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Watercress Dental House and Implant Centre

1 The Windmills, St Marys Close, Alton, Hampshire, GU34 1EF

Excellent rating from 466 reviews

5 out of 5 stars

+ 201 reviews from Google 671 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I feel at ease at all time’s. Very professional especially Tom Rands

— Kevin Newman

T88993 Review left 3 years ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you for taking the time to leave a review, Mr Newman. Pleased to hear that you feel at ease. All the best Watercress Dental.

Keeping on top of problems

5 out of 5 stars
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I attended a regular appointment with the hygienist who was professional and sympathetic. I suffer with gum disease and have always had problems with my teeth. The regular check ups have helped me keep on top of these problems.

— Anonymous

Verified review (1660233) Review left 3 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for taking the time to leave a review. We are pleased to hear that with our help you are able to keep on top of your problems. All the best, Watercress Dental.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental hygiene check

5 out of 5 stars
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Cheerful, able and honest.

— Peter G

Verified review (1660224) Review left 3 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for taking the time to leave a review. We have a committed dental team ensuring every patient’s journey is met with a smile. All the best, Watercress Dental.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

First class customer service

5 out of 5 stars
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From booking the appointment to the treatment I received excellent care.

— Julie P

Verified review (1659895) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent check-up

5 out of 5 stars
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As always Tom's treatment and care of the patient were outstanding. He gives clear and pertinent advice which I welcome. This is my last appointment with him before I leave the area and I am going to find it difficult to obtain another dentist as good as him. Thank you very much.

— Amedee M

Verified review (1659484) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I got my smile back

5 out of 5 stars
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I received fantastic treatment from Marcello Tullone and his team - kind, caring, polite and very understanding. They completely got rid of my lifelong fear of dentists. I actually look forward to my appointments and don’t sit in the chair trembling. I got my smile back.

— Gesche C

Verified review (1658908) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very happy with my hygienist and dental check up appointment today. Well done the team. Thanks.

— Mike Heelis

T88082 Review left 3 years ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Dear Mike, Thank you so much for giving us a 5 star rating. Looking forward to keep providing you the same standards of practice.
Watercress Dental Team

Examination and advice for future treatment.

5 out of 5 stars
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All carried out expertly and with care.

— Anonymous

Verified review (1656941) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service from the whole team

5 out of 5 stars
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From reception, hygienist and through to Marcello, the service received is excellent.

— Anonymous

Verified review (1655760) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

X rays

5 out of 5 stars
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As always Marcello is very good, putting you at ease.

— Pauline W

Verified review (1655683) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional service

5 out of 5 stars
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Professional service from arrival to when I left.

— Anonymous

Verified review (1655301) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent as usual. I have been with you 20 years plus. Very helpful and charming in staff.

— Ann Mells

T87506 Review left 3 years ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Dear Ann, Thank you for your kind and positive review. Best wishes, Watercress Dental Team.

Replacement filling/tooth

5 out of 5 stars
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Tom describes every action he is going to perform, vastly increasing patient confidence.

— Beverley S

Verified review (1653755) Review left 3 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for taking the time to leave a review. We are very lucky to have him in our practice! We pride ourselves on the service and commitment to our patients in an environment that should make all feel comfortable. Best wishes Tom and the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kindness and consideration

5 out of 5 stars
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I have been with Watercress Dental for 15 years and always received kindness and consideration from Marcello and the whole team. Treatment was interrupted while I was in hospital but on my return, everything continued smoothly as if I had not been away. Thank you all for your kindness and expertise.

— Jacqueline C

Verified review (1652292) Review left 3 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you so much for your kind review. It is always a pleasure to have you in the practice. Thank you for your loyalty for the past 15 years. Best Wishes Marcello and the team.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent practice

— Monique Seager

T86669 Review left 3 years ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you for taking the time to leave 5 stars. Best Wishes, Watercress Dental.

Review from Google

5 out of 5 stars
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It was my first visit to the Watercress Dental House and I would absolutely recommend it. The staff is extremely nice, helpful, and efficient. The service level was excellent and very professional.

— Ha Teh

T85936 Review left 3 years ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you for your kind review recommendations! Welcome to the practice! The team at watercress Watercress are highly compassionate and motivated to provide the best possible care for the patients.
Best Wishes, Watercress Dental Team.

Review from Google

5 out of 5 stars
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Very pleased with replacement filling that Marcello did for me

— Sue Smith

T85563 Review left 3 years ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Dear Sue, Thank you for your kind and positive review. Best wishes, Watercress Dental Team.

The highest quality

5 out of 5 stars
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An incisor tooth had started to break and needed attention. Phone call to Watercress, I arranged an appointment with their dentist Tom.
On arrival for the appointment, I found everything efficient from booking-in to treatment.
The treatment as always, I found excellent and of the highest quality.

— David R

Verified review (1650437) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always encouraging

5 out of 5 stars
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Had my teeth cleaned and advice was given by the friendly hygienist. Next, a check by Tom the dentist, a very nice chap who told me my teeth were good, always encouraging.

— Anonymous

Verified review (1649999) Review left 3 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you very much for your kind review, we are very proud of our team here. Best Wishes, Watercress Dental.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Best check up I have ever had

5 out of 5 stars
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This was the best check up I have ever had, it was very thorough. The dentist explained everything in great detail and gave a good choice of treatment that needs doing.

— Anonymous

Verified review (1649369) Review left 3 years ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you very much for your kind review, we are pleased to hear that this was the best checkup you ever had. Best Wishes, Watercress Dental.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient