Once the need for the work was described, it was begun promptly and will be done within the timeframe I mentioned.
— Hilary S
Verified review (2301244)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you for your feedback. We’re pleased to hear that your treatment began promptly and is progressing within your expected timeframe. We appreciate your kind words and look forward to completing your care.
Watercress Dental
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Professional
Review from Google
I've been wanting a solution to my dental issues for some time, and wanted to understandmy options, so visited Watercress Dental Clinic today for a cosmetic consultation.
All the staff were extremely friendly and welcoming. My consulant Adeel was very attentive listening to my to my concerns and ideal outcome.
He provided very clear and detailed explanation of what was required achieve the restoration smile.
I will certainly be back in touch as soon as I'm ready to proceed.
— Clive Hall
T329221
Review left 8 months ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you so much for your thoughtful feedback. We’re delighted to hear that your cosmetic consultation with Adeel was informative and reassuring, and that our team made you feel welcomed and supported. We look forward to assisting you when you’re ready to proceed and helping you achieve your ideal smile.
Watercress Dental
Helpful staff
Friendly, helpful staff.
— Anonymous
Verified review (2299629)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you for your kind words. We’re glad to hear you found our team friendly and helpful. We look forward to welcoming you back soon.
Watercress Dental
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Patient
Watercress Dental are a great team
The treatment I have received over the years and on this occasion is exceptional. My present treatment needed investigation to reveal the source of discomfort and Marcello successfully discovered and treated the problem. Watercress Dental are a great team.
— Jacqueline C
Verified review (2299401)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you so much for your wonderful feedback. We’re delighted to hear that Dr. Marcello was able to successfully identify and treat the source of your discomfort. It’s fantastic to know that your experiences with Watercress Dental have been consistently positive. Your kind words mean a lot to our team, and we look forward to continuing to provide you with excellent care.
Watercress Dental
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Patient
Review from Google
As with all of my visits over the years the service has been exceptional. Friendly reception staff, dentist and dental nurse. I have complete faith in the practice having relieved me of pain over the years. ⭐⭐⭐⭐⭐⭐
— Sarah Dell
T328956
Review left 8 months ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you so much for your kind words! We’re thrilled to hear that you found our team caring, kind, and understanding. Your feedback means a lot to us, and we look forward to seeing you again soon.
Watercress Dental
Gentle, calm
Laura was professional, gentle, calm and made the whole experience much less stressful than it could have been. Will definitely be seeing her for all my dental issues.
— Christina M
Verified review (2297696)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you so much for your lovely feedback, We’re delighted to hear that Laura helped make your visit such a positive and comfortable experience. She’ll be so pleased to know her calm and gentle approach made a difference. We truly appreciate your kind words and look forward to welcoming you back for your future appointments.
Watercress Dental
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Review from Google
Friendly, efficient & professional
— Andres Alemany
T328071
Review left 8 months ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you for your kind review! We’re so glad to hear you found our team friendly, efficient, and professional. Your feedback is greatly appreciated, and we look forward to seeing you again soon.
Watercress Dental
Fantastic staff
Fantastic staff from receptionist to dentist and everyone in-between.
Clean and welcoming. Explained everything before it happened which put me at ease. Very much appreciated the numbing gel before injections.
— Anonymous
Verified review (2296051)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you so much for your wonderful feedback! We’re delighted to hear that you felt welcomed and well cared for by our whole team. It’s great to know the explanations and numbing gel helped make your visit more comfortable — your comfort and confidence are always our priorities. We truly appreciate your kind words and look forward to seeing you again.
Watercress Dental
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Patient
Review from Google
Great service as always
— Simon Pryor
T327355
Review left 8 months ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you for your kind words! We really appreciate your continued trust and are so pleased to hear you’re happy with our service. We look forward to welcoming you again soon.
Watercress dental
Invisalign
Initial appointment for Invisalign. Very professional and very informative as to what treatment would be suitable.
— Lee B
Verified review (2293384)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you for your lovely feedback! We’re so pleased to hear that you found your Invisalign consultation professional and informative. Our team always aims to ensure every patient feels confident and well-informed about their treatment options. We look forward to seeing you again soon.
Watercress Dental
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Patient
Excellent care
Excellent care and treatment.
— Anonymous
Verified review (2291522)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you so much for your kind words! We’re delighted to hear that you were pleased with the care and treatment you received. Your feedback means a lot to our team, and we look forward to seeing you again in the future.
Watercress Dental
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Patient
The extraction was pain-free
I was expecting a difficult extraction of a molar with long roots with a crack in it.
The extraction was pain-free, and I was given comprehensive instructions for post-extraction.
— Anonymous
Verified review (2290226)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you for taking the time to share your experience. We are pleased to hear that the extraction was comfortable and exceeded your expectations, particularly given the complexity of the case. It is always our goal to ensure that procedures are as pain-free as possible and that patients leave feeling well-informed about their aftercare. We appreciate your feedback and wish you a smooth and swift recovery.
Watercress Dental
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Patient
Extraction
An extraction following acute pain from an infection in the root
— Isobel J
Verified review (2290205)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you for your feedback. We're sorry to hear you experienced acute pain prior to your visit, but we're glad we could assist with the extraction and help address the issue. Your comfort and care are very important to us, and we appreciate you taking the time to share your experience.
Watercress Dental
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Patient
Everything was explained well
Welcomed with a smile by receptionist. Everything was explained well which as a nervous patient is important to me
— Anonymous
Verified review (2289395)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you for your kind words. We're so pleased to hear that you felt welcomed and well-informed throughout your visit. We understand how important clear communication is—especially for patients who may feel nervous—and we're glad we could help put you at ease. Your comfort is very important to us, and we truly appreciate you taking the time to share your experience.
Watercress Dental
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Patient
Impressively detailed inspection
As new a patient, pleased with the friendly and efficient reception.
Dental aspects very good: understanding of the wider aspects of being a private patient. Impressively detailed inspection of the problem tooth and photographic communication of the several issues to me. Clear discussion of the treatment options and interaction with me re selection of the one chosen.
— Anonymous
Verified review (2288687)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you for taking the time to provide such detailed feedback. We're very pleased to hear that your experience as a new patient was a positive one—from the warm welcome at reception to the thorough examination and clear communication throughout your visit. We place great importance on ensuring our patients feel well-informed and involved in their treatment decisions, so your comments are truly appreciated.
We also appreciate your constructive feedback regarding our deposit policy. We understand that unforeseen circumstances such as illness or transport issues can arise, and we do our best to handle such situations with fairness and discretion. The policy is in place to help ensure appointment availability and reduce the impact of missed appointments on both our team and other patients. That said, your comments are noted and valued, and we will continue to review our approach to ensure it remains both fair and respectful to our patients.
Thank you once again for your thoughtful review—we look forward to welcoming you again in the future.
Watercress Dental
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Patient
Review from Google
This person left a star rating but no comment.
— Karen Sampson
T322116
Review left 9 months ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you so much for your 5* review! We truly appreciate your support and are thrilled you had such a positive experience with us.
Watercress Dental
Review from Google
This person left a star rating but no comment.
— Margaret Cox
T322117
Review left 9 months ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you for your 5* review, this means a lot to our team.
Watercress Denal
An expert, professional dentist
Marcelo is a perfect gentleman and an expert, professional dentist.
— Mark R
Verified review (2285836)
Review left 9 months ago
This review was collected via email feedback service.
Reply from Watercress Dental House and Implant Centre
Thank you so much, Mark, for your kind words and 5* review. We're delighted to hear that you has such a positive experience with Dr Marcello. He and the entire team truly appreciate your feedback and look forward to welcoming you again.
Watercress Dental
Overall, how was your experience of Watercress Dental House and Implant Centre?
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Patient
Review from Google
Clean and welcoming reception and an excellent dentist. Rebuilt my damaged molar, explaining every step of the way. I live a long way away unfortunately otherwise I would adopt this practice. Not the cheapest dentist I have used, including in France and Spain., but absolutely worth it. Thanks.
— S H
T320622
Review left 9 months ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you so much for your thoughtful feedback. We're delighted to hear that you felt well cared for and supported throughout your treatment. It's wonderful to know you value the detail and dedication we put into your work, and your kind words mean a great deal to the whole team.
Watercress Dental
Review from Google
Great professional and friendly service all the time.
— Fernando Arias
T320623
Review left 9 months ago
This review complies with Google's policies.
Reply from Watercress Dental House and Implant Centre
Thank you, Fernando, for your kind words. We're so pleased to know your consistently experience a professional and friendly service from us. Your trust and support mean a lot, and we look forward to seeing you again soon.
