Eastgate Dental Centre

Polite and helpful

Very polite and helpful. Explained in full to any questions I had.

— Anonymous

Verified review (2148900) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Urgent appointment

Very relieved to be seen urgently

— Elaine O

Verified review (2148819) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Clearly explained everything

Very considerate and clearly explained everything.

— Anonymous

Verified review (2148727) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Eastgate Dental Centre

The dentist was very nice and explained everything to me

— Jenny M

Verified review (2148715) Review left 1 year ago
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Overall, how was your experience of Eastgate Dental Centre?

My experience

Same as all our visits with our dentist, my only complaint is we always get bumped and cancelled and pushed back

— Sian P

Verified review (2148665) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very efficient service

Very efficient service and made to feel comfortable

— Karen S

Verified review (2148589) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent care

Excellent care and service for myself and my 3 children.

— Anonymous

Verified review (2148586) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Was this service paid for privately, or on the NHS? NHS

Eastgate Dental Centre

Needed to change my appointments on the day and the lovely lady on reception was very patient and helpful in moving one forward on the same day and changing the date of the second appointment.
Ma De La Luz Aguilar Salinas and her nurse were very kind and helpful.
The only drama is knowing which building to go to and then either upstairs or downstairs. This should be communicated with the confirmation email to save time and potentially being late for appointments

— Richard M

Verified review (2148565) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent treatment

I have been with Eastgate for many years now and have always had excellent, professional but kind treatment from all members of staff. Very pleased with my last appointment

— Jennifer S

Verified review (2148376) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Honest and caring

Approachable and professional dentist. Was honest and caring.

— Anonymous

Verified review (2148272) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

Service with hygienist was spot on. However queuing outside until 8:30 on the dot to then queue to book in is less than great. Perhaps you should open your doors 5 minutes before the first appointment?

— Graham S

Verified review (2148267) Review left 1 year ago
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Overall, how was your experience of Eastgate Dental Centre?

Very good experience

A very good experience from booking to treatment. All staff were understanding and helpful.

— Anonymous

Verified review (2147856) Review left 1 year ago
This review was collected via email feedback service.

Overall, how was your experience of our service? Very good

How satisfied are you with the appointment waiting time?

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

My experience

The check up was very good, however I was not given or offered a mouth rinse at the end. I had saliva and blood in the mouth that required rinsing, and had to ask for this.

— Anonymous

Verified review (2147805) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Eastgate Dental Centre

Happy with the service I got

— Anonymous

Verified review (2147794) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

My experience

Had stopped using Eastgate for many years as I was so disgusted & upset BUT a text offering appt & increasing teeth issues made me go for a check up. The reception staff were efficient & helpful & the dentist was kind informative & all that I could have hoped for. To my surprise & relief

— Anonymous

Verified review (2147780) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Nice dentist

Very welcoming and really nice young lady dentist. And easy access with my mobility walker. Thank you.

— Carol T

Verified review (2147707) Review left 1 year ago
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Overall, how was your experience of Eastgate Dental Centre?

Eastgate Dental Centre

Excellent service

— Anonymous

Verified review (2147128) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Friendly people

Lovely job, friendly people

— Anonymous

Verified review (2147104) Review left 1 year ago
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Overall, how was your experience of Eastgate Dental Centre?

A broken tooth

Seen quickly as I had a broken tooth. Short wait after appt start time but nothing too bad

— Anonymous

Verified review (2147053) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Hygienist

I am very pleased with the service I receive from my dental hygienist. Always offers advice each time on how I can improve my oral hygiene on each visit.

— Simon G

Verified review (2146999) Review left 1 year ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good