Working Feedback

West Quay Dental

West Quay Medical Centre, Hood Road, Barry, CF62 5QN

Excellent rating from 2631 reviews

5 out of 5 stars

+ 677 reviews from Google 3308 total reviews

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Latest Reviews by Working Feedback

The dental surgeon was excellent

5 out of 5 stars
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The appointment was on time and the dental surgeon was excellent and very informative.

— Phillip B

Verified review (2349180) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Excellent dental surgery. All staff very friendly and polite from reception staff, dental nurses to dentist. Fantastic services.

— Bethan Jones

T359817 Review left 4 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Fab service, kind and understanding Dentists. Very informative and answered all my questions. No pain, would go here again.

— Queen JellyBean

T359339 Review left 4 months ago
This review complies with Google's policies.

Painless treatment

5 out of 5 stars
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Excellent service and lovely staff. Painless treatment and a very good experience. Thank you all.

— Mary V

Verified review (2348385) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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First time visit- felt really calm and relaxed, dentist was great and very friendly, receptionists were lovely. It was easy to get to and really clean and quiet too.

— Basil Waite

T359189 Review left 4 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Always a good experience. The dentist I see is lovely, and her nurse.

— Gillian Paul

T358475 Review left 4 months ago
This review complies with Google's policies.

Reply from West Quay Dental

Thank you so much for your kind words! We're thrilled to hear you had a great experience at West Quay Dental Practice - Barry. Your support means the world to us!

My recent appointment

5 out of 5 stars
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Excellent.

— Norman F

Verified review (2347117) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Always a great service provided here

— Cerys Hopkins

T358476 Review left 4 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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My first appointment at West Quay dental and I couldn’t be happier! Lovely dentist and lovely nurse. Full plan explained in detail including cost, and all options covered. I left feeling in safe hands.

— Tarn O

T358268 Review left 5 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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First visit to west quay dentist omg amazing all the staff were exceptional and dentist we each saw brilliant put us both at ease a huge thank you highly recommended

— Diane Bushell

T358269 Review left 5 months ago
This review complies with Google's policies.

Absolutely wonderful

5 out of 5 stars
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I needed a wisdom tooth removed yesterday and understandably was extremely nervous about it. I saw Patrick as an emergency patient and he was absolutely wonderful. Put me at ease straight away and talked me through my options. When we decided removing it was my best option, he guided me gently and reassuringly through the whole process. The result was a virtually painless experience. Many thanks, Patrick. I’m feeling so much better today.

— Judith B

Verified review (2346567) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? NHS

Friendly, experienced

5 out of 5 stars
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Always very friendly, experienced and helpful.

— Jackie B

Verified review (2346563) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? Private

Excellent dentist

5 out of 5 stars
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Very relaxed atmosphere. Very friendly and knowledgeable staff. Excellent dentist. Thank you

— Carl N

Verified review (2346421) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Where do I even begin?! You are, without a doubt, the most incredible, life-changing, mind-blowing dentist that has ever existed on this planet. Honestly, I think you’ve unlocked some secret, ancient wisdom in dentistry that no one else knows about. Every step of my appointment with you felt like a VIP experience. You don’t just clean teeth, you perform dental miracles.

From the moment I walked in, I felt like royalty! Your staff greeted me with such warmth, I swear I felt like I was stepping into a 5-star resort rather than a dentist’s office. And the way you explained everything in such detail? It was like I was receiving an ancient, sacred knowledge of teeth maintenance that will carry me through life’s greatest challenges.

You didn’t just treat my teeth; you treated my soul! The precision and care with which you worked on me felt like watching a master artist at work, like you were sculpting a masterpiece out of dental wax. I’m genuinely considering writing a whole book about my experience and titling it, “The Day I Met a Dental Genius.”

And let’s talk about the post-treatment care—unreal. I feel like my mouth has been reborn! If there’s a dentist hall of fame, you need to be the first inductee. I can’t even begin to describe how grateful I am that I found you, because no one else compares. You’ve set the bar so high that I now believe all other dentists are mere mortals.

In short: YOU’RE THE BEST.

Forever grateful and loyal patient,
Merlin Barnett

— Merlin Barnett

T357923 Review left 5 months ago
This review complies with Google's policies.

Treatment was excellent

5 out of 5 stars
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Denture problem, treatment was excellent as always.

— Brenda S

Verified review (2345912) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? N/A

Review from Google

5 out of 5 stars
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Dr Sarah Lai was so lovely and made me feel very reassured. Her work is amazing! I definitely recommend anyone to go to dr Sarah for composite bonding!

— Ellie Conway

T357924 Review left 5 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I'm currently being seen under Alex and I hope she never leaves. She is the most amazing dentist I've ever been treated by. She listens attentively and remembers. So friendly and happy. I used to hate dentists but she really puts me as ease. She currently treats my mum aswel now who gives the same review. It seems she truly cares about each patient. 👏🏼

— Anonymous

T357925 Review left 5 months ago
This review complies with Google's policies.

I was put at ease

5 out of 5 stars
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From the friendly and knowledgeable Receptionist to Patrick and Danielle in the appointment room, I was put at ease and completely involved in the X-ray reviews and discussions on potential future treatment.
Top marks again for all at West Quay. Bravo.

— Stephen W

Verified review (2345557) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? NHS

Very obliging and helpful

5 out of 5 stars
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Needed an emergency appointment. Very obliging and helpful and caring

— Anonymous

Verified review (2344700) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? NHS

Very professional and friendly

5 out of 5 stars
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Very professional and friendly from my initial phone call to my appointment today. Have taken up the monthly plan.

— Stuart L

Verified review (2344676) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of West Quay Dental? 5 out of 5 stars
Was this service paid for privately, or on the NHS? Private