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Helens Bay Dental Practice

Helens Bay, 1B Station Square, Bangor, Northern Ireland, BT19 1TN

Excellent rating from 555 reviews

5 out of 5 stars

+ 293 reviews from Google 937 total reviews

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Latest Reviews by Working Feedback

Genuinely friendly and extremely professional

5 out of 5 stars
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Very genuinely friendly and extremely professional staff in all areas a pleasure to attend dental and hygienist appointments since attending this practice. Excellent

— Anonymous

Verified review (2029120) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Helens Bay Dental Practice

5 out of 5 stars
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I’ve been attending now for 5 months and the staff and level of care couldn’t be better. Everyone goes that extra mile to ensure you’re comfortable and informed of what’s going on. I’ve had extractions and now an “all on 6” and from day one I’ve been put at ease and treated with care and attention. After my extractions I was called the next day to check the bleeding had stopped and the pain was bearable. From Gareth and Edward to front door reception, everyone is pleasant and very helpful. So glad I found this very competent and knowledgeable dental surgery. Professional and caring. Thanks guys.

— Thomas D

Verified review (2028813) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Lorraine is a fantastic hygienist great experience at HBD. Great team would highly recommend this practice for all aspects of dental care. Believe me my treatment back in 2013 for full implants changed my life for the better. Could not recommend this practice enough.

— Angela Gouk

T185855 Review left 1 year ago
This review complies with Google's policies.

Reply from Helens Bay Dental Practice

Hi Angela! We truly appreciate your wonderful feedback! It’s great to know you’re happy with your treatment and the care you received in Helens Bay Dental Practice Bangor. Thank you for recommending us!

Louise was very helpful and able to answer my questions.

5 out of 5 stars
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I had a first information appointment with Louise. She was very helpful and able to answer my questions.

— Anonymous

Verified review (2026750) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

My experience

5 out of 5 stars
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Great experience

— Anonymous

Verified review (2025867) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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As always, Helen's Bay practice gets top marks from me. Gareth and his team are nothing less than great professionals and they perform excellent treatment with equally excellent results.

— Pauline McGuigan

T184290 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I had to get a tooth extracted, but from start to finish the treatment was outstanding!
The staff were all very helpful and explained everything extremely well.
I was sent home with information and advice on how to look after the extraction.
And the whole thing took 20 minutes!

— Andy Williamson

T175689 Review left 1 year ago
This review complies with Google's policies.

First Impressions

5 out of 5 stars
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First impressions are longest lasting - perfect experience, happy and knowledgeable staff from beginning to end.

— Margaret S

Verified review (2016203) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Excellent

5 out of 5 stars
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Excellent service as usual.

— Julie B

Verified review (2015531) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Very professional and considerate

— David Boston

T174934 Review left 2 years ago
This review complies with Google's policies.

Wisdom Tooth Restoration.

5 out of 5 stars
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From diagnosis to implementation of the work every step was explained with great clarity! The one hour session was comfortable and pain free.

— Trevor E

Verified review (2012388) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Advice on the best denture

4 out of 5 stars
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Very good practice and good advice.

— Anonymous

Verified review (2011050) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 4 out of 5 stars

Tooth Extraction

5 out of 5 stars
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Laura Flinn was excellent along with the lady assisting her during my procedure from the moment I entered the room until the procedure was finalised, they both put me at ease and reassured me that I was in good hands.
From start to finish the whole process was no longer than 10 - 15 mins. I am delighted to report I felt no pain or discomfort at all both throughout the extraction of the rear upper molar and indeed afterwards.
Well done, ladies, on your professionalism and I would have no hesitation in recommending you to friends and family in the future.

— Raymond S

Verified review (2009959) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have you just had? Tooth Extraction

Hygienist appointment

5 out of 5 stars
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Good experience and job well done.

— Anonymous

Verified review (2009441) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Implant placement

5 out of 5 stars
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Professional, calming and procedure fully explained.

— Gordon P

Verified review (2009332) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have you just had? Implant placement

Mrs Nervous

5 out of 5 stars
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I was to get an implant. It took a bit of convincing but I eventually agreed. The day came and duly prepped with the added addition of my ear pods the process began. Everyone was kind, helpful and even though I heard noises it was dulled by my podcast. Lo and behold it was over! I cannot tell you how efficient Lydia Edward and the team were and of course Gareth in his new glasses did the numbing in his usual chilled style and the ever calming Glenda. Thank you all. I am sure the rest will be as straightforward.

— Caroline P

Verified review (2009284) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
What treatment have you just had? Implant

Best decision I ever made

5 out of 5 stars
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In December 2018 I visited Helens Bay Dental Practice and met Glenda. I could say that the rest is history but I really do want to say that it was the best decision of my life. I had upper implants and extensive work done to my lower teeth. It has simply changed my life forever. I now smile with confidence. I have been taught how to look after my teeth properly and look forward to my hygiene appointments. All of the staff are simply amazing. I couldn’t recommend them highly enough.

— Sharon M

Verified review (2007115) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Professional service

5 out of 5 stars
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I was impressed from an early appointment with very little waiting time, until the end of the consultation, was a pleasant and professional experience. Dental procedures and costs were fully explained as well as risk mitigation. Glenda could not have been nicer and made me at ease, answering all questions during the consultation.

— Anonymous

Verified review (2004100) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Delighted

5 out of 5 stars
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4 lower front teeth very uneven, worn and basically old looking. Thanks to Sarah Lockheed’s dental artistry a subtle, natural but transformative job. And a nice comfy pillow for me during it. Both Sarah and Rachel could not have been more mindful of my comfort and kept me clearly informed.

— Anonymous

Verified review (2003274) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Dental implants

5 out of 5 stars
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I would highly recommend Helens Bay Dental, they have been brilliant with me from start to finish. The aftercare is exceptional and all the staff are very pleasant and very helpful. They are extremely good at their job I can’t praise them enough!

— Anonymous

Verified review (2002441) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars