Watercress Dental House and Implant Centre

Thank you for providing your feedback regarding your recent checkup.
We apologize for any dissatisfaction you may have experienced during your visit.
After reviewing your records, we have noted that you have been a long-standing patient at our practice, attending regularly, and maintaining overall healthy oral health.
Based on our records, the time spent on the dental chair during your checkup was 11 minutes. This duration aligns with the time allocated for previous check-ups you have received at our practice and falls within the normal range for patients with low maintenance needs.
While the conversation during your examination primarily focused on the issue of sensitive teeth and receding gums, our dentist's notes indicate that a comprehensive examination of all aspects of your oral health was conducted.
It is worth mentioning that Tom, in previous years, had identified the issue of recession and receding gums through photographs taken in June 2021.
The dentist's emphasis on filling during the conversation was due to your mention of sensitivity.
However, the option of non-intervention was also discussed, and we apologize if this was not clearly communicated to you.
If you have any further concerns or would like to discuss any other matters, please do not hesitate to contact us.
We value your feedback and are committed to addressing any issues to ensure your satisfaction.
Sincerely,
Watercress Dental Team

Dear Mrs Pullinger,
Thank you for giving a 5-star rating.
This means a lot to us and our team.

Thank you for sharing your positive experience with Dr. Mariam. Your feedback is greatly appreciated, and we value your trust in our services.

We are thrilled to hear about your exceptional experience at our dental practice! Providing top-notch standards and service is our utmost priority, and I'm delighted that your visit reflected that commitment. Thank you for taking the time to share your positive feedback.

We're so pleased to hear about your positive experience with Laura and her assistant during your recent procedure! Making our patients feel comfortable and well-informed is of utmost importance to us, and it's great to know that Laura and her team succeeded in doing so. Thank you for sharing your kind feedback.

Thank you very much for taking the time to leave us a review! We're thrilled to hear that you had a satisfactory visit. Your feedback is greatly appreciated and helps us ensure that we continue to provide the best experience possible.