Verified review (2329056)
Review left 6 months ago
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Review from Google
Lovely welcome very pleasant all-round very professional.
— Richard Heard
T345851
Review left 6 months ago
This review complies with Google's policies.
Reply from West Quay Dental
Dear Richard Heard,
Thank you for your wonderful review! We are thrilled to hear that you enjoyed a pleasant welcome and found our team to be professional. Your feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to welcoming you back soon!
Review from Google
This person left a star rating but no comment.
— Christopher Palmer
T345852
Review left 6 months ago
This review complies with Google's policies.
Reply from West Quay Dental
Thank you, Christopher, for your wonderful feedback! We're thrilled to hear that you had a positive experience. Your satisfaction is our top priority, and we look forward to serving you again soon!
Made me feel at ease
I haven't been to the dentist for years, so was very anxious.
I had nothing to worry about, made me feel at ease and were very professional.
— Anonymous
Verified review (2328389)
Review left 6 months ago
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NHS
Brilliant care
Brilliant care and service from Patrick Daly and all staff, as ever.
— Anonymous
Verified review (2328253)
Review left 6 months ago
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NHS
Compassionate, caring a
Excellent customer service. Compassionate, caring and friendly staff, especially Sian in reception, who was extremely calm, patient and empathetic when I was in so much discomfort.
— Anonymous
Verified review (2327521)
Review left 6 months ago
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NHS
Appointment
Very good.
— Michael S
Verified review (2327319)
Review left 6 months ago
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NHS
Efficient dentist
Friendly staff at reception. Efficient dentist. Good timing.
— Anonymous
Verified review (2327268)
Review left 6 months ago
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NHS
Review from Google
Always a very friendly and professional service. Recently had a root canal procedure and felt completely at ease and confident in the dentist Louie who was fantastic during such a long and intricate treatment. Everyone in the surgery is so helpful and positive.
— Hannah Pycroft
T344860
Review left 6 months ago
This review complies with Google's policies.
Reply from West Quay Dental
Dear Hannah,
Thank you so much for your kind words! We’re thrilled to hear that you felt at ease during your root canal procedure and that Dr. Louie provided fantastic care. Our team strives to create a positive and supportive environment, and it’s wonderful to know that this made a difference in your experience. We appreciate your feedback and look forward to welcoming you back for any future dental needs.
Best regards,
The Dental Team
Options explained clearly
Excellent check up, options explained clearly for future treatment
— Phillip B
Verified review (2326368)
Review left 6 months ago
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NHS
I felt comfortable throughout
Excellent. Ivy was brilliant throughout the procedure. I felt comfortable throughout it.
— Anonymous
Verified review (2325757)
Review left 6 months ago
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NHS
The dentist was very nice
The staff are very helpful and friendly. The dentist was very nice and friendly, and so polite, and put me at ease
— Margaret M
Verified review (2325679)
Review left 6 months ago
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NHS
Very helpful staff
Dentist was very pleasant, examination went ahead, no problem, reception staff were very helpful
— Anonymous
Verified review (2325604)
Review left 6 months ago
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Review from Google
‘Floppy’ front tooth removed with minimum of fuss: local anaesthetic not even required. Back home before I knew it. Cannot recommend highly enough.
— Frank Lennon
T344331
Review left 6 months ago
This review complies with Google's policies.
Reply from West Quay Dental
Dear Frank Lennon,
Thank you for your wonderful review! We're thrilled to hear that your experience was so positive and that the procedure went smoothly. Your recommendation means a lot to us. If you ever need our services again, we’ll be here to help. Wishing you all the best!
Best regards,
The Team
Professional and caring appointment
Great job! Professional and caring attitude. Communication was great. I had two fillings removed and refilled due to pain caused from cracks in the tooth and filling. She explained what was happening every step of the way. Painless and very happy with my new white fillings.
— Sian H
Verified review (2324938)
Review left 6 months ago
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NHS
Everything was explained well
I was seen on time and everything was explained well to me by Patrick. Service from Patrick and his assistant was excellent.
— Anonymous
Verified review (2324215)
Review left 6 months ago
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Private
Very friendly and helpful
You walk in to be greeted by very friendly and helpful receptionists and then my appointment with Holly Black who is so lovely, she tries her best to put me at ease which is very appreciated by me as I am not the best patient in the world with my nerves at visiting the dentist, she also explains everything about my treatment and any further treatment I might need, but I can honestly say I feel like I've visited a friend when I leave my appointment, also I'd like to mention Katie the dental assistant she was also very friendly, so thank you Holly and Katie.
— Jennifer K
Verified review (2324149)
Review left 6 months ago
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NHS
Review from Google
Very efficient and helpful lovely staff
— Clive Richardson
T344332
Review left 6 months ago
This review complies with Google's policies.
Reply from West Quay Dental
Dear Clive Richardson,
Thank you for your kind words! We are thrilled to hear that you found our staff efficient and helpful. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to welcoming you back soon!
Excellent
Excellent as usual, from the dentists themselves to all the staff, very pleasant
— Christine M
Verified review (2323806)
Review left 6 months ago
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NHS
Review from Google
Friendly professional staff.
— Richard Rendell
T344334
Review left 6 months ago
This review complies with Google's policies.
Reply from West Quay Dental
Dear Richard,
Thank you for your kind words! We're delighted to hear that you found our staff to be friendly and professional. Our team always strives to provide excellent service, and your feedback motivates us to keep up the good work. We look forward to welcoming you back soon!