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Helens Bay Dental Practice

Helens Bay, 1B Station Square, Bangor, Northern Ireland, BT19 1TN

Excellent rating from 555 reviews

5 out of 5 stars

+ 293 reviews from Google 937 total reviews

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Latest Reviews by Working Feedback

Took time to explain the procedure

5 out of 5 stars
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First class treatment. Everyone took time to explain the procedure and helped with any questions that I had. Highly recommended.

— Anonymous

Verified review (2350395) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Today my implant was fitted. The implant was impressive The experience today was pleasant and the procedure was explained extremely well by Gareth. All the staff were friendly and efficient . I am delighted with the end result.

— Julie Lillie

T359282 Review left 5 months ago
This review complies with Google's policies.

Great experience

5 out of 5 stars
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I always have a great experience at Helen’s Bay Dentist. I am a little nervous at the dentist but they always make me feel so at ease every time.

— Veronica H

Verified review (2346629) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Wow, who'd have thought a dental practise could get a 5 star wow review from someone who has never liked going to the dentist. In fact hasn't been for many years.

Today I had my first initial appointment, and have to say the receptionist and dental nurse (Apologies for not remembering your names) were both very welcoming and polite. The technology is so advanced from when I was last at a dentists, it was, refreshing and surprisingly interesting to see a totally different take on what can be done nowadays and how easy on me it's going to be.

I can honestly say 45 minutes has changed my view 100%. I was only originally going so I could get registered somewhere but the info I received this afternoon, I will be investing in getting my teeth healthy and better looking...

Thank you guys... 😊

— Billy Jervis

T358081 Review left 5 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Superb service and attention to detail. All staff are friendly and make the whole dental experience a good one.

— Sarah Dalgleish

T358082 Review left 5 months ago
This review complies with Google's policies.

Exceptional experience

5 out of 5 stars
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My experience today was exceptional; the dental staff and dentist were outstanding. I felt valued, and my concerns regarding my teeth were addressed. I left feeling confident that my dental needs will be met.

— Belinda D

Verified review (2343748) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Very professional treatment

5 out of 5 stars
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A warm welcome to Helen’s Bay Dental as usual, very professional treatment by Edward Small and the team, he explained thoroughly what further treatment that I need and replaced my crown perfectly!

— Keith G

Verified review (2343599) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Timely and welcoming

5 out of 5 stars
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Very timely and welcoming. The examination was very professional, with commentary on the process, happy with the information provided

— John W

Verified review (2342647) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

So kind and thoughtful

5 out of 5 stars
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I had a dental appointment on Friday morning and as I was locking the car my 90 year old husband fell outside.
Within seconds two wonderful members of the staff rushed outside to help him to his feet, took him inside and gave him tea and chocolate.
They stayed with him until I had my appointment and were so kind and thoughtful.
Their attitude reflects the ethos of all the staff in Gareth Small's practice and I couldn’t speak more highly of them.
Thank you

— Rosemary A

Verified review (2342161) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Excellent treatment

5 out of 5 stars
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I have been attending Helens Bay dental practice for the past 15 years and on every occasion I have found all staff members kind, courteous, respectful and knowledgeable. I would have no hesitation in recommending the practice to anyone. My most recent experience was today and I received the excellent treatment which I have come to expect and I was not disappointed.

— Angela W

Verified review (2340708) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Helens Bay Dental Practice

5 out of 5 stars
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In today to get my teeth cleaned. I was looked after by a lovely gentleman who thoroughly cleaned my teeth, but he was very gentle.

— Anonymous

Verified review (2338776) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Fabulous team

5 out of 5 stars
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First class, professional practice and fabulous team

— Martin H

Verified review (2335649) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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The girls were very reassuring

— Julie Toner

T350593 Review left 6 months ago
This review complies with Google's policies.

Reply from Helens Bay Dental Practice

Thank you for your kind words! We’re glad our team helped you feel reassured during your visit. 😊

Would recommend fully

5 out of 5 stars
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As usual I had an excellent visit to HBay dental today. Warm reception on arrival and friendly professional treatment. Would recommend fully.

— Peter S

Verified review (2333507) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Extremely friendly and efficient service.

— Daren Johnston

T349324 Review left 6 months ago
This review complies with Google's policies.

Reply from Helens Bay Dental Practice

Hi Daren, thank you for the five stars! We’re so pleased you had a positive experience at Helens Bay Dental Practice.

Review from Google

5 out of 5 stars
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Very nice staff that interact with customers very well. You get put at ease before the treatment starts!

— malcolm mccully

T348974 Review left 6 months ago
This review complies with Google's policies.

Reply from Helens Bay Dental Practice

Hi Malcom! We really appreciate your kind words. It’s wonderful to hear that our staff made you feel comfortable and well looked after at Helens Bay Dental Practice.

Helens Bay Dental Practice

5 out of 5 stars
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You’d think that at my advanced age, I’d know how to properly brush my teeth. However, after a few lectures from the hygienists (Gil, Brianne & Omar), I’m now aware that I hadn’t a clue!
Thanks to them my teeth are now in better shape and I’m better aware how to keep them that way.

— Brendan M

Verified review (2330874) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

The staff are kind

5 out of 5 stars
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I really enjoy being a patient at Helen’s Bay Dental. As someone who would consider myself to be quite a nervous patient, the staff are kind and take the time to talk to me, which really puts me at ease. I arrive nervous, and leave not just happy that I made it through the appointment, but genuinely happy with how it went.

— Anonymous

Verified review (2330649) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

A pleasant experience

5 out of 5 stars
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This was a pleasant experience with no pain felt. The staff were pleasant and helpful as always.

— Julie L

Verified review (2330579) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars

Amazing

5 out of 5 stars
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My appointment with Lorraine HB hygienist was amazing and professional as always. Lorraine takes care and is helpful with relevant advice to my specific dental needs. Thank you Lorraine.

— Glynis B

Verified review (2329977) Review left 6 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Helens Bay Dental Practice? 5 out of 5 stars