I have always been nervous of going to the dentist. Marcello is kind, caring and very gentle and has always put me at ease. This makes going to have checkups and fillings so much more relaxing for me now. Today was no exception. I had 2 fillings with no discomfort felt and was well looked after as always. I will always highly recommend Marcello and his practice to everyone.
— Anonymous
Verified review (1852420)
Review left 2 years ago
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Very good
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Patient
Review from Google
First class diagnostic procedure to identify what teeth need attention and a clear explanation of what is required to correct the situation.
— Roderick Rymer
T137430
Review left 2 years ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you for taking the time to share your experience with us!We appreciate your trust in our practice and look forward to continuing to provide you with excellent service.
Review from Google
Went for my regular check up today Received great advice, clear explanations and excellent care. Thank you.
— Debbie Whitehead
T137184
Review left 2 years ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
We're thrilled to hear about your positive experience during your regular check-up!. Thank you for your kind words and for entrusting us with your dental health. We look forward to continuing to provide you with exceptional care during your future visits.
A really pleasant experience!
Strange thing to say about the dentist, but it was a really pleasant experience! The receptionists were lovely, and my dentist was incredibly friendly, considerate and informative.
— Anonymous
Verified review (1847547)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
We're delighted to hear that your experience at our dental practice was pleasant! Creating a welcoming and friendly atmosphere is important to us. Thank you for your kind words, and we're grateful for the opportunity to provide you with excellent care.
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Very good
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Patient
Excellent hygienist
Excellent hygienist.
— Alan W
Verified review (1845871)
Review left 2 years ago
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Very good
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Patient
Six monthly check
All very straight forward and professional.
— Anonymous
Verified review (1845233)
Review left 2 years ago
This review was collected via email feedback service.
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Very good
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Patient
Tooth extraction
The staff were both friendly and efficient and the dentist explained everything clearly and was understanding of my worries.
— Anonymous
Verified review (1845214)
Review left 2 years ago
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Very good
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Patient
Very impressed
First experience at Watercress and very impressed.
— Paul H
Verified review (1843824)
Review left 2 years ago
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Very good
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Patient
I couldn't be happier
I have just completed my dental implant treatment today! From start to finish Jaume was so patient, caring and thorough and I couldn’t be happier with his work and the final result.
— Anonymous
Verified review (1842288)
Review left 2 years ago
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Very good
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Patient
Review from Google
I had an emergency appointment today. Receptionist was so friendly and helpful and Mariam, my dentist was incredible. I have never had such a loving, kind, caring experience at a dentist, or any health practice before. Thank you for everything.
— Camilla Clayton
T134969
Review left 2 years ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you for taking the time to share your positive experience with us. We greatly appreciate your feedback.
We are delighted to know that our receptionist provided you with friendly and helpful assistance during your emergency appointment.
Furthermore, we are especially pleased to hear that Marium, your dentist, provided you with an incredible experience.
Your kind words mean a lot to us, and we will be sure to share your feedback with our team, including Marium and the receptionist.
Review from Google
Everyone at Watercress Dental is so kind and respectful. Very good with nervous patients. Thank you.
— Sue K
T134970
Review left 2 years ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you for your rating and for choosing our practice for your dental care.
Best regards,
Watercress Dental
Review from Google
I was advised by my new dentist to see a dental hygienist to get my teeth properly cleaned. I'd never been told to see one before. I made some calls and luckily Watercress Dental House had a free appointment with Ann. She and her assistant did an absolutely fantastic job. Using a variety of methods, she cleaned my teeth, removing lots of plaque. When I was asked to look at my teeth afterwards in a mirror, I couldn't believe the difference. My teeth looked, and felt, great! It made me feel good about myself, too! I will definitely be going back. Thank you very much!
— David Mason
T134298
Review left 2 years ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you for sharing your positive experience with us! We're delighted to hear that your visit to Watercress Dental Clinic left you with a newfound confidence. We're glad our team, led by Anna, provided you with fantastic care. We look forward to welcoming you back and appreciate your kind words. Thank you very much for choosing us!
Patient and excellent
Anna was extremely professional, patient and excellent in the appointment.
— Anonymous
Verified review (1836994)
Review left 2 years ago
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Very good
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Professional
Completely professional
As someone who is terrified of dentists, Mariam made me feel completely at ease. Also explained what needs doing and how we move forward from now on.
Completely professional.
— Anonymous
Verified review (1836819)
Review left 2 years ago
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Very good
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Personal service
Admittedly only a small amount of work, but started on time and only took half an hour.
Comfortable throughout, stages explained, personal service, and I guess modern equipment.
Now I just need to see how long the work lasts.
— Anonymous
Verified review (1835099)
Review left 2 years ago
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Very good
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Patient
Very helpful and supportive
Emergency appointment on a Friday evening - dentist stayed on to squeeze me in.
— Anonymous
Verified review (1833058)
Review left 2 years ago
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Very good
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I would never go anywhere else
I would highly recommend Watercress Dental House and Implant Centre. I have been going there for many years now, my dentist is Marcello and I would never go anywhere else.
Marcello is a master at work, the team there are always so friendly and welcoming. I have had various treatments at Watercress, which have always been to a very high standard, and never any issues afterwards.
The place is absolutely immaculate, they deliver the highest quality of standards, which is very important to me.
By far the best dentist I have ever used and have never looked back since my brother recommended them and Marcello some years ago.
— Nichola R
Verified review (1831338)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Absolutely delighted to hear about your positive experiences at Watercress Dental House and Implant Centre! Thank you immensely for your trust and loyalty over the years.
Your kind words truly motivate us to continue striving for excellence in our services. We are incredibly grateful for your recommendation and are honoured to have you as part of our dental family.
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Very good
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Patient
Watercress Dental House and Implant Centre
Lateral incisor crown broke leaving an unsightly mess and an appointment was arranged and I was seen the same day. A temporary repair was carried out by re-securing the tooth.
I am aware that a more permanent solution is required and I look forward to having this done.
— David R
Verified review (1830430)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
We're glad that we could promptly arrange an appointment for you. Ensuring your comfort and addressing your dental concerns swiftly is our priority.
Thank you for your feedback.
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Very good
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Patient
Thoroughly recommend
A really lovely practice. They are caring for my teeth extremely well and give me great confidence. All the members I deal with are kind, caring and considerate. I tried a different Alton practice when we first moved, but was distinctly unimpressed. I have no hesitation in thoroughly recommending them.
— Angela D
Verified review (1829748)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you so much for your heartwarming review! We're delighted to hear about your positive experience at our practice.
Your feedback means a lot to us and our team.
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Very good
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Patient
An excellent job
I lost a filling on the front surface of a front tooth, and within two days I had an appointment at Watercress. I saw Mr Khan. He has I think made an excellent job of repairing my tooth. Tricky to match the colour I imagine but when I look in the mirror I can barely tell where the filling is.
— Anonymous
Verified review (1824372)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you for sharing your experience with us! We're pleased to hear that you had a swift appointment with Mr. Khan at Watercress Dental.
We appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
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