Working Feedback

Abertillery Dental Practice

3 Somerset St, Abertillery, NP13 1DJ

Excellent rating from 472 reviews

5 out of 5 stars

+ 254 reviews from Google 726 total reviews

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Latest Reviews by Working Feedback

Super staff

5 out of 5 stars
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In fact, it was excellent! Both members of staff were super! Very pleasant, keeping me informed of what was happening and very patient.

— Aneurin D

Verified review (2276586) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? Private

Appointment

5 out of 5 stars
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Treatment I am happy with.

— Stephen L

Verified review (2276537) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the value of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Professional

5 out of 5 stars
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Professional and friendly

— Tracy M

Verified review (2276248) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Up all night with tooth ache rung 1st thing in morning spoke to polite receptionist explained everything how it works, made app for next but then rung went straight up had proceeded with issue. Very pleasant polite thank you very much

— Rosina Williams

T311108 Review left 9 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Had to go there as no dentist covering my usual practice . Saw the female hygienist, the dental nurse and dentist Andrew. All very supportive and thorough. Dispelled my neuroticism and nerves within moments. Such lovely professional people . Recommend . I felt the nurse and hygienist were so reassuring and kind . Also shout out to reception for being so accommodating.

— Leanne Davies

T311109 Review left 9 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Very helpful & excellent customer service would highly recommend this dentist

— Kelly Stevens

T311110 Review left 9 months ago
This review complies with Google's policies.

Good dentist surgery

5 out of 5 stars
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Good dentist surgery, been there years

— Kaye L

Verified review (2273392) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Great

5 out of 5 stars
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Great job done.

— Hilary P

Verified review (2273301) Review left 9 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Carol Palmer

T306204 Review left 10 months ago
This review complies with Google's policies.

Excellent service and care

5 out of 5 stars
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Excellent service and care with Ally and her nurse, also excellent service from Caroline Abertillery reception

— Patricia A

Verified review (2268576) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I recently visited Mr. Bale’s dental practice for the extraction of my final wisdom tooth left in my mouth, and I can’t praise him and his team enough.
At 49, I was quite apprehensive, given my past experiences—three previous, very painful, wisdom tooth extractions in Baghdad, Iraq, were far from pleasant, requiring a trip to Jordan to a legit dentist to finally get them removed pain-free. Naturally, I was nervous about this procedure.

From the moment I arrived, Mr. Bale and his assistant put me at ease with their professional yet warm and approachable demeanor. Their excellent social skills made the environment feel welcoming and calm. As a rugby fan, I was particularly impressed by the jonah lomu autographed memorabilia in the waiting room—what a gem!

The procedure itself was flawless. Mr. Bale used injections to numb the area, and I genuinely didn’t feel a thing during the extraction, despite it being a deep one with long roots. Honestly, I’ve experienced more discomfort grocery shopping at Asda! The entire process was smooth, efficient, and pain-free, showcasing Mr. Bale’s skill and expertise.

A huge thank you to Mr. Bale and his wonderful team for their outstanding care. I’m truly grateful and a little jealous of that Jonno Lomu autograph! I highly recommend this practice to anyone seeking top-notch dental care. Wishing you all continued success in your dental careers!
Warm regards,
Darren

— Darren Jones

T305717 Review left 10 months ago
This review complies with Google's policies.

Appointment

5 out of 5 stars
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Xrays and check up

— Sharon J

Verified review (2267968) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Very reassuring

5 out of 5 stars
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Dentist (Andrew) was very informative and caring towards myself and my daughters. He explained everything to them at their level - very reassuring.

— Anonymous

Verified review (2267790) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Check up

5 out of 5 stars
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The usual warm greeting when I attended my appointment and then a short wait before going in for my check up.

— Anonymous

Verified review (2266135) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Steve Pitman

T304084 Review left 10 months ago
This review complies with Google's policies.

Abertillery Dental Practice

4 out of 5 stars
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Loud noise due to work being done but short wait time and fast appointment

— Anonymous

Verified review (2263812) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
Was this service paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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No qualms about going to the dentist, they are all friendly and reassuring. Made to feel welcome. Appointments are booked quickly and easily.

— Shaz Hatton

T303314 Review left 10 months ago
This review complies with Google's policies.

Wonderful dental surgery

5 out of 5 stars
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Amazing dentist, dental nurse and receptionist, wonderful dental surgery

— Anonymous

Verified review (2262411) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Friendly service

5 out of 5 stars
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Friendly service, the best dentist I've seen since Tony Welch..

— Anonymous

Verified review (2261814) Review left 10 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Very efficient and courteous front desk reception.
Annual inspection carried out by dentist and course of action for treatment advised and appointment arranged after at a mutually agreeable time within the next month.

— Paul Matthews

T302872 Review left 10 months ago
This review complies with Google's policies.