Smart Smiles - Aberdare

Very friendly

Receptionists were very friendly and clear with the information they gave.

— Anonymous

Verified review (1798447) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Great visit

Another good experience. Staff were friendly and gave good advice.

— Ruth W

Verified review (1798264) Review left 2 years ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Polite and welcoming

Polite and welcoming from reception to dentist.

— Anonymous

Verified review (1798043) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Smart Smiles - Aberdare

Fantastic staff.

— Anonymous

Verified review (1797985) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

So helpful and friendly

The staff were so helpful and friendly.

— Lynne D

Verified review (1797970) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly, helpful

Friendly, helpful staff.

— Amy K

Verified review (1797968) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Really friendly and welcoming

The receptionist’s are really friendly and welcoming and put you at ease.
The dentist herself is really friendly and puts you at ease and explains the work she is going to do.

— Anonymous

Verified review (1797877) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Really nice and helpful

Very efficient and staff were really nice and helpful.

— Nicola G

Verified review (1797664) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Usual excellent standard

Reception staff were very helpful and dental team were their usual excellent standard.

— Barbara J

Verified review (1797447) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly

How pleasant the staff were and friendly.

— Jay T

Verified review (1797395) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Best dentist I’ve ever had

Kadra is genuinely the best dentist I’ve ever had.
She’s always good.
The girls on the front desk are great too.

— Anonymous

Verified review (1796636) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Dentist was lovely

Very good service as usual, dentist was lovely as she always is, only problem was it's not a lot more expensive than it used to be.

— Anonymous

Verified review (1796603) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Smart Smiles - Aberdare

Very friendly.

— Anonymous

Verified review (1796563) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Efficient

Efficient and polite.

— Anonymous

Verified review (1796535) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent

Mrs. Choudhury was excellent.

— Janis B

Verified review (1796490) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Explained the procedure fully

The Dentist Kadra was very good and explained the procedure fully to me before undertaking the procedure I needed to have done.

— Peter M

Verified review (1795529) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Smart Smiles - Aberdare

I felt the dentist was not interested, she did not like children or have the patience for them, she literally looked in my mouth and said everything looked ok, she didn’t read out the numbers of teeth etc, no communication with her and no reassurance.

— Anonymous

Verified review (1795003) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smart Smiles - Aberdare

Thank you for your review. We welcome all feedback regarding our quality of care and services. I am sorry to hear that you feel unhappy. If you would like to discuss anything further, please contact the practice manager at any time on 01685 875366. We will happy to chat with you. Kind regards.

Overall, how was your experience of our service? Very poor

Put you at ease

Friendly staff who put you at ease, especially if you get anxious about visiting the dentist.

— Anonymous

Verified review (1794966) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Always make you feel comfortable

Lovely friendly staff who always make you feel comfortable and at ease.

— Anonymous

Verified review (1794908) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very calming

My dentist was very calming as she was aware of how much I don’t like coming to the dentist, made me feel a lot better. Thank you.

— Anonymous

Verified review (1794750) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good