Brainne and Alice were both very friendly and helpful! Jen on reception was exceptionally friendly. Overall great experience.
— Anonymous
Verified review (1740708)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you for taking the time to review your visit
it keeps the team in great form and helps others decide if we are for them Look forward to seeing you back next time Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Outstanding Dentist
The warm friendly greeting. And both Glenda and Gareth know I am a very nervous person! I was fitted for a broken tooth. I am so glad I have found this outstanding Dentist.
— Anonymous
Verified review (1740322)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Delighted to get such lovely personalised feedback, we all appreciate it
Look forward to welcoming you back again Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Great care taken
Welcoming receptionist. Comfortable with the hygienist. Great care taken to ensure a good experience.
— Patricia D
Verified review (1739793)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you Patricia for the lovely review I know you travel quite a distance so Im glad we are helping you keep the teeth and gums in good health! Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
All very professional
All the staff put you at ease from the start to the end of your visit.
All very professional.
— Jennifer O
Verified review (1739746)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Jennifer Thank you for taking the time to review
It means a lot to the team to know you felt at ease We aim to make the rest of the journey the same Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Best dentist I've ever been to
Outstanding service all round. Best dentist I’ve ever been to.
— Anonymous
Verified review (1738832)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Wow! Thanks for that amazing review! We all try to make the visits perfect for our patients and its great to get feedback like this
We share at our morning huddle and start the day with good news! Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Superb state of the art facilities
Welcoming and professional staff. Superb state of the art facilities. Excellent service.
— Anonymous
Verified review (1738324)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you for highlighting the facilities as well as the team
We aim to be the champions league Dental practice! with emphasis on a skilled team of long established clinicians, an enthusiastic knowledgeable nurse and front of house team and a family ethos! Look forward to seeing you at the next visit, Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Very friendly staff
Very friendly staff.
— Stephen M
Verified review (1737546)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you Stephen we are glad to see you in the maintenance stage of your treatment! It really pays off See you soon Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Review from Google
I was so nervous about implant surgery, but after talking to Dr. Gareth Small & his amazing team,I knew there was nothing to fear, from the way I was welcomed at the door by reception, to the highly professional care in which each procedure was explained & carried out ,I now have a lfe changing smile.Many thanks to Glenda for her friendly,caring way of looking after me on my first visits & to Lorraine, hygienist,for dramatically changing my dental hygiene. I have never experienced such care & attention ,as I have with Helen's Bay Dental!!!!
— Joanne Johnston
T113899
Review left 2 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Joanne the whole team at Helens Bay are delighted to see your amazing outcome! Its always a team approach at Helens Bay Dental and its been a pleasure to look after you and the dental and hygiene team will be here to help you maintain it We look forward to seeing you soon Amanda
Reassuring and friendly
Very professional, reassuring and friendly service.
— Anonymous
Verified review (1737066)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
So grateful for that short and sweet review its exactly what we aim for and we have shared this with the whole team Thanks Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
First-class service
First-class service from Helens Bay Dental. I attended for dental implants. The process was fully explained during my initial consultation. Gareth and his staff were friendly and professional and put me at ease. I would definitely recommend this practice.
— Margaret F
Verified review (1736473)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Delighted to hear your thoughts Margaret. They will all be delighted with that feedback. Thank you, Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Helens Bay Dental Practice
I’m always struck with how welcoming you all are.
— Linda A
Verified review (1735885)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Aww Linda thank you for the continued feedback you have helped many people decide to take the plunge! We appreciate your interest and are happy to look after you when you need us. Best wishes, Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Excellent service
Excellent service on arrival and treatment, friendly staff. 100% satisfied.
— Colette D
Verified review (1735149)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you Collette for taking the time to review us we really all appreciate it, Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Efficient and friendly, impressive communication
Efficient and friendly reception!
Treatment for both dental and hygiene give sound explanatory information and options. Also, the hygiene practitioner is professional in offering good guidance and practical advice for products and routines for improving gum and teeth hygiene! It has resulted in a considerable personal Improvement in the last year! Impressive communication!
— Jeff M
Verified review (1733791)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Jeff Thank you for taking the time as a longstanding patient to review the team at Helens Bay Dental. Delighted that the Hygiene team with their gold standard Guide Biofilm system have been able to help and maintain your smile. Appreciate you sending this in! Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
First impressions
First time at Helens Bay dentist's and had a warm welcome at the door by the receptionist. Then met Glenda for my appointment with another warm welcome, during my appointment Glenda was great, made me feel at ease while doing everything and answered all my questions. First impressions very nice people/place.
— Anonymous
Verified review (1732876)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
We plan to make our patient new and less new feel welcome at each visit and the team all play a part. Thank you for the review look forward to seeing you soon Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Friendly and helpful
Friendly and helpful staff.
— Anonymous
Verified review (1732420)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thanks for highlighting that the team all try to make your visit the best it can be
Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Excellent service
Excellent service, well organised, staff are all friendly and competent in their respective roles. Certainly 5-star service.
— Daniel M
Verified review (1731776)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Daniel, thank you for the comments. The team really appreciate early feedback and I hope to see you soon as the visits proceed, Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Professional, efficient
Very professional, efficient and friendly service.
— Anonymous
Verified review (1731481)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you for the review of your recent experience at Helens Bay Dental. Look forward to seeing you at the next visit, Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Painless
Painless freezing.
Friendly staff.
Absolutely nothing to complain about.
— Anonymous
Verified review (1730772)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
We have done the painless freezing for a long time and it still get mentioned by new patients Why would we not use this technique and so few do !! Thank you for taking the time, Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
Review from Google
I have been attending helens bay dental for a few months now.im in the process of having dental implants.i previously had brigework but it had caused other problems in my mouth.i was recomended to contact helens bay as they would sort out my problems.it is a wonderful experience,from initial consultation to finishedjob.all staff are extremely helpful and friendly,Gareth will talk you through all procedures as will Edward.you know what every appointment will entail .they have the most up to date dental and xray facilities.some of it unbelievable.all extractions and implants absolutely painless.it is a very relaxing environment and everything is done with the patients comfort in mind.it is not like any dentist I've ever been to before.it is very reassuring to know your not just a number and your dentist has a genuine interest in making everything right for you.i cannot recommend this dental surgery highly enough,and would like to thank everyone involved in my case for putting me at ease and their genuine interest in me as a person.
— Terence Obrien
T132920
Review left 2 years ago
This review complies with Google's policies.
Relaxed and friendly
Efficient and professional while also being relaxed and friendly. Very prompt appointment.
— Anonymous
Verified review (1729745)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Helens Bay Dental Practice
Thank you for the great feedback we appreciate and I will share the feedback with the team
Amanda
Overall, how was your experience of Helens Bay Dental Practice? (tap on a rating)
