Smart Smiles - Aberdare

Excellent care

Excellent care from a very good dentist.

— Anonymous

Verified review (1777673) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Pleasant and efficient

Pleasant and efficient.

— Peter H

Verified review (1777358) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Always very good with me

Polite receptionist and my dentist is always very good with me as I'm afraid.

— Anonymous

Verified review (1776933) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Nice and bright

Staff are friendly and surgery is nice and bright.

— Anonymous

Verified review (1776837) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Really great dentist

Really great dentist. Very professional and knows her job, excellent.

— Terence W

Verified review (1776811) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Really lovely to me

Very understanding with how much pain I was in and was really lovely to me.

— Sian H

Verified review (1776451) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Compassionate and very helpful

Staff were found to be professional, compassionate and very helpful. A very positive experience - many thanks.

— Rhian J

Verified review (1776222) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Professional and friendly staff

Professional and friendly staff.

— Sian P

Verified review (1776147) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Painless

Painless.

— Alan B

Verified review (1776088) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent service

Excellent service, polite, helpful staff.

— Anonymous

Verified review (1776025) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Brilliant dentist

Friendly staff and a brilliant dentist.

— Roy C

Verified review (1775967) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Calm atmosphere

Both receptionists were friendly, welcoming and professional.
The practice is very clean with a calm atmosphere.
I didn't have to wait very long, I was seen within 5 minutes of my appointment time.
My query regarding a tooth filling was explained to me and I was extremely happy with my visit to Smart Smiles today.

— Anonymous

Verified review (1775627) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very reassuring

Excellent dentist and very pleasant support and admin staff. I am a nervous patient so this is very reassuring. Very pleased that NHS patients are treated here.

— Anonymous

Verified review (1775465) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Friendly service

Friendly service.

— Anonymous

Verified review (1774596) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendliness of the staff

The friendliness of the staff and how clean everything was.

— Anonymous

Verified review (1774188) Review left 2 years ago
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Overall, how was your experience of our service? Very good

Smart Smiles - Aberdare

All the staff at the Aberdare branch are professional and amiable, I would highly recommend them, I have been a patient here for over 50 years however the service via the dental lab has been poor. Following a wait of 3 weeks, my permanent crowns didn’t fit and had to be returned. Another 3-week wait and they were not delivered in time for my appointment! Another wait - time frame unknown which is concerning as I am going away on holiday soon. Disappointing service to say the least, I do hope that this is not an indication of things to come via the Smart Smiles practice, some form of compensation will be expected for the inconvenience and tardiness.

— Eurlun C

Verified review (1774010) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Smart Smiles - Aberdare

We are aware that sometimes due to postage or courier services, there are delays that can occur which are out of our practices control. We have liaised with the laboratories we use to make our prosthetics and can confirm that all efforts are being made to make sure these delays don't happen.

Overall, how was your experience of our service? Very poor

Very gentle and caring manner

Thank you all from the polite, helpful and friendly receptionists at the front desk to the lovely dentist and dental nurse who provided my treatment in a very gentle and caring manner.

— Anonymous

Verified review (1773882) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Made me feel at ease

I attended Smart Smiles on Monday 11th for an emergency appointment for a broken tooth. When I arrived I was greeted by a lovely girl with a friendly smile who checked me in, I was then called in by an equally nice person who made me feel at ease and sorted out my problem. Absolutely brilliant, thanks.

— Alan M

Verified review (1773859) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

A pleasant experience!

From Amy’s helpful information on reception today to my initial first time with Khadra, it was a pleasant experience!

— Andrea W

Verified review (1773848) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly dental practice

Nice and friendly dental practice.

— Anonymous

Verified review (1773803) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good