Verified review (1758499)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Lynton House Dental Practice
Thank you for your feedback. We are sorry to hear that you had a long wait for your appointment. Unfortunately, due to the nature of appointments, it is not always possible to keep our clinics running to time but we do try our best and we apologise that on this occasion you were kept waiting. Kind regards Lynton House Dental Practice
Overall, how was your experience of our service?
Neither good nor poor
Lynton House Dental Practice
Very efficient.
— Lindsay E
Verified review (1758448)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Made me feel at ease
Rebecca listened to me and made me feel at ease then advised me what treatment I needed.
— Anonymous
Verified review (1758304)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
Friendly and helpful. Just a shame my last two appointments were a waste. And I understand that the practice is busy but to wait 4 months with 3 holes in my teeth and gum disease (found at yesterdays appointment) for another appointment to talk prevention and cure is quite extreme.
— Mellisa B
Verified review (1758246)
Review left 2 years ago
This review was collected via SMS feedback service.
Reply from Lynton House Dental Practice
Thank you for your feedback. We are sorry to hear that you feel your last 2 appointments were a waste. Exam appointments are just exam appointments, so treatment is not always appropriate to be carried out on that visit and needs to be re-booked. There are other factors that affect the waiting times for appointments and it is not always down to us being busy. If you would like to discuss these factors in more detail then please contact the practice. Kind regards Lynton House Dental Practice
Overall, how was your experience of our service?
Very good
My experience
Just everything.
— Anonymous
Verified review (1758241)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Good wheelchair access
Friendly efficient staff. Good wheelchair access. Sympathetic and professional. Pleasant surroundings. Prompt appointment.
— Anonymous
Verified review (1757900)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Incomplete treatment
Following numerous, well-spaced visits to the practice, my fillings were eventually completed. I had two failed teeth removed and my existing Valplast extended. I had a root canal on my front tooth in preparation for a crown, after the first attempt: a crown without metal, failed. This work was done and I was given an appointment in five weeks. I attended today expecting to have the crown fitted. Unfortunately, today’s dentist’s plan differed from the previous dentist’s plan, and I was told that it couldn’t be done due to my bite? I had had impressions taken during the prep work, perhaps my bite had changed since then! I’m unsure of which dentist’s plan is now being followed, or what the plan is, or if there is a plan, as I left the practice disappointed, disillusioned and quite disgusted. I think the now plan was to remove the tooth and, yet again, extend the Valplast: as I said, I can’t be sure. Might I add in here that I have actually paid for the crown already!
I have endured months of waiting for appointments, paying for treatment, and enduring treatment, which has yielded poor, and no result. I have been left with unsightly teeth for months, which impede my speech. Great job, I await your complaints form!
— Ian P
Verified review (1757871)
Review left 2 years ago
This review was collected via online systems.
Reply from Lynton House Dental Practice
Thank you for your feedback. Treatments can be complex and we appreciate how frustrating it is for you, we apologise for your upset. Please contact the practice and book an appointment to see the original dentist and we can discuss how best to proceed. Kind regards Lynton House Dental Practice
Overall, how was your experience of our service?
Don't know
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Gives clear information
Rebecca puts you at ease and gives clear information. Definitely knows her job well.
— Karen H
Verified review (1757752)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Lovely experience
Lovely and satisfying experience, can't wait to have my filling.
— Mark A
Verified review (1757424)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Lynton House Dental Practice
Professional and friendly.
— Venessa L
Verified review (1756787)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
My experience
Great.
— Anonymous
Verified review (1756555)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Put me at ease
The dentist put me at ease again, talking to me throughout the procedure.
— Donna M
Verified review (1756276)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Made me feel very comfortable
Made me feel very comfortable, asking me if I was okay throughout.
— Anonymous
Verified review (1756049)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Made me feel relaxed
Very attentive, made me feel relaxed.
— Anonymous
Verified review (1755784)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Lynton House Dental Practice
Dentist I saw was nice but had to go upstairs, not really good for me, upset Thomas had left.
— Lynn B
Verified review (1755749)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great attitude
Exceptional service, great attitude, excellent treatment!
— Kenneth H
Verified review (1755738)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very good at putting people at ease
Always well looked after from all staff, very good at putting people at ease.
— Glenda G
Verified review (1755686)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Fabulous
From receptionist to dentist and assistants, everyone was welcoming and friendly. They all put my anxiety at ease and always explain everything. Everything is always to the highest standards. Fabulous.
— Anonymous
Verified review (1755667)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Understanding manner
Pleasant helpful staff, dealt with in an understanding manner.
— Sherleen S
Verified review (1755565)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Lovely little practice, the dental practitioners are lovely as are the hygienists, receptionists are very professional and friendly, never had a problem, been coming here years. Really good with the kids too, my boys have no problems going for their check ups.
— Tamara Taylor
T177430
Review left 2 years ago
This review complies with Google's policies.