Review from Facebook
After a bad experience with my previous dental practice I was left unsatisfied with the level of care and service. I still had a few issues that were not fixed or resolved after a good few appointments. It felt things were getting worse and not better with every appointment.
So I made the decision to leave this practice feeling extremely upset and stressed out and didn’t know where to turn to for help. I was very anxious putting my trust in another dentist practice. So I spoke with friends who recommended me to Helen’s bay dental practice.
Well there is light at the end of the tunnel after all. I’ve been with Helens bay dental practice for nearly 3+ years. And I cannot recommend this practice highly enough. Gareth is a true professional and very meticulous and can only be described as an expert having the best of equipment and tools available to hand.
The level of care and attention to detail is second to none and is well beyond any dental practice I’ve been to before. Within a few appointments with Gareth any issues that my previous dentist couldn’t fix were resolved by Gareth. I had a crown fitted and root canal done and this fixed my issue instantly which was a missive relief, now pain free and it also regained my convenience in Helens bay.
I then focused on the Gap in my upper teeth that has been on my mind for many years from a young child. I never really smiled for a photo as I felt embarrassed with the gap it was cringe worthy. I then had the confidences to speak up and trust Gareth and asked the question what can be done about the gap. Between Gareth and Sarah the decision taken was to have some teeth whitening before the treatment then fit X4 Veneers which was fitted within a few hours. I then had a smile that I never thought I would ever experience. This was a missive transformation and a convenience boost for me and I cannot express how easy, painless and simple this procedure was. My only regret is that I didn’t find Helen bay many years before to get this fixed.
Not only does Gareth provided a top quality service for his patients, the other staff contribute and provide a second to none service too. From the receptionist to the hygienist they all play a missive part within this practice. I’m extremely gratefully to be apart of this practice and cannot recommend Helens bay highly enough.
Apologies on the missive detailed review but thought this was necessary to highlight my personal experience. I look forward to my next routine appointments in due course.
Thank you Helens bay 👍
— Anonymous
T112333
Review left 5 years ago
This review complies with Facebook's policies.
Review from Google
A first class service, friendly staff, best dentist in Helens Bay. Takes great care where pain is concerned , always up to date with the latest equipment and procedures. Worth the extra costs to get excellent service. Even through Covid 19 the attention to detail has been first class and personal safety is always assured.
— John Murphy
T110788
Review left 5 years ago
This review complies with Google's policies.
Review from Facebook
Very attentive and thorough in their examinations and friendly and helpful
— Anonymous
T112334
Review left 5 years ago
This review complies with Facebook's policies.
Review from Google
Gareth and team are brilliant, I would highly recommend their service, the best dentists I have been to.
— Andrew Getty
T110789
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thank you Andrew Glad to hear you are happy with the team! We have worked hard to maintain as much normality as possible in the last year and its fantastic to get feedback from our patients who appreciate that
Amanda
Review from Google
I’m more than satisfied with the administration prior to my visit and also my treatment today. Everything very professional!
— Trevor Edwards
T110739
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thank you, Trevor we are happy, to hear that the team love a 5 star review
Review from Google
This person left a star rating but no comment.
— Philip Houston
T110790
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
5* Thanks Philip glad to hear that
Review from Google
I attended my most recent follow up appointment on 17/3/21, and again the level of treatment received was excellent. The team as before we're most informative and reassuring.
P. Sweeney
My most recent follow up review was on the 17/9/21 with Gareth, as previous review / treatment appointments the team provided exceptional professional service and ensured that I was consulted and advised on every aspect of my treatment plan the outcome of which was excellent.
P. Sweeney
— Patrick Sweeney
T110774
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Patrick we look forward to helping you achieve whats important to you, first visits help us gather the information to build on. Thank you for the comments, we are all grateful that you shared that!
Review from Google
Staff who are welcoming , supportive and knowledgeable about your personal dental health care is what keeps me coming back !
— Jeff McClelland
T110791
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thanks Jeff glad to get back to normality in Helens Bay Dental
Review from Google
Really lovely dental practice. Made me feel really at ease. They explained everything to me in great detail about the dental procedures that are to be done. Dentist himself was really a lovely caring person.
Thank you
— Annette Brown
T110792
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thank you Annette, so kind of you to take the time to review us
We are a family run Practice and it means a lot to get such lovely feedback
Review from Google
This person left a star rating but no comment.
— stephen beggs
T110793
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thank you Stephen look forward to seeing how it all shapes up
Review from Google
Excellent care and service
— Aslans MX5
T110794
Review left 5 years ago
This review complies with Google's policies.
Review from Google
As usual very goo and proficient. I can recommend highly
— Phil Turner
T110795
Review left 5 years ago
This review complies with Google's policies.
Review from Facebook
I'd given up on dentists. until I found Helen's bay. gareth fixed all of my issues, in a very caring way. have recommended to friends and family already 10/10 for friendliness and treatments. very happy
— Anonymous
T112335
Review left 5 years ago
This review complies with Facebook's policies.
Review from Facebook
Excellent care and safe environment
— Anonymous
T112336
Review left 5 years ago
This review complies with Facebook's policies.
Review from Facebook
I would sum up my visits to HB dental practice in 3 P s.
Professional. Personal. Pleasant.
In fact, I almost “ enjoy” a visit to the dentist, now, and would happily recommend the practice.
— Anonymous
T112337
Review left 5 years ago
This review complies with Facebook's policies.
Review from Google
It was my first time at the practice but felt they were taking all the necessary precautions during the pandemic. They were extremely thorough and took time to explain things thoroughly. Overall a great experience
— Cassie Jamison
T110797
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thank you from the team! We look forward to looking after you and your smile
Review from Google
The team at Helens Bay Dental practice went above and beyond to ensure patient safety during the current pandemic. Everything from arrival to leaving the surgery was impeccable.
Thank you once again for putting in so much effort, to ensure everyone's safety during these unprecedented times.
— Synergy Ltd
T110798
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thank you for reviewing Helens Bay Dental its always appreciated but right now it gives the team a lift to hear it! We look forward to seeing you soon
Amanda
Review from Google
Great service with exceptional COVID prevention measures
— Brendan McCartan
T110799
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thanks Brendan for reviewing it is very welcome encouragement at this time ! See you again soon
Amanda
Review from Google
High standard of professional care. Expert diagnostics and treatment plan. Skilled practitioners working as a well coordinated team for dental implant insertion and follow up.
Well organised practice particularly at this time of Covid 19.
Perhaps a need for larger premises.
— Michael Steele
T110800
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Many thanks for taking the time to review us it is always appreciated but means a lot in this current situation , we look forward to completing your treatment
Amanda
Review from Google
Excellent experience, as usual, at Helens Bay Dental. Highly skilled and friendly staff and most ip to date equipment. Excellent all round.
— peter small
T110801
Review left 5 years ago
This review complies with Google's policies.
Reply from Helens Bay Dental Practice
Thanks Mr Small so glad you felt well looked after and very encouraging to the team in these challenging times for all!
I will let Lorraine know! Many thanks Amanda