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Watercress Dental House and Implant Centre

1 The Windmills, St Marys Close, Alton, Hampshire, GU34 1EF

Excellent rating from 466 reviews

5 out of 5 stars

+ 201 reviews from Google 671 total reviews

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Latest Reviews by Working Feedback

Very thorough

5 out of 5 stars
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Anna is very thorough and gives good advice on how to look after your teeth

— Sandra W

Verified review (2350448) Review left 5 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your lovely feedback. We’re so pleased to hear that Anna was thorough and provided helpful advice on looking after your teeth. We’ll be sure to pass your kind words on to her — she’ll really appreciate it. We look forward to seeing you again soon.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I’ve only just started my treatment here, but every single staff member I have met or spoken to so far, have been so welcoming and so friendly. Also they’ve offered so much reassurance and support. I’m looking forward to my journey to straighter and whiter teeth, and I’m pleased I tried a couple of dentists to find these guys!! Highly recommend

— Laura Munday

T360009 Review left 5 months ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you so much for your kind words and lovely review. We’re delighted to hear that you’ve felt so welcomed, supported, and reassured by our team so far. It means a lot to us that you took the time to find the right practice, and we’re really pleased that you chose us. We’re excited to be part of your journey to straighter, whiter teeth and look forward to supporting you every step of the way.

Review from Google

5 out of 5 stars
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I have been a patient at Watercress for years and have always found them to be thorough, extremely professional, kind, understanding and helpful. My teeth are in much better condition than they were previously.

— deborah aylward

T358424 Review left 5 months ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you for your kind feedback and for being a valued patient over the years. We’re delighted to hear your teeth are in better condition and that our team has provided professional, thorough, and caring care.

Watercress Dental

Appointment

5 out of 5 stars
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Brilliant

— Meyrick A

Verified review (2346372) Review left 5 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

We appreciate your review and are pleased you had such a positive visit.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everyone is lovely

5 out of 5 stars
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The stars ticked below sum up my review. Everyone is lovely

— Julia C

Verified review (2345388) Review left 5 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

We appreciate your feedback and are glad our team could provide a welcoming and friendly experience.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind, considerate staff

5 out of 5 stars
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Very professional but patient and understanding. Nothing too much trouble to undertake and explain. Feel completely involved in decision making. After 16 years with Watercress Dental still happy with all procedures and kind, considerate staff.

— Jacqueline C

Verified review (2341749) Review left 5 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your wonderful feedback and for trusting Watercress Dental for the past 16 years. We’re delighted to hear you feel fully supported, involved in decisions, and well cared for by our team.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service from Hygienist and Dentist

— Stephen B

Verified review (2339375) Review left 6 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your feedback! We’re delighted to hear you received excellent care from both our hygienist and dentist.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
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I visited for both the hygienist and dentist. Everybody I saw at the practice was friendly and helpful, and their treatment was excellent.

— Mary F

Verified review (2339002) Review left 6 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

We appreciate your review and are pleased your experience with both the hygienist and dentist met your expectations.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very friendly

— Rod Green

T352245 Review left 6 months ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

We appreciate your review and are pleased our team made a positive impression.

Watercress Dental

Care and attention

5 out of 5 stars
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As always I received care and attention at my routine check up today.

— Anonymous

Verified review (2337195) Review left 6 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your feedback. We’re glad to hear you continue to receive attentive care at your routine check-ups.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

More than satisfied

5 out of 5 stars
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I am more than satisfied and never have reason to complain

— Anonymous

Verified review (2335673) Review left 6 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

We truly appreciate your kind words and are glad to hear you’ve had consistently positive experiences with our team.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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So far so good receptionists very good and the dentist she was lovely so well done and thanks

— Roy Thompson

T350604 Review left 6 months ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you for your feedback. We’re pleased to hear you found our clinical team professional and thorough, and that your reception experience was pleasant.

Watercress Dental

Efficient and thorough

5 out of 5 stars
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Both the dentist and the hygienist were polite, efficient and thorough. The reception process was pleasant

— Anonymous

Verified review (2329829) Review left 6 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your feedback. We’re pleased to hear you found our clinical team professional and thorough, and that your reception experience was pleasant.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All good, friendly and efficient

5 out of 5 stars
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Session with the hygienist followed by a checkup with Marcello. All good, friendly and efficient as always

— Sheila S

Verified review (2329556) Review left 6 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for taking the time to share your experience. We’re glad everything went well and that our team continues to provide an efficient, welcoming service.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The whole procedure went smoothly

5 out of 5 stars
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I was treated by Dr Escoda Francoli for the extraction of a troublesome upper molar. He’s treated me before for a similar problem and implants, so I wanted to return to him because I know how good he is. Everything including other options were fully explained to me and the latest technology was employed, which allowed me to see for myself the X-ray on the large screen. The whole procedure went smoothly and he and the dental assistant were reassuring throughout. I was also given very thorough discharge information and aids before I left. I was in no pain, only some swelling, which had subsided the following day. I will be returning in two months to have an implant placed there. Very happy with the whole process. Thank you.

— Moirelyn J

Verified review (2328424) Review left 6 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your kind and detailed feedback. We’re glad your experience was smooth, well-explained, and comfortable, and that you felt supported throughout. We look forward to seeing you again for your implant placement.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treatments are competitively priced

5 out of 5 stars
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Everyone at Watercress is professional, charming and very caring. Also the treatments are competitively priced.

— Anonymous

Verified review (2327056) Review left 6 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your kind feedback. We’re pleased to hear our team’s professionalism and patient-centred approach stood out, and that you found our pricing competitive.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— David Rose

T345246 Review left 6 months ago
This review complies with Google's policies.

Reply from Watercress Dental House and Implant Centre

Thank you for your 5-star review. We’re delighted you had a positive experience.

Watercress Dental

My experience

5 out of 5 stars
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Recent appointment at Watercress Dental went well

— Anonymous

Verified review (2326369) Review left 6 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your feedback. We’re pleased to hear your recent appointment went well and appreciate your kind comments.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Exceeded my expectations

5 out of 5 stars
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Only a very short notice appointment but exceeded my expectation of a temporary fix by completing the necessary treatment on that single visit. Quite complicated work was involved. Thank you.

— Melville D

Verified review (2326033) Review left 6 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

We appreciate your feedback and are pleased we could exceed expectations by delivering high-quality care efficiently in one appointment

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Thank goodness Laura is back, she is so good

— Kevin N

Verified review (2324068) Review left 6 months ago
This review was collected via email feedback service.

Reply from Watercress Dental House and Implant Centre

Thank you for your feedback. We’re pleased to hear how positively Laura’s return has been received and truly value your support.

Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient