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Watercress Dental House and Implant Centre

1 The Windmills, St Marys Close, Alton, Hampshire, GU34 1EF

Excellent rating from 466 reviews

5 out of 5 stars

+ 201 reviews from Google 671 total reviews

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Latest Reviews by Working Feedback

Hygienist

5 out of 5 stars
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Anna was very efficient, informative, and skilled. My teeth looked so much better after my visit!

— Anonymous

Verified review (2011172) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Anna was able to provide you with efficient, informative, and skilled care during your visit.
We look forward to seeing you again at your next visit!
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Checkup

4 out of 5 stars
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Very expensive for 15 mins in the chair for a check up.

— Rodney G

Verified review (2007044) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Replace a filling

5 out of 5 stars
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Very pleased with the work done.
And very professional and felt at ease.

— Anonymous

Verified review (2006058) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your feedback! We're thrilled to hear that you are pleased with the work done and found our service professional and comfortable. If you have any further needs or questions, please don't hesitate to reach out. We're here to help!
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Thanks for looking after my dental health.

5 out of 5 stars
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I have been attending the Watercress Dental House for many years and have been very happy with the treatment I have received.

— Anonymous

Verified review (2005849) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you so much for your kind words and for trusting Watercress Dental with your dental health over the years. We're delighted to hear that you’ve been happy with the treatment you’ve received. It’s our pleasure to provide you with the best care possible, and we look forward to continuing to serve you in the future!
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent

5 out of 5 stars
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Second visit to see Madeline the hygienist keeping my gum health up to scratch. She was excellent giving me lots of advice and introducing me to more aids in an effort to making my daily routine more effective. Always a delight to see her as she is so helpful, and above all patient.
A quick follow up with Marcello to check an issue in my mouth which was thankfully clear and all healed. As always feel very reassured when I left.

— Fiona C

Verified review (2005042) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Dear Mrs Cannings,
Thank you so much for your kind feedback! We're thrilled to hear about your positive experiences with Madeline and Marcello. Your dental health and satisfaction are our top priorities, and we're delighted to know you feel well cared for. We look forward to seeing you at your next visit!
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Root canal treatment

5 out of 5 stars
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I’m not sure why I was nervous about this treatment, Reza put me at ease and explained every step of the procedure, continually checking that I was ok.

— Kim S

Verified review (2003773) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Dear Mrs Saunders,
Thank you so much for your feedback! We are delighted to hear that Dr. Reza was able to put you at ease and explain every step of the procedure clearly. Ensuring that our patients feel comfortable and informed throughout their treatment is a top priority for us. If you have any further questions or need additional support, please don't hesitate to reach out.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Absolutely delighted with the work done by Laura and the team at Watercress Dental and Implant Clinic. My new implant feels perfectly natural and looks natural too. The whole process was very professional and I am delighted with the result. I would highly recommend Laura and Watercress to anyone considering having an implant.

— Sue Ide-Smith

T172191 Review left 2 years ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you so much for your wonderful review! We're to hear that you're delighted with your new implant and the care you received from Laura and the team. We truly appreciate your recommendation, and we're here for you whenever you need us

Root treatment

5 out of 5 stars
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The treatment I had for the above was excellent.

— Anonymous

Verified review (2001533) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Dear patient,
Thank you for your feedback!

We're delighted to hear that your root treatment experience was excellent. Your satisfaction is very important to us, and we appreciate you taking the time to share your positive experience.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Onlay crown

5 out of 5 stars
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Adeel is such a warm, welcoming, kind and professional dental surgeon.

— Susan C

Verified review (2000161) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An excellent dentist!

5 out of 5 stars
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I was seen by Dr Kahn yesterday for a dental review following the retirement of my simply lovely dentist who retired. A swift examination was undertaken, demonstrating the dentist was an expert with years of experience.

— Angela D

Verified review (1998002) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Dear Mrs Doyle,
Thank you so much for taking the time to share your feedback! We're delighted to hear about your positive experience with Dr. Khan.

It's wonderful to know that Dr. Khan's expertise and swift examination met your expectations, especially following the retirement of your previous dentist. We strive to ensure a seamless transition and continued high-quality care for all our patients.

Your kind words are greatly appreciated and will be shared with Dr. Khan and our entire team. Warm regards, The Watercressdental Team
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tooth Extraction

5 out of 5 stars
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Very satisfactory experience.

— Keith P

Verified review (1997630) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Dear Mr Pollock,

Thank you so much for your feedback regarding your recent tooth extraction. We are delighted to hear that you had a very satisfactory experience.

It’s wonderful to know that we succeeded in making your procedure a positive one.
We look forward to seeing you at your next appointment!
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Six Monthly Checkup

5 out of 5 stars
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Undertaken by Laura Hills in a friendly, competent, and professional manner at the end of which her findings and recommendations were discussed and agreed with.

— William B

Verified review (1989108) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for taking the time to leave such a positive review of your recent appointment with Laura Hills. We are delighted to hear that you found Laura to be friendly, competent, and professional. Ensuring our patients feel comfortable and well-informed is our top priority, and it's wonderful to know that Laura met your expectations.

We appreciate your feedback and are glad that the findings and recommendations were clearly discussed and agreed upon. Your satisfaction is very important to us, and we look forward to continuing to provide you with excellent care.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygeinist + dentist checkups

5 out of 5 stars
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Very efficient, and on time. There was a slight delay by the dentist but I was kept informed and wasn't left wondering what was going on.

— Michael P

Verified review (1987996) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you so much for your positive review. We're glad to hear that you found our service efficient and timely. We apologize for the slight delay with the dentist and appreciate your understanding.

We look forward to serving you again and ensuring your next visit is just as satisfactory.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Extraction

5 out of 5 stars
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Laura was excellent & telling me what she was going to do.

— Anonymous

Verified review (1987472) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you so much for your kind words and positive feedback about your experience with Laura! We are thrilled to hear that she provided clear communication and kept you well-informed throughout your visit.

Your satisfaction is incredibly important to us, and we appreciate you taking the time to share your experience. If you have any further comments or need any assistance, please don't hesitate to reach out. We look forward to continuing to provide you with excellent care.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Filing Treatment

5 out of 5 stars
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Filing following lost of filing.

— Rosemary V

Verified review (1983283) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Tooth repair and filling

5 out of 5 stars
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My treatment was very thorough and painless.

— Catherine C

Verified review (1982531) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you so much for your feedback! We're delighted to hear that your treatment experience was both thorough and painless.
If you have any further questions or concerns, please don't hesitate to reach out.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review of treatment plan

5 out of 5 stars
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Laura was extremely informative & clear in explaining the processes required for my treatment plan. I came away totally relaxed & understanding of what was required.

— Anonymous

Verified review (1982367) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for sharing your experience! We're thrilled to hear that Laura provided you with such informative and clear explanations for your treatment plan.
We're here to help every step of the way!
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check broken tooth

5 out of 5 stars
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Had a painless look - informed of options.

— Richard A

Verified review (1977855) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your feedback!
This means a lot to us and our team.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Professional

6 month check-up

5 out of 5 stars
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Treated with care.

— Anonymous

Verified review (1977681) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your feedback.
If you have any further concerns please do not hesitate to contact us.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Once again, a "pleasure" to have Madeleine rooting around. I was a nervous patient until I started seeing Madeleine. Her professional, friendly manner puts you at ease and she keeps up a constant flow of chatter to help keep you as calm as you can be. Almost a pleasure to see her.

— Andrew M

Verified review (1976652) Review left 2 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your kind words! We're delighted to hear that Madeleine's professional and friendly manner helped put you at ease during your appointment. We look forward to seeing you again soon!
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient