Lynton House Dental Practice

My experience

The understanding of the dentist.

— Lisa B

Verified review (1623178) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you so much for your wonderful feedback, it is much appreciated. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Good

One in a million

Dr. Tai was so professional and caring for my gum infection and was very thorough. He gave me an x ray and was very gentle when he investigated my teeth. He is one in a million.

— Anonymous

Verified review (1622777) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you so much for your wonderful feedback, it is great to hear that you are pleased with the service Dr Tai has provided. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

Lynton House Dental Practice

My dentist, Dr Tai, always does a good job and never does unnecessary work. If it needs doing, it needs doing, simple as that.

— Anonymous

Verified review (1622737) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you so much for your wonderful feedback, it is great to hear that you are pleased with the service Dr Tai has provided. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

My experience

The waiting time was 30 minutes which not good when you’re having to go to work

— Joanne D

Verified review (1622388) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your feedback, Unfortunately, due to the nature of appointments, delays can be unavoidable but we do try our best to keep then to a minimum . Regards Lynton House Dental Practice

Overall, how was your experience of our service? Good

Excellent Customer Service

Excellent customer service. Professional dentist.

— Sylwia H

Verified review (1622164) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your lovely feedback, It is great to hear that you are pleased with our service. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

Dental appointment

A broken tooth had a semi permanent filling fitted there and then…where I thought a further re book would have been necessary. All just made sense.

— David T

Verified review (1621953) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your feedback, it is much appreciated. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

Lynton House Dental Practice

The dentist was really helpful. She was the best dentist I have seen in a long time, she found the problem straight away.

— Anonymous

Verified review (1621951) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your lovely feedback, it is great to hear that you are pleased with the service provided. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

My experience

As usual, overall a good service but I still do not like the combined reception and waiting room, it’s all too cramped and no privacy at reception at all( I know you have got a sign up) but it’s just too cramped.

— Anonymous

Verified review (1621946) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your feedback, it is great to hear that you are pleased with the service provided. Unfortunately we have had to go to a combined reception/waiting area and there is no way around it. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Good

Lynton House Dental Practice

Appointment slot available within twenty four hours.

— David T

Verified review (1621102) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your feedback, it is great to hear that you are pleased with the service provided. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

Appointment on time

Appointment on time.
Dentist very friendly, put patient at ease.

— Kathleen S

Verified review (1620557) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your lovely feedback, it is great to hear that you are pleased with the service provided. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

My experience

I was asked personal question by the receptionist... in front of other patients.

— Darren D

Verified review (1620310) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your feedback. We are currently trialling to complete all forms before your appointment by sending them via email or SMS, you can then complete in your own personal space. Please make sure that we have your up to date details so you can use this system next time. If this is not possible then we do need to complete at reception but you can always ask to discuss in private and we can take you to a private consultation room to complete. Any further questions then please call us on 01226 413090. Kind regards Lynton House Dental Practice

Overall, how was your experience of our service? Poor

My experience

Only took about 30 seconds to fully clean my teeth ?

— Darren D

Verified review (1620268) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your feedback. Please accept our apologies that you felt the dentist did not spend much time on your clean. There can be a number of reasons for this and if you wish to discuss further please contact the practice on 01226 413090. Kind regards Lynton House Dental Practice

Overall, how was your experience of our service? Poor

Very professional and pleasant

She was very professional and pleasant to be around, some sessions were 3 hours long but it didn’t feel like that, my next appointment she won’t be there so she will be missed.

— Mark L

Verified review (1619571) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your lovely feedback, it is great to hear that you are pleased with the service provided. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

Lynton House Dental Practice

Staff warm and friendly.

— Tracy M

Verified review (1619257) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your lovely feedback, it is great to hear that you are pleased with the service provided. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

Treats my teeth with such care

All the staff were so polite and efficient, the Receptionist was brilliant and I had a meeting with the Practice Manager and she was very knowledgeable and helpful.
My appointment with Sophie was very enjoyable as she treats my teeth with such care.

— John W

Verified review (1619252) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your wonderful feedback, it is great to hear that you are pleased with the service provided. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

Can’t fault at all

Very polite and helpful can’t fault at all.

— Craig T

Verified review (1619210) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you very much for your lovely feedback, it is great to hear that you are pleased with the service we have provided. Kind regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

My experience

Hygienist brill, receptionist in experienced.

— Anonymous

Verified review (1619208) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your feedback. We are sorry that you feel that our reception staff were inexperienced. If you could please call the practice on 01226 413090 and speak to our assistant manger to discuss further what you felt was inexperienced then we can provide training and support if appropriate. Kind regards Lynton House Dental Practice

Overall, how was your experience of our service? Neither good nor poor

Lynton House Dental Practice

Great service.

— Anonymous

Verified review (1618994) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you very much for your lovely feedback, it is great to hear that you are pleased with the service we have provided. Kind regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

So kind and gentle

Dr Tai is so kind and gentle.

— Angela R

Verified review (1618872) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you very much for your lovely feedback, it is great to hear that you are pleased with the service Dr Tai has provided. Kind regards Lynton House Dental Practice

Overall, how was your experience of our service? Very good

My experience

Appointment 35 minutes late no apologies

— Anonymous

Verified review (1618668) Review left 3 years ago
This review was collected via SMS feedback service.

Reply from Lynton House Dental Practice

Thank you for your feedback. We do apologise for your waiting time, unfortunately, due to the nature of appointments it is not always possible to keep to exact appointment times. We do try to keep you informed as much as possible but again during busy periods this can't always be possible. We do apologise that this has happened on this occasion. If you wish to discuss it further then please contact our assistant manager on 01226 413090. Regards Lynton House Dental Practice

Overall, how was your experience of our service? Neither good nor poor