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Watercress Dental House and Implant Centre

1 The Windmills, St Marys Close, Alton, Hampshire, GU34 1EF

Excellent rating from 466 reviews

5 out of 5 stars

+ 201 reviews from Google 671 total reviews

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Latest Reviews by Working Feedback

On time and efficient

5 out of 5 stars
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Services were on time and efficient

— Anonymous

Verified review (2208276) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Helpful, thorough and efficient

5 out of 5 stars
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I am very grateful to Marcello for a helpful, thorough and efficient checkup yesterday. He is always willing to discuss the different treatments and is kind and understanding.

— Sarah N

Verified review (2206464) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very kind and efficient

5 out of 5 stars
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The hygienist and her assistant were very kind and efficient and did a great job, thank you

— Anonymous

Verified review (2204643) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Calm, gentle

5 out of 5 stars
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Thank you Marcello for your patience, calmness and gentleness during my appointment.

— Valerie J

Verified review (2204536) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent care.

— Waqar Khalid

T271851 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Lovely people and very professional. Best dental practice I’ve ever belonged to

— Peter Graham

T270440 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Receptionist very friendly and got an emergency appointment within 2 days.as a very nervous patient adeel put me at ease and made me very comfortable and talked me through the procedure.a big thankyou to all sraff

— Louise Plumridge

T270359 Review left 1 year ago
This review complies with Google's policies.

Friendly service

5 out of 5 stars
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Really friendly service and knowledgeable staff

— Anonymous

Verified review (2197338) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 4 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Kind, professional service

5 out of 5 stars
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I saw Adil Ahmed very quickly for an emergency appointment, and he referred me in to another dentist who saw me the same day and did a scan, so he was aware of the problem. He explained things very carefully and I have a further appointment for root canal treatment as soon as they can fit me in. Kind, professional service from both dentists, their nurses and the receptionist, could not have been better (though I am not looking forward to the treatment I am sure I will be treated with the utmost kindness )

— Sylvia A

Verified review (2195320) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

4 out of 5 stars
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The reception staff - Esther & Louise - could not have been more friendly & helpful in getting me an emergency appointment for the same day. Thank you! The 4 stars is for the cost: having understood the cost for the appointment was £75 (quoted by phone on booking - I was happy to pay this as it was so last minute) I was actually charged over £200 as the appointment was done based on the length of time I spent in the chair. I had not appreciated that & left feeling rather embarrassed.

— Katharine Blair

T266906 Review left 1 year ago
This review complies with Google's policies.

Brilliant treatment

5 out of 5 stars
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As usual my treatment was brilliant.
I’m a very nervous patient but always feel relaxed and confident when I come to Watercress Dental House

— Anonymous

Verified review (2194285) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful

5 out of 5 stars
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Fab! Anna and her sidekick are wonderful. No one likes going to the dentist… but Watercress are lovely.

— Anonymous

Verified review (2189283) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The dental hygienist was lovely

5 out of 5 stars
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I was very impressed with how calm and relaxing the waiting area is with background music as well. The dental hygienist was lovely and went through everything and we discussed different aspects of my treatment with no rush. She was very careful and had a very steady hand and I am now not so fearful of another visit.

— Anonymous

Verified review (2185885) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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Very good overall. I would highly recommend them.

— Anonymous

Verified review (2183361) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

A positive experience

5 out of 5 stars
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Always have a positive experience here.

— Patricia P

Verified review (2183338) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, professional

5 out of 5 stars
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Friendly and professional dentists.

— Jacqueline K

Verified review (2182984) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent professional skills

5 out of 5 stars
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Very courteous team. Excellent professional skills and patient care.

— Anonymous

Verified review (2182124) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

I would recommend them highly

5 out of 5 stars
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I was seen at short notice and reception gave me a same day appointment which was much appreciated as I was in pain.
Laura and her nurse Karina were most welcoming and very reassuring. Having been examined it was a relief to know I did have an infection and would be given antibiotics to clear it and ease the pain. Laura took time to tell me how to look after my dental hygiene in the meantime and advice on painkillers.
They were both so lovely, I would recommend them highly, a credit to the company.
Thank you

— Fiona C

Verified review (2179943) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygiene Appointment

4 out of 5 stars
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Efficient hygiene appointment

— Anonymous

Verified review (2179929) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional experience

5 out of 5 stars
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Very pleasant and professional experience

— Anonymous

Verified review (2178979) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Watercress Dental House and Implant Centre? 5 out of 5 stars
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient