Verified review (2153558)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you for the amazing 5 star review I think I know which girls you mean!
Overall, how was your experience of Helens Bay Dental Practice?
Review from Google
A fantastic professional service.
Great care provided.
— Beata M
T247029
Review left 1 year ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Appreciate the 5 star review x
My experience
Very good as usual
HOWEVER
Gareth needs to buy some patient friendly Perioprobes ( hardened rubber??) that do not assault your periodontal tissues
My patients were all anaesthetised, so never had to worry!
I’m sure rubber ones are available
— Karl S
Verified review (2152925)
Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice?
Review from Google
This person left a star rating but no comment.
— Herbert Morrow
T246079
Review left 1 year ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thx Mr Morrow we are always happy to help
Everything was explained
Staff friendly and professional. Everything was explained very clearly.
— Susan M
Verified review (2151753)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Delighted to hear it went well for you We aim to keep it that way
Thank you for the 5 star review
Overall, how was your experience of Helens Bay Dental Practice?
Excellent treatment
Replaced Crown
Excellent treatment
Care excellent
Dentist and staff exemplary
— James B
Verified review (2151406)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you for the 5 star review with such great comments
This makes for a great start to our working day when we share at our morning huddle
We look forward to welcoming you back for routine care
Overall, how was your experience of Helens Bay Dental Practice?
Caring and competent team
Really caring and competent team at HBD
— Thomas D
Verified review (2151257)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Many thanks for a further 5 star review
We are delighted that you are happy and feel looked after
Overall, how was your experience of Helens Bay Dental Practice?
Excellent team
As always, helpful, professional, very friendly. Excellent team!
— Anonymous
Verified review (2151187)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you for the 5 star review we really appreciate you taking the time
Overall, how was your experience of Helens Bay Dental Practice?
Excellent experience, thanks Gill
An excellent experience as usual. This visit was to Gill Lemon, Dental Hygienist, and I was treated expertly and with great care and courtesy. Happy that my gums have stayed pretty healthy, having been in a bad state prior to a Deep Clean last Autumn. Thanks Gill.
— Sarah M
Verified review (2150444)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Sarah thank tyou for taking the time to writ such a detailed 5 star review
its great when longstanding patients feel moved to do this
Team love to hear back
Overall, how was your experience of Helens Bay Dental Practice?
Friendly and efficient
Courteous, friendly and efficient…as usual.
— Florence D
Verified review (2146235)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you for the lovely 5 star review we appreciate it
Overall, how was your experience of Helens Bay Dental Practice?
Hygienist appointment, friendly and professional.
I was at Helen’s Bay Dental Practice this morning for a hygiene appointment, this was carried out with the greatest care and is a great first step if you are nervous or frightened of the dentist. I cannot recommend this practice highly enough, for the friendly and professional way all the staff treat their patients
— Anonymous
Verified review (2145915)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you for the 5 star review
we have a 5 star team in all areas and the hygiene often get a mention We appreciate the gesture
Overall, how was your experience of Helens Bay Dental Practice?
Completely painless
Very pleasant team, Mark did an excellent job, completely painless.
— Andrew W
Verified review (2143815)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you for reviewing our team especially Mark
It really makes their day when I can share a 5 star review as prompt as yours was!
Overall, how was your experience of Helens Bay Dental Practice?
Review from Google
Just the best! Like most people I don’t look forward to visiting the dentist but have no worries when visiting HB Dental Practice. The staff are just wonderful. Communicating throughout. You actually feel that you matter because in HB Dental you actually do matter.
— Jo Ne
T240731
Review left 1 year ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
thx JN love a 5 star review with lots of details
The team appreciate the lovely feedback
Highly recommend
Always satisfied with treatment, polite, friendly, helpful staff. Would highly recommend Helen's Bay Dental Practise
— Linda G
Verified review (2137347)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Linda thx for giving us a 5star review
we look forward to welcoming you back soon
Overall, how was your experience of Helens Bay Dental Practice?
Hygienist appointment
I visited the hygienists and they were as always friendly, efficient, helpful and informative. Their supportive, practical, positive attitude always encourages me to do my best to maintain the health of my teeth and gums.
— Anonymous
Verified review (2136042)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
The 5 star reviews are rolling in for the hygiene team this week Many thanks
Overall, how was your experience of Helens Bay Dental Practice?
Review from Google
Excellent dentist - as ever.
— Frank Graham
T237408
Review left 1 year ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thank you for the 5 star review we all appreciate it
Made to feel welcome and relaxed
Very friendly and professional staff throughout my visit. Made to feel welcome and relaxed with all aspects of my treatment explained fully.
— Nigel M
Verified review (2132563)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
5 star review! Thank you and the commentary is even better
The whole team love to hear reviews like this it means a lot
Overall, how was your experience of Helens Bay Dental Practice?
Reassured me, made me feel comfortable
Helens Bay Dentist is always so quick to help with any appointment and everyone is so helpful. I have been to Gareth and Edward and they have reassured me and made me feel comfortable as I can get a bit nervous.
— Veronica H
Verified review (2132219)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you for your lovely 5 star review and amazing comments about our dentists and team We look forward to seeing you again soon Veronica
Overall, how was your experience of Helens Bay Dental Practice?
Review from Google
This person left a star rating but no comment.
— Stephen Montgomery
T236799
Review left 1 year ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thx Stephen for the 5 star review means a lot
Professional
Careful and professional.
— Anonymous
Verified review (2131963)
Review left 1 year ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
thank you for the 5 stars
2 great words used Careful and Professional That's us
Overall, how was your experience of Helens Bay Dental Practice?
