance throughout

5 out of 5 stars
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Friendliness of staff. Reassurance throughout.

โ€” Anonymous

Verified review (1690591) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Fabulous dentist

5 out of 5 stars
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May, fabulous dentist and staff are so friendly and efficient.

โ€” Christine P

Verified review (1689029) Review left 3 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Excellent dental nurse's, very gentle and thorough. All staff very friendly. Seen almost traight away. Spotlessly clean Surgery.

โ€” Tina

T97051 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Tina,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! ? Kind Regards, Georgia

Excellent staff

5 out of 5 stars
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On a dental plan with Smart Smiles, had my regular check up and hygienist visit. Teeth getting better and better every time and all issues with my gums have been sorted. Excellent staff, very friendly and helpful.

โ€” Meryl J

Verified review (1681082) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely dentist

5 out of 5 stars
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What can I say, the dentist, nurses, reception are all so lovely.
The dentist is gentle, professional and polite, need I say more.

โ€” Sara H

Verified review (1681080) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely dentists

5 out of 5 stars
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Really pleased with the treatment Iโ€™ve received.
The whole team are very friendly and always make me feel at ease.
Everything is explained before treatment begins, so you know exactly what to expect.
Cannot recommend them enough because good dentists are hard to find.
10/10 Smart Smiles.

โ€” Anonymous

Verified review (1680214) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service from all the staff

โ€” michelle amos

T96494 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Michelle,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! ๐Ÿ˜Š Kind Regards, Georgia

2 fillings

5 out of 5 stars
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Good, friendly, talked though what was being done, would definitely recommend.

โ€” Anonymous

Verified review (1678303) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

โ€” Dave Austin

T95832 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Dave,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! ๐Ÿ˜Š Kind Regards, Georgia

Review from Google

4 out of 5 stars
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Friendly, professional staff. They put me at ease and were very understanding about any concerns that I had.

โ€” Joy Young

T94953 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Joy,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! ๐Ÿ˜Š Kind Regards, Georgia