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Watercress Dental House and Implant Centre

1 The Windmills, St Marys Close, Alton, Hampshire, GU34 1EF

Excellent rating from 466 reviews

5 out of 5 stars

+ 201 reviews from Google 671 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Marchello was amazing. His diagnosis of the issue and resolution delivered a super repair and at an affordable as price. The whole experience was very pleasing and when I require further dental work I will return to this practice.

— Georgina Smith

T242412 Review left 1 year ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you so much for your kind words!
We truly appreciate your feedback, and we're excited to welcome you back whenever you need further dental work.
Your satisfaction means a lot to us!

Review from Google

5 out of 5 stars
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I have had some problems recently and Marcello has gone above and beyond to put things right

— Vicky Harmer

T241989 Review left 1 year ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you for the wonderful review! We’re so glad to hear that Marcello continues to provide great care. We truly appreciate your recommendation and are happy to know that you had a positive experience with our reception team as well. Looking forward to seeing you again!

Review from Google

5 out of 5 stars
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Lovely staff and dentist

— Lynette Marlow

T239570 Review left 1 year ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you for your kind words! Your feedback means a lot to us and our team.

Review from Google

5 out of 5 stars
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Always an excellent service, very professional, warm and friendly

— alan binder

T238742 Review left 1 year ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

We're happy to hear that you always receive excellent service from our team. Thank you for your feedback.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— undefined

T236983 Review left 1 year ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you for your rating. Your feedback means a lot to us and our team

An honest practice

5 out of 5 stars
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The Watercress Dental House is a very friendly and honest practice. I would not hesitate to recommend it.

— Anonymous

Verified review (2128579) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Such kind & helpful staff

5 out of 5 stars
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Very pleased with experience and first visit. Nervous but such kind & helpful staff, and dentist took time to go through everything and reassure & explain. So very pleased have made great choice of dental practice!

— Anonymous

Verified review (2125962) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Watercress Dental House and Implant Centre

5 out of 5 stars
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Very good.

— Christopher H

Verified review (2125298) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I received excellent dental care and advice.

— Michael Dale

T229092 Review left 1 year ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you so much for your kind words!
Your satisfaction means a lot to us and our team.

A skilled dental surgeon

5 out of 5 stars
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A very good dental surgery. Dr. Tulone is a skilled dental surgeon and the surgery is up to date, clean and spacious. Very impressive.

— Anonymous

Verified review (2121255) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The receptionist was helpful in getting a quick emergency appointment… for which I was extremely grateful for .. the work carried out was quick effective and fabulous

— Karen Brown

T228668 Review left 1 year ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you for your kind feedback! We truly appreciate your trust in us and are grateful we could help when you needed it most!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Ian Venn

T228404 Review left 1 year ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you for giving us 5 stars.
Your satisfaction means a lot of us and our team.

Hygienist

5 out of 5 stars
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A courageous hygienist who tackled an unexpected problem with calm fortitude.

— Meyrick A

Verified review (2118192) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I first used Watercress Dental for a broken wisdom tooth several years ago (don't eat pork scratchings 3 days before your honeymoon!), when Tom repaired it in time for a holiday and planned for a crown but life got in the way and the "temporary" repair was so good it lasted 3 years until recently, when I started getting hyper-sensitivity in the tooth, making it uncomfortable to eat and even breathing in cold air would set it off. My own fault...

I lived with it for a couple of weeks hoping it would go away but now, again due to go away on a big holiday for 3 weeks, I didn't want it to get worse or impact it.

I saw Marcello and after a few x-rays it was determined that the previous temporary repair had reached the end of the line and it was time for a full root canal.

A week later I saw Fawad for the job but some complications with severe inflammation meant that the job had to be abandoned halfway and the tooth packed with medicine and temporarily refilled again and a week of ibuprofen needed to calm it down enough to finish the job. Yesterday (2 weeks later) the job was completed and I'm good to go on holiday, pain and sensitivity free.

I'd heard nothing but horror stories about wisdom tooth root canal surgery but found completely the opposite with Fawad and the two dental nurses who assisted him. Even throughout the complications while in the chair he was super calm and surprisingly informative, answering my questions and telling me what he was doing, why, and the expected effects/problems it would solve, while checking in that I was alright throughout.

I don't generally write reviews of healthcare professionals, but felt compelled to write this as a result of Fawad's patience, expertise and overall nature. I'm sure he would agree that the issue turned out to be much more complicated/long-winded/invasive than initially expected once inside the tooth and yet I left after nearly 2 hours in the chair each time with no pain after the anaesthetic wore off and on both occasions I went from his chair back to my office chair and cracked on with my day as normal.

— Ben Mowbray

T227694 Review left 1 year ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you so much for sharing such a detailed and thoughtful review! We're happy to hear that Fawad and the team were able to take care of your wisdom tooth and make your experience as comfortable as possible, despite the complications. It’s great that you felt supported throughout the process, and we're especially glad that you're now pain-free and ready for your holiday. Your feedback about Fawad's patience, expertise, and calming approach means a lot to us. We hope you enjoy your holiday, and we're here if you ever need further care! Safe travels!

I felt safe and confident

5 out of 5 stars
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From the start I was given a friendly welcome by the reception team. My dentist introduced herself and her colleague and asked me about my problem with my tooth. She explained exactly what she was going to do and told me to raise my hand if I needed her to stop. I felt safe and confident with her. I can’t recommend her highly enough

— Julie P

Verified review (2116092) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great Service as always

— Ian Board

T226922 Review left 1 year ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you so much for your feedback.

Amazing results

5 out of 5 stars
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Really liked the service with amazing results. Saima did an excellent job.

— Anonymous

Verified review (2112496) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Fantastic treatment, great service.

— Tim Carver

T225403 Review left 1 year ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you so much for your kind words! We truly appreciate your feedback.



Excellent

5 out of 5 stars
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My hygienist appointment with Anna was on time and she, her assistant and the treatment were all excellent. A happy patient!

— Anonymous

Verified review (2110650) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Good service

5 out of 5 stars
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Good service and follow up from previous visit. I came away with a plan to sort my gums out and cleaning my teeth to reduce gum disease.

— David R

Verified review (2106940) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient