Working Feedback

Smart Smiles - Abercynon

24 Margaret Street, Abercynon, CF45 4RE

Excellent rating from 128 reviews

5 out of 5 stars

+ 101 reviews from Google 249 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Always a fantastic, friendly service from May & ‘the crew’. Has helped my ‘dental-anxiety’ immensely. Thank you!

— Trish Sykes

T94872 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Trish,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! 😊 Kind Regards, Georgia

Review from Google

5 out of 5 stars
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Friendly and welcoming staff members. Good service

— Geeky Blinders

T94201 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello!
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! 😊 Kind Regards, Georgia

Dentist was great as always

5 out of 5 stars
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Very friendly and courteous staff, my Dentist was great as always.

— Carol B

Verified review (1670905) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygiene

5 out of 5 stars
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Everyone is friendly and very helpful.

— Keith E

Verified review (1670794) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I took my boyfriend Paul to this dentist all the way from the forest of Dean the best dentist we have ever been to Ella and her assistant were amazing and all the other staff were great to best ever 10 out of 10 x

— Dawn Perry

T92974 Review left 3 years ago
This review complies with Google's policies.

Check up and hygienist

5 out of 5 stars
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Really friendly staff and professional.
Best dentist ever Dr May Bassett and Hannah the hygienist

— Alison B

Verified review (1669017) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent!

5 out of 5 stars
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Excellent practice. Clean and all staff are friendly extremely professional. Would recommend to anyone also people with dental phobia.

— Neil J

Verified review (1668689) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

Review from Google

5 out of 5 stars
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Can’t praise this dental practice enough!
All staff are friendly and amazing!
DR May and her dental nurse make you feel and ease as soon as you sit in the dental chair! My fear of the dentist is definitely starting to disappear! Thank you so much!

— Sophie Warner

T92114 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Sophie,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! 😊 Kind Regards, Georgia

Tooth extraction and hygienist

5 out of 5 stars
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I could not be happier with this dental practice, and I could not recommend it enough. The staff are very friendly and helpful, and the treatments I have received have been excellent. I would say I'm looking forward to going back but we are talking about a trip to the dentist so...
Let's just say I'm not worried about going back for my future appointments.

— James H

Verified review (1667010) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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All good- very pleased- as always. 👍

— Celeste Wright

T90348 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Celeste,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! 😊 Kind Regards, Georgia

Excellent as always

5 out of 5 stars
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May is simply the best dentist ever. Caring, pleasant, welcoming highly professional and expert in her field. Would highly recommend this dentist practice. Billie and the ladies on reception are also excellent, nothing ever too much trouble for them to help you.

— Christine P

Verified review (1663764) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filling

5 out of 5 stars
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Great service as usually.

— Anonymous

Verified review (1660160) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely first class, went to see Charlie, I had a terrible toothache, She removed the tooth painlessly, I didn't even know it had gone. When ever I visit always put at ease straightaway. Wonderful great Dentist.

— jolyon cushion

T88801 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Jolyon,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! 😊 Kind Regards, Georgia

Simply the Best!

5 out of 5 stars
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I was butchered in Swansea ( not this dentist).
Phoned everywhere for an appointment same day, needed a problem wisdom tooth out Asap.
Great dentist, got it out no problem, over a hour’s drive but the best dentist I have ever been to, I will be back in the future. Great.

— Anonymous

Verified review (1652643) Review left 3 years ago
This review was collected via online systems.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Amazing service and great experience all round at Smart Smiles - Abercynon.
I’m over the moon with the final results, thank you to Dr. May and the team.

— Jordan Lloyd

T85931 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Jordan,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! 😊 Kind Regards, Georgia

Lovely lady

5 out of 5 stars
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Always pleasant staff, efficient and professional . May is the best dentist ever. Removed a tooth for me once and didnt know it had gone. Extremely caring and professional. Lovely lady.

— Christine P

Verified review (1651190) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very attentive, explain all issues and concerns. Would recommend

— Peter Ward

T85582 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Peter,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! 😊 Kind Regards, Georgia

An exceptional dentist

5 out of 5 stars
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May is the dentist who just took out my wisdom tooth. She was completely warm, professional and put me at ease immediately. Her colleague was also lovely and encouraged and made an effort to be friendly and kind. This is also THE CLEANEST medical facility I have EVER seen. I have travelled all over the world and experienced health care in different settings and this is by far the loveliest experience and the most well maintained I have ever seen. Anywhere. I am delighted by this practice and the team are wonderful. If you can get on their list- DO IT. Thank you for your exceptional care folks.

— Rachael A

Verified review (1648999) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Hilary Jones

T84823 Review left 3 years ago
This review complies with Google's policies.

Reply from Smart Smiles - Abercynon

Hello Hilary,
Thank you very much for taking the time to review our practice. We are glad that you are satisfied with the service you have received. Looking forward to seeing you again soon! 😊 Kind Regards, Georgia

Excellent

5 out of 5 stars
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Excellent customer service, seen straight away as having a problem. Problem solved after my 1st visit.
Thank you.

— Anonymous

Verified review (1645047) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other